Contact AirAsia: Find below customer care details of AirAsia, including the address and phone. Besides contact details the page also offers information and links on AirAsia services. For booking new tickets, cancellations, cheap air fares, deals, lost or missing baggage or other queries contact the customer care below.

Office Address
Customer Support, AirAsia India Limited,
Kempegowda International Airport,
Ground Floor, Alpha 3 building,
Devanahalli, Bengaluru, Karnataka – 560300

Support
Phone: +91 72590 17037
Phone: 080 47406862
Email: [email protected]
Email: [email protected]

Flight Schedules
To check AirAsia flight schedules from the official website click here.

Baggage
With AirAsia, you will need to only pay for the weight you’re carrying. To check baggage fee schedules click here
To track your delayed baggage online click here

For missing Baggage Enquiries contact the following numbers
Kuala Lumpur Central Baggage Tracing Office: +603 8778 5495
Manila Central Baggage Tracing Office: +639 9859 02029
Jakarta Central Baggage Tracing Office: +622 1559 16126

AirAsia Cargo
AirAsia cargo has economical pricing and extends to over 13 countries, 56 destinations. For contact details of AirAsia cargo offices at your city click here.

AirAsia Online Portal (Hotels, Holidays)
To book a hotel or other travel services offered by AirAsia visit the website www.airasiago.com. The online portal has over 10,000 tours and activities and unique holiday packages besides car rental services and transfers.

About AirAsia

airasia airlineFounded in the year 1993, AirAsia is a budget airline that has its base in Malaysia. The airline was established with the dream of making flying possible for everyone. The airline operates from its main hub at  Kuala Lumpur International Airport. AirAsia currently flies to over 400 destinations in 25 countries, including Australia, New Zealand, China, India, UK, South Korea and Sri Lanka. Thai AirAsia, Indonesia AirAsia, VietJet AirAsia and AirAsia Philippines are some of its subsidiaries.

AirAsia’s vision is to be the “largest low cost airline in Asia and serving the 3 billion people who are currently underserved with poor connectivity and high fares”. AirAsia success story is nothing more than a combination of focus on consumer needs, dedicated staff, hard work, getting the basics right, cost control and the passion to be the best, says Group CEO of AirAsia Berhad, Tony Fernandes.

Incidentally, AirAsia has the world’s lowest operating costs at $0.035/seat-kilometre in 2010 and is also the first airline in the region to implement fully ticketless air travel system. The low cost airline’s long-haul services are operated by its franchise AirAsia X.

Recent Awards

2010
Masterclass Global CEO of the Year awarded to Tony Fernandes.
World’s Best Low Cost Airline by Skytrax

2009
Airline Of The Year By Centre for Asia Pacific Aviation (CAPA)
Best Asian Low-Cost Carrier By TTG Travel Awards 2009
World’s Best Low Cost Airline by Skytrax

2008
AirAsia – Malaysia’s 30 Most Valuable Brands 2008
AirAsia X – Best New Airline Of The Year By Centre for Asia Pacific Aviation (CAPA)
Best Asian Low-Cost Carrier By TTG Travel Awards 2008
World’s Best New Airline (AirAsia X) By Budgie World Low Cost Airline Awards 2008

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Last Update: February 18, 2022