Vodafone Kolkata Contact: Customer care phone, email


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Rating: 5.5/10 (11 votes cast)

Contact Vodafone – Kolkata : Find below customer care details of Vodafone in Kolkata, including phone and address. You can reach the below contact for new connection, complaints, feedback or other queries on Vodafone services in Kolkata.

Vodafone – Kolkata

Vodafone Phone Support 24×7
To contact Vodafone customer care in Kolkata call +91 9830098300 from any phone or dial 198 (tollfree) or 111 from your Vodafone mobile.

Complaints
+91 9830410285 / +91 9830140409

Email
vodafonecare.kol@vodafone.com

Address
Vodafone Essar East Ltd. ,
08 Major Arterial Road, New Town, Rajarhat, Block AF,
DLF IT Park, 16th Floor.
Kolkata 700 156
Fax: 9830098241

Address 2
Vodafone Essar East Limited,
DLF IT Park, Block AF, 15th Floor,
08 Major Arterial Road, New Town, Rajarhat,
Kolkata 700156
_____

Feedback
To leave your feedback on Vodafone services click here

Vodafone Store
To find your nearest Vodafone store sms PINCODE <SPACE> PINCODE OF THE AREA to 111 (toll free).

Vodafone 3G
For queries on 3G call 116.

Recharge Online
To recharge your prepaid mobile right now click here.

About Vodafone
Vodafone Essar was founded in the year 1994 and is the second largest mobile phone operator after Airtel. Headquartered in Mumbai, Vodafone has its operations across the country with over 130.92 million customers. Vodafone currently has equity interests in over 30 countries across five continents. Read More

Vodafone Kolkata Contact: Customer care phone, email, 5.5 out of 10 based on 11 ratings

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11 Responses to “Vodafone Kolkata Contact: Customer care phone, email”

  • Arindam Biswas says:

    The customer care of vodafone is bullshit, and it dosn’t work at all. I don’t how they advertise ” HAPPY TO HELP” The customers are really unhappy with their customer care help. If it goes on like this surely they shall loose customers in future. Horrible customer care

  • Talukdar says:

    Every month my bill for postpaid connection is coming extremely although I am not doing much calls. This is an ad-hoc connection and the bill goes by ECS transaction of the bank. So, I want my ECS connection to be cancelled before the next bill of August month. Is it possible to do so?

  • Raktim Adhikari says:

    My name is Raktim Adhikari, mobile no is xx, I have taken the connection on 22.06.2012 and have submitted documents to the respective person on 24.06.2012. I have received 3 nos. of sms from you at 03.19 am, 03.34 am and 04.01 am dt. 25.06.2012, describing that ‘connection will be disconnected if any discrepancy in documents is found’. Is it desirable to send these sms at 03.19 am, 03.34 am and 04.01 am, when I am sleeping after the day’s works. Weird!!

  • AVISHEK MANDAL says:

    Hello I am Avishek Mandal, I am a user of vodafone . My number is xx. I use vodafone 2G service’s . Plese tell me how i can know vodafone gprs balance by sms.. Plese send me a mail to my email address.

  • manish says:

    I am really fed up from your service. This is second time my vodafone SIM has been disconnected. If you people are not getting documents properly then why activate. After contacting customer care they told me there is some problem in the documents. After enquiring what the problem is , they did not know. I cant understand then why you people make them sit at customer care if they are unable to give proper and exact information.

  • Nitin says:

    Hello

    Iam writing this email after getting fully frustrated by the service that has been provided to me. To cut the long story short, i have recently joined TCS, Kolkatta and relocated from Delhi, the exact date being 12th of Oct 2011. To remain in touch with my family i had purchased a prepaid connection from a shop at FE Block Salt lake on 15th Oct 2011. On 1st and 2nd of November i got messages from customer care that there seems to be some problem in documents, please visit nearest vodaphone store to get it rectified else your connection will be blocked. And indeed it got blocked (both outgoing and incoming) on 4th November.

    I visited the vodaphone on 5th November morning at City Center, Salt Lake Kolkatta and submitted all the required documents along with the photograph. I would like to Thank Mr. Bimal for his kind help and the connection got restored on the same day i.e. 5th Nov. 2011 within 4 hrs.

    So i thought “Happy to Help” really works. However that was not the end of the story. My connection again was blocked yesterday night i.e 7th November without any prior intimation by phone or message. Called up customer care but according to them “Happy to help” but can’t help, please visit nearest vodofone store.

    I don’t understand how many times i have to visit the store, i think just to have a mobile connection i have to leave all my planned work and visit vodafone store every 2-3 days.

    Iam working with a reputed organisation at a senior postion and i don;t understand any logic as to why you are playing such tricks or harassing me.

    I hope the above critisisim will be taken in a constructive way and my conenction be restored ASAP.

  • Tanmoy Basu says:

    Sir,
    I have to draw your kind attention that I am your customer since 2002 having number xx…nowadays I am facing serious problem regarding network . Since last six months more than ninety percent(90 %) call (Incoming/out going) did not occur from my house. When I call to a number the network icon comes down nil. People having Vodafone connection in my locality are facing such type of problem since last six months. In view of above I would request you to kindly rectify my problem as early as possible.
    Address: Monsabari Road, Kolkata

    • mrinmoy says:

      pl take my complain, my no. is 9804810396 which is blocked for past 20 days due submission of documents. I submitted the documents at retailer who says he has already forwarded. why it has not been resumed till date when care says it takes 02 hours only. on date 07/02/2012

  • Saunak Bose says:

    I have been trying to speak to a customer care executive for days. your toll free numbers do not work, and Vodafone has deducted 30 rupees automatically from my phone and given me a caller tune which i had not requested in the first place.The tune is a religious caller tune and had hurt sentiments of many of my friends and relatives. I want to take legal action against Vodafone. You people have no idea what customer care service means. this is pathetic. And most of all you have charged me wrongly for something i didnt even request, and gave me a very offensive tune.

  • SUNIL SINGHANIA says:

    Dear Sir,
    RE- 9674901191
    I find that you are deducting Rs 2/- per day towards extra value added
    services since so many days.

    Please not that I have not asked any such services.

    You are requested to stop such value added services immediately and
    credit the amount wrongly deducted by you.
    Thanks
    Sunil Singhania
    Advocate

    • CCC - Sam says:

      Dear Sunil,
      This happens several times. You might need to call Vodafone at the number given so they can disable the value added service.
      Thanks

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