ExpressVPN is a Virtual Private Network (VPN) service provider that offers secure and private access to the internet. It allows users to surf the web anonymously, unblock sites and services, and protect their devices from hackers and cybercriminals.

With ExpressVPN, you can stay anonymous while browsing the web or using any services on the internet. It also offers encryption so that none can see your data even if they have access to it.

Founded in 2009 by Dan Pomerantz and Peter Burchhardt, ExpressVPN is currently available on all major platforms, including iOS, Android, Linux, Microsoft Windows, and Mac OS.

Showcasing a stylish interface for all its native apps, ExpressVPN is highly touted for its dedication towards privacy, along with its numerous servers spread across the world. ExpressVPN currently has more than 3,000 servers in 160 different locations across 94 countries.

It should be known that ExpressVPN is headquartered in the British Virgin Islands, which currently has no laws for data retention. Thus, users can be assured that their important browsing data is not stored anywhere on the servers of ExpressVPN.

Additionally, ExpressVPN offers a notable feature known as split tunnelling, which helps users eliminate any network bottlenecks and thereby conserve precious bandwidth. This means that you can continue browsing the web without having to incur high data costs, especially if you do not have an unlimited internet plan.

Why Users Cancel Their ExpressVPN Subscription

Not all is rosy when it comes to using ExpressVPN. A key concern with continuing your subscription is that the plans are expensive. Such things can prove to be highly disadvantageous, especially when other VPN service providers are offering a lot more for the same price or even less. Thus, the average consumer will not feel value for money when using ExpressVPN’s services.

To further add to the misery, ExpressVPN does not offer multi-hop connections. A multi-hop VPN provides an extra layer of encryption over your regular VPN connection, which helps prevent hacking and the loss of confidential data. Lastly, ExpressVPN does not offer a free version of their services, which means that either you have to pay for your plan or simply look for a different VPN service provider.

All of the above-mentioned issues lead to a frustrating experience when using ExpressVPN. As a result, if you want to get the most bang for your buck, it makes sense to look into the best VPN service providers available.

However, before you decide to close your ExpressVPN account, keep in mind that if you have an active plan and delete your account before it expires, you will not be refunded.

How to Close Your ExpressVPN Account When Subscription is Still Active?

If you are looking to delete or close your ExpressVPN account while your subscription plan is still active, then follow the below-mentioned steps. However, do note that this process is only effective when carried out via the iOS app on iPads and iPhones.

  1. First, you have to download the ExpressVPN app on your iOS device from the Apple App Store. Once downloaded, launch the same, and then log in to your account.
  2. After signing in, head over to “Options > Account.”
  3. From there, select the option to delete your account. Additional confirmation will be required to confirm your selection.
  4. Finally, tap on “Done.” A confirmation message will be sent to your registered email address notifying you about the account deletion.

How to Close Your ExpressVPN Account When Subscription is Inactive?

If your subscription plan for your ExpressVPN account has expired and you want that account to be deleted, then follow the required steps provided below. Kindly note that this process can only be done by the mobile app on your iPad or iPhone.

  1. Begin the account deletion process by first downloading the ExpressVPN app. Once downloaded, sign in to your account.
  2. After signing in, there will be a “Subscription Expired” banner on the homepage of the app. Continue by clicking on the same.
  3. From there, click on “Delete Your Account.” Additional confirmation will be required, and then click “Done.”
  4. Lastly, you will receive a confirmation email letting you know that your account has been successfully deleted.

How to Cancel Or Close Your ExpressVPN Account via Email?

If you want to delete or close your ExpressVPN account via email, then you can follow the recommended steps mentioned below.

  1. Start the account deletion process by first drafting an email containing your full name, your registered email address, and the reason for cancelling your account.
  2. Once you have drafted the email, send it to [email protected] from the email address that is associated with your ExpressVPN account.
  3. Wait for ExpressVPN’s support team to get in touch with you over email.
  4. After the successful deletion of your account, you will receive a confirmation message in your email.

Categorized in:

Technology Guide,

Last Update: February 23, 2023