Standing as a purveyor of Nashville’s musical heritage, the Ryman Auditorium is more than just a stadium or a venue. Instead, its historical significance lies in the fact that the place has witnessed the launch of countless artists and their careers, along with their legendary performances over time. Originally launched in 1892, the auditorium quickly became a hub for entertainment, ultimately being nicknamed the ‘Mother Church of Country Music’.
But Ryman’s legacy extends far beyond just being the perfect place for country music. The venue also became home to rock and roll, with legendary singer Elvis Presley performing his first gig in 1954. The stadium’s incredible acoustics and intimate atmosphere have made it a favorite for performers across genres, and today the place hosts a wide array of artists, from contemporary country stars to alternative rock bands. The auditorium was further designated as a ‘National Historic Landmark’ in 2001 and was also inducted into the ‘Rock & Roll Hall of Fame Landmark’ in 2022.
If you have recently visited Ryman Auditorium or are planning your first visit and want to contact the venue authorities for assistance, then this extensive guide is just for you.
How to Contact For Assistance
Before you decide to contact Ryman Auditorium and its stationed authorities, it should be known that its current address stands at 116 Rep. John Lewis Way North, Nashville, TN 37219. And for parking facilities, you need to head over to the following address (which is available directly across the street next to the Ryman Auditorium): Fifth + Broadway, 179 Rep. John Lewis Way N, Nashville, Tennessee 37219.
Depending on your reason for contacting Ryman Auditorium, the following are some of the popular options that you can explore.
How to Contact For General Inquiries
If you have any questions related to the venue (outside of ticket sales and specific departments), then you can get in touch with them through the main phone number at 1-800-733-6779.
Phone lines remain open from Monday to Sunday, between 9 AM and 4 PM.
How to Contact Box Office and Guest Services
For queries or assistance relating to ticket sales, you need to get in touch with the AXS Box Office at the Ryman Auditorium or the Opry House Box Office. To contact either one of their customer support teams, you need to give them a call at the following numbers: 615-889-3060 or 615-871-6779.
Ryman Auditorium states that all tickets must be purchased from official channels, and admission will not be guaranteed if tickets are found invalid. Invalid tickets will not be replaced at any cost (or if the tickets are stolen or lost), and the auditorium authorities will not contact you with information regarding show cancellations, show time changes, or any other essential data. Also, tickets are only good for the event and seat they are purchased for and are not transferable.
Additionally, you can get in touch with guest services for any assistance during any event or otherwise by seeking an usher or security officer within the auditorium compound.
How to Contact For First Aid Services
The security and staff posted at the Ryman Auditorium are highly-trained in providing first aid and CPR (Cardio Pulmonary Resuscitation). If you need any assistance, simply seek out the nearest Ryman staff person.
Keep in mind that ATMs are available in the lower lobby of the auditorium, just outside the auditorium doors. And if you are looking to get a hold of the auditorium’s seating chart, then visit here.
Qualified sign language interpreters are available with a three-week prior notice, which you can do by contacting the authorities at (615) 889-3060. Lastly, for information on hotels and restaurants situated around Ryman Auditorium, visit here.
How to Report a Lost or Missing Item
There can be moments when you realize that you have lost an item while you are still inside the Ryman Auditorium. In that case, you need to inquire with the venue’s security staff about assisting you to locate the lost item. However, if you discover that you have lost an item after you have left the auditorium, then follow the below-mentioned steps for a straightforward reporting process.
- Start by first calling the Ryman Auditorium ‘Lost and Found’ authorities at 615-458-8700.
- Navigate through the on-call options and proceed to speak to a customer care executive.
- Once a customer care agent connects to your call session, state that you want to report a lost belonging, and then provide all the necessary details as required.
- Start by first providing your name, phone number, email address, and residential address. If you have been to the auditorium for any event (during which the item was lost), then do not forget to state the same along with your ticket number.
- After that, properly describe your lost belonging by stating its type, color, shape, unique characteristics, and the approximate place where it was lost inside the auditorium.
- Once the customer care representative collects all the information and registers your case, you will be provided with a reference number for future use. After that, wait patiently for an update regarding the investigation process.
