Being a South Korean enterprise at heart, Samsung’s influence spreads far and wide across the globe, including the Mexican smartphone market. Currently reigning as the market leader, Samsung’s dominance in the country comes on the back of budget and mid-range offerings that most Mexicans tend to aim for.

In addition to finding favor with budget-conscious consumers, Samsung also takes a great deal of initiative to promote their higher-end, premium offerings, such as the ‘S’ and ‘Fold’ line-ups. And even though 5G adoption is still slow in Mexico, users are continuing to prefer 5G-enabled smartphones to make their devices futureproof, which is also the reason why Samsung has started integrating 5G capability with all of their current generation models.

Presently, Samsung holds more than 24 percent of the market share in the Mexican smartphone industry, and if you are looking to add to that number by officially exchanging your old device and getting a new one, then our guide should help you complete the process with ease.

How to Officially Trade-in Old Device

If you want to trade in your old Samsung device officially through Samsung Mexico, then it is recommended to follow the steps outlined below judiciously. But, before you do so, ensure that you back up your device data and reset it so that you do not have to worry about privacy and data loss.

  1. The primary step involves visiting the official website here.
  2. On the landing page, click on ‘Mobile > Smartphones’.
  3. You will be redirected to Samsung’s mobile phone section, where you will be able to browse through the list of available devices up for sale.
  4. Choose a particular device that you want to purchase, and then click on ‘Buy Now’.
  5. In the next step, you will be required to select your desired storage and color for your new Samsung device.
  6. After that, click on ‘Yes Please’ under Galaxy Redemption, and you will be asked to disclose the make and model of your old device. Additionally, you also need to state its IMEI number, which you can find by typing *#06# on your phone dialer. The maximum Galaxy Redemption amount that you will be able to obtain will be shown on your screen.
  7. Once done, you will be able to register the exchange process and then finalize the order for your new device by paying in full.
  8. You will then be required to carry your old device to a nearby Samsung Store, where it will be inspected or evaluated by a sales advisor.
  9. Based on the model and condition of your old device (as per the inspection) as well as the previously stated Galaxy Redemption offer, the maximum trade-in value will be quoted. And if you decide to accept the offer, the trade-in amount will be refunded to the same payment method that was used to purchase the new device.
  10. Finally, once you receive your new Samsung smartphone, you start using it right away.

Why Not Sell Explore Facebook Marketplace

Outside of official channels, smartphone exchange programs in Mexico are almost non-existent. As a result, Mexicans have to resort to selling their old devices and investing the earned money into buying newer devices. And the ideal way to do that is by using the Facebook Marketplace.

To start selling on Facebook Marketplace, follow the suggested steps provided below.

  1. Begin by first heading over to the official web page.
  2. Proceed to sign in to your Facebook account and select the region that you are based in.
  3. After that, create a sale post by uploading well-shot pictures of your old Samsung device and writing a detailed description regarding its make, model, and current condition.
  4. Once done, set a quoted price for your sale and list it right away. Ensure that the quote you make is in line with the market price of the said device.
  5. After selling your old device, you can reinvest the earned money into a new device.

Other Platforms to Consider In Your Region

In addition to officially exchanging your old Samsung device or selling via Facebook Marketplace, you can also try your luck on eBay Mexico. It is the same eBay that we all know and love – from the seamless user experience to responsive customer support – there is nothing major that can go wrong when using the platform.

When using eBay, remember to always post high-quality pictures of the product you are selling so that the listing generates enough interest. And ensure that you provide sufficient information to let the buyer know the make, model, and condition of your old Samsung smartphone. Lastly, set a reasonable sale price, and you can expect the deal to be completed within mere hours, if not days.

Additionally, you can also enjoy seller protection from eBay (eBay buyer protection is provided for buyers) as well as any additional assistance that can help you make the perfect sale. And when you are done, you can then reinvest the earned cash into a refurbished or used device from eBay, especially if you are on a budget.

Finally, if nothing works, then you can try to sell your old device through any local mobile shop in Mexico.

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Technology Guide,

Last Update: September 30, 2024