Contact AirAsia: Customer service, phone of AirAsia worldwide

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Contact AirAsia: Find below customer care details of AirAsia, including the address and phone. Besides contact details the page also offers information and links on AirAsia services. For booking new tickets, cancellations, cheap air fares, deals, lost or missing baggage or other queries contact the customer care below.

AirAsia Head Office
AirAsia Berhad
LCC Terminal. Jalan KLIA S3,
Southern Support Zone, KLIA Sepang,
Selangor Darul Ehsan 64000 Malaysia

AirAsia Email
For queries on AirAsia services email [email protected]

AirAsia Customer Care
Malaysia: +603 2171 9333 or  600 85 9999
Indonesia: +62 21 2927 0999
Thailand: +66 2 515 9999
Singapore: +65 630 77688
China: +86 20 2281 7666
Taiwan: 008 0185 3031 (toll free)
Macau: 080 0912
Hong Kong: +852 3112 3222
United Kingdom: 0845 605 3333
Australia: 1300 760 330
India: 1860 500 8000
South Korea: 00798 1420 69940
France: +33(0)1 7048 0722
Myanmar: +95 1 251885/6
Vietnam: +84-8-3838 9811 /3838 9812
Japan: 0120 963 516
New Zealand: 0800 45 25 66

Flight Schedules
To check AirAsia flight schedules from the official website click here.

With AirAsia, you will need to only pay for the weight you’re carrying. To check baggage fee schedules click here
To track your delayed baggage online click here

For missing Baggage Enquiries contact the following numbers
Kuala Lumpur Central Baggage Tracing Office: +603 8777 6604
Bangkok Central Baggage Tracing Office: +662 134 3511
Jakarta Central Baggage Tracing Office: +621 5591 6126

AirAsia Cargo
AirAsia cargo has economical pricing and extends to over 13 countries, 56 destinations. For contact details of AirAsia cargo offices at your city click here.

AirAsia Online Portal (Hotels, Holidays)
To book a hotel or other travel services offered by AirAsia visit the website The online portal has over 10,000 tours and activities and unique holiday packages besides car rental services and transfers.

About AirAsia

airasia airlineFounded in the year 1993, AirAsia is a budget airline that has its base in Malaysia. The airline was established with the dream of making flying possible for everyone. The airline operates from its main hub at  Kuala Lumpur International Airport. AirAsia currently flies to over 400 destinations in 25 countries, including Australia, New Zealand, China, India, UK, South Korea and Sri Lanka. Thai AirAsia, Indonesia AirAsia, VietJet AirAsia and AirAsia Philippines are some of its subsidiaries.

AirAsia’s vision is to be the “largest low cost airline in Asia and serving the 3 billion people who are currently underserved with poor connectivity and high fares”. AirAsia success story is nothing more than a combination of focus on consumer needs, dedicated staff, hard work, getting the basics right, cost control and the passion to be the best, says Group CEO of AirAsia Berhad, Tony Fernandes.

Incidentally, AirAsia has the world’s lowest operating costs at $0.035/seat-kilometre in 2010 and is also the first airline in the region to implement fully ticketless air travel system. The low cost airline’s long-haul services are operated by its franchise AirAsia X.

Recent Awards

Masterclass Global CEO of the Year awarded to Tony Fernandes.
World’s Best Low Cost Airline by Skytrax

Airline Of The Year By Centre for Asia Pacific Aviation (CAPA)
Best Asian Low-Cost Carrier By TTG Travel Awards 2009
World’s Best Low Cost Airline by Skytrax

AirAsia – Malaysia’s 30 Most Valuable Brands 2008
AirAsia X – Best New Airline Of The Year By Centre for Asia Pacific Aviation (CAPA)
Best Asian Low-Cost Carrier By TTG Travel Awards 2008
World’s Best New Airline (AirAsia X) By Budgie World Low Cost Airline Awards 2008

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