Contact Aetna: Find below customer service details of Aetna health insurance company, including phone and address. You can reach the below contacts for queries on Aetna insurance products/services, Medicity services, pharmacy locations, online payment  or other questions. Besides contact details the page also offers information and links on Aetna services.

Aetna Head Office
Aetna
151 Farmington Avenue
Hartford, CT 06156
Phone: 1-800-87-AETNA

Aetna Customer Service
Phone: 1-800-US-AETNA
Phone: 1-860-273-0123 (Connecticut residents)

Other Contacts

> Aetna International
Phone: +1 800 231 7729

> Health Care Professionals
Phone: 1-888-MD Aetna (632-3862)

> Medicare/Retiree Products
Phone: 1-800-529-5586 (individuals)
Phone: 1-800-307-4830 (employers)

> Pharmacy
Phone: 1-800-AETNA-RX (1-800-238-6279)

> Vital Savings by Aetna
Phone: 1-877-MYVITAL (1-877-698-4825)

> Vision One
Phone: 1-800-793-8616
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Find Doctor/Hospital
Click here to locate a doctor or hospital nearest to your address. Searches can be made by zip, city or country. Further, search results can be refined by giving provider category. The options include Urgent Care Facilities, Walk in Clinics, Medical Providers, Dental Providers, Behavioral Health, Hospitals, Dialysis, Labs, Pharmacy, and Vision.

Aetna Member Login
Click here to access the Aetna member area. Registered members can login to find cost of tests and doctor visits, look up a claim status, find a doctor, check account balances, make payment online and much more. Note that Aetna premiums can be paid online by credit card or debit card, or by phone.

About Aetna
aetnaAetna was founded as Aetna Life Insurance Company in the year 1853. One of the leading insurance provider for health care, dental, pharmacy in the US, Aetna had revenues of $34.018 billion in 2010. Headquartered in Hartford, Connecticut, the company employs over 33,000 people. Aetna currently has over 18 million medical members and 13 million dental members. Further, it serves some 9 million pharmacy members.

Aetna’s subsidiaries include ActiveHealth Management, Aetna Student Health, Schaller Anderson, Strategic Resource Company, Aetna Capital Management, Cofinity and Medicity.

A Fortune 100 company, Aetna has more than 1 million health care professionals and more than 567,000 primary care doctors and specialists. With a network of more than 5,400 hospitals, the company  provides benefits through employers in all 50 states across the US. Aetna customers include employers, individuals, college students, part-time and government employees. Aetna has been named to Fortune magazine’s list of Most Admired Companies in Health Care: Insurance and Managed Care for 2011.

Aetna’s health insurance plans and services include Medical, Dental, Vision, Medicare, Disability, Pharmacy, Life, Student, Behavioral Health and Health Expense Funds. Aetna also offers discount programs that give access to discounted prices. The services include Aetna BookSM Discount Program, Aetna Fitness SM Discount Program, Health Assessment, Aetna Weight ManagementSM Discount Program, Aetna Wellness Counseling, Informed Health Line, Vital Savings by Aetna, Zagat Discounts and more.

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Last Update: May 12, 2023