Contact Amazon.com: Find below customer care details of Amazon, including phone and address. You can reach the below contact for queries on products, payment, claims, refund, damage or other queries on Amazon products. Besides contact details the page also offers information and links on Amazon services.
Amazon.com Head Office
Amazon.com, Inc.
1200 12th Ave. South, Ste. 1200
Seattle, WA 98144-2734
USA
Phone: (206) 266-1000 / (206) 266-2171
Fax: (206) 266-1355
Customer Relations
P.O. Box 81226
Seattle, WA 98108-1226
USA
Amazon.com Customer Care (US)
1-866-216-1072
1-800-201-7575
1-866-321-8851
Customer Care – International Users
1-206-266-0927
1-206-266-2882
1-206-266-2992
Amazon Canada Contact
(877)-586-3230
Amazon UK Contact
0800 496 1081 (within UK)
0800 279 6620
+44 (0) 207 084 7911 (international)
+44 (0) 208 636 9200
Amazon Germany Contact
Deutschland: 08 00-3 63 84 69
Österreich: 08 00-88 66 32 38
Schweiz: 08 00-74 00 20
International: +49 9 41-78 87 88
Amazon Japan Contact
81-11-330-3000
0120 -999 -373 (international)
Amazon France Contact
08 00 94 77 15
0033 1 74 18 10 38 (international
Amazon Italy Contact
800 62 88 05
Amazon China Contact
400-810-5666
400-881-8688 (Fax)
86-400-810-5666 (international)
Email: [email protected]
Amazon.com Email Support
[email protected]
[email protected]
[email protected]
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Track Amazon Orders
To track your Amazon order click here
Contact of Couriers
A1 Courier Services 1-800-821-3641
ABF Freight System 1-800-610-5544
CEVA Logistics 1-800-592-7489
DB Schenker 1-877-280-4573
DHL Express 1-800-225-5345
Dynamex 1-206-574-7180
Ensenda 1-855-662-9942
FedEx 1-800-463-3339
Home Direct 877-819-5771
i-parcel 1-888-472-7235
LaserShip 1-800-527-3764
Menlo Worldwide 1-800-443-6379
OnTrac 1-800-334-5000
Parce Pool 1-877-727-2354
Pilot 1-800-447-4568
Prestige 1-877-778-0942
UPS 1-800-742-5877
US Postal Service 1-800-222-1811
WPX 1- 253-876-2760
Refunds
For Amazon refunds click here
Payment Methods
Amazon.com accepts American Express, Diners Club, Discover, JCB, MasterCard, Eurocard, Visa, Visa Check Cards, payment from your checking account, Amazon.com gift cards, Amazon.com Gift Card claim codes, and the Amazon Store Card. Amazon currently does not accept international wire transfers, PayPal, or Smart Cards.
Amazon Shop Categories
Unlimited instant videos, MP3 and Cloud Player, Amazon Cloud Drive, Kindle (wi-fi, Kindle DX, Accessories, eBooks, Newspapers, Magazines, Kindly Stores), Appstore for Android (Apps, Games), Digital Games & Software (Game Downloads, Software Downloads), Audible Audiobooks, Books, Mobies, Music & Games (Movies & Tv, Blu Ray, Amazon Instant Video, Music, MP3 Download, Musical Instrumentals, Video Games, Game Download), Electronics & Computers (Home Audio & Theater, Camera, Photo & Video, Cell Phones & Accessories, Car Electronics, Appliances, Musical Instruments, Laptops, Tablets, Desktops, Software, PC Games, Printers & Ink, Office & School Supplies), Home & Garden (Kitchen, Furiture, Bedding, Appliances, Arts, Crafts, Pet Supplies), Grocery, Toys, Kids & Baby, Clothing, Shoes & Jewelry, Sports, Automotive & Industrial and more.
About Amazon.com
Amazon.com was founded in the year 1994 by Jeffrey Bezos. The American ecommerce company started initially as Cadabra, Inc., but later changed its name to Amazon taking the name from Amazon River, one of the largest rivers in the world. Incidentally, the company started as an online book store but later started selling DVDs, MP3s, electronics and more. The company’s principal corporate offices are located in Seattle, Washington. Its vision is to “be earth’s most customer centric company; to build a place where people can come to find and discover anything they might want to buy online”. In fact Amazon attracts over 65 million customers to its US website per month. It has expanded its online shopping to different countries that include Canada, UK, Germany, France Italy, Japan and China. Amazon’s retail websites include www.amazon.co.uk, www.amazon.de, www.amazon.co.jp, www.amazon.fr, www.amazon.ca, www.amazon.cn, www.amazon.it, www.shopbop.com, www.endless.com, www.zappos.com and www.javari.co.jp.
Theresa S (Customer Service)
Jul 11, 8:02 PM EDT
Hi JungHoon Lee,
Thanks so much for reaching out to us. I am sorry to say that this order is being returned to Amazon.
Customs rules in S.Korea requires either the recipient’s passport number or National ID number and this information needs to be entered within 15 days of us receiving the order from Amazon.
As we didn’t receive this information within that time frame, the order is being returned. Right now, you will need to reach out to Amazon about this shipment. You can reach them at telephone (206)-266-2992 or toll free (888)-280-4331 or by using the link below. customercarecontacts.com//contact-amazon-phone-email-help-of-amazon-com/
Kind Regards,
Theresa
107? 2903?
Jul 11, 8:00 PM EDT
Hello, please check the shipping status of the following numbers.
AEIIPLA0001159653
Is there any item in Korea right now? Or is it in America?
If you are currently in the United States, you will apply for a return to the Amazon.
However, if I am in Korea, I would like to receive goods.
Hi,
My package (ORDER # 114-6733283-9434637) is returning back to you due to my late respond to I-Parcel to fill in personal detail (has been late for 15 days). How should I go on for this status? To cancel this order in my account? Or would you please send it again?
Best Regards,
J*****
I have received a email from ups that the good I have ordered was damaged and can not be delivered.
I want to reship my order.If it’s impossible I want get refund.
Thanks
?You are a CC on ticket #****. If you’d like to add any comments, just reply to this email.This is Theresa with i-parcel/UPS customer service. We have been contacted by the local folks in Japan regarding your Amazon shipment.
Unfortunately, I am sorry to say that your shipment was damaged in transit and is not able to be delivered.?
There’s some problems to get my books.
Please send it again.
Please do not cancel my order.
Because I pay them with research fund and the period of research will be expired soon. If you cancel them, I cannot get it back forever.
For i-parcel, my PIN is P812152146789.
I want my kindle to just show me the book so I can read it. Never got to read book I ordered because of all the book reviews and stuff I don’t care about.spend long time to try and find page one of book.
Whom may I contact (by email) to offer a free e-book on climate change. (for Kindle publishing)
contact Amazon support