Touted as a news broadcasting powerhouse in Australia, 9News offers a comprehensive range of news, sports, entertainment, and lifestyle content, reaching millions of viewers every day. The channel’s roots trace back to 1956 with the launch of ‘TCN-9’, which was the first commercial television station in Sydney. Over the decades, the network expanded nationally, acquiring stations in major cities and forming the Channel Nine network. As a result, 9News is presently owned by Nine Entertainment, a leading Australian media company.
9News offers a diverse lineup of programs catering to a wide range of viewers – from the usual breaking news and in-depth investigations to showcasing major sporting events like the Australian Open tennis championship and the National Rugby League (NRL). In addition to that, entertainment shows including reality programs, talent shows, and sitcoms are a familiar affair, along with lifestyle-related content such as travel and cooking shows as well. 9News also heavily invests in social media, keeping its audience engaged with live updates and trending stories.
If you are a long-time viewer of 9News or just happened to discover it recently, then our in-depth guide can help you learn the ways through which you can contact them, especially if you are looking to submit feedback or require assistance of any sort.
How to Give Your Feedback
If you are looking to submit user feedback, a complaint, or simply share a news story for 9News coverage, then you can follow the below-mentioned steps to get in touch with the publishing team members.
- Start by first drafting a message from your preferred email account.
- In the email, provide your name, location, and contact details (preferably a phone number in case more information is required at a later stage).
- After that, describe your message in detail by stating all relevant information and even providing photos and/or videos. Keep in mind that if you want your name to be kept confidential, then state the same in the email.
- Once completed, send the same to contact@9news.com.au.
Feedback or complaints can also be sent online or in writing to the parent company of 9News, which is Nine Entertainment. To submit online, fill out the feedback form, and to send via physical mail, direct your letters to the following address: Nine Sydney Locked Bag 999, North Sydney 2059.
On the other hand, if you are seeking particular archive footage or video from 9News, then you can submit a request at archives@nine.com.au or write a letter to the following address: Archives, PO Box 27, Willoughby, NSW 2068.
Additionally, for general inquiries regarding television shows or broadcasting, you can contact them via phone at the following numbers: (02) 9906-9999 [Sydney], (03) 9420-3111 [Melbourne], (07) 3214-9999 [Brisbane], (07) 5579 1900 [Gold Coast], (08) 8267 0111 [Adelaide], (08) 9449 9999 [Perth].
How to Connect Through Social Media
If you are active on social media and want to contact 9News, then you can easily do so by visiting their Facebook, X (formerly Twitter), or Instagram handles.
Ensure that you utilize the direct messaging feature on the aforementioned platforms so that the communication process becomes seamless and straightforward.
For Those Who Need Technical Support
The most straightforward way to catch up on 9News and its various programs and shows is to use the 9News app on your smartphone, tablet, or any other smart device. You can download the app either from the Apple App Store or the Google Play Store. Once downloaded, you can stay up-to-date with all the latest news and be informed about what is relevant to you on any device and anywhere.
With that being said, there will be a few instances where you may face difficulties using the app due to various technical limitations. Starting with the common issue that most users encounter, the app crashes or freezes, which can be caused by a variety of factors. These include having insufficient device memory, using an outdated app version, or the presence of bugs in the app itself. Times like these are when you need to update your 9News app to the latest version or use the app on a different device to see if the issue persists.
Account login issues are also pretty common, where problems can arise due to server-side traffic overload on the app’s end. In such situations, having a little bit of patience is key, as server glitches are often resolved quickly, and you can continue using their services.
Another server-side issue that you may face is your content not loading or your video playback having issues, where you can experience buffering, choppy playback, or content failing to load altogether. If your internet is perfectly working, then it makes sense to wait until the issue is resolved. Alternatively, you can also reinstall the app or clear the app’s cache (by going into the phone’s app settings) to check if the problem goes away.
If you need a helping hand in solving any technical problem that you may face with the 9News app, then you can contact Nine Entertainment’s technical support team here. Make sure you state your contact details, disclose the platform on which you are using the app, and describe the problem you are facing for a swift resolution.
