Contact Thai Airways: Customer service, phone of Thai Airways


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Rating: 2.5/10 (2 votes cast)

Contact Thai Airways: Find below customer care details of Thai Airways, including the phone and address. In addition to the contact details, the page also offers information and links on Thai Airways services. You can reach the below contacts for queries on new reservation, reschedule or cancellation, baggage assistance, credit of miles or other questions.

Thai Airways Head Office
Thai Airways International Public Company Limited
89 Vibhavadi Rangsit Road
Bangkok 10900, Thailand
Tel : (662) 545-1000

Thai Airways Customer Service
Tel : (662) 356-1111
Fax: (662) 356-2222
E-Mail : contact (at) service.thaiairways.com

Royal Orchid Holidays
Tel : (662) 628-2456-7, (662) 628-2457

Customer Relations
Building 6, 1th Floor, Head Office
Tel  :   (662) 545-4216,  (662) 545-4217
Fax  :  (662) 545-3841
E-mail : customer (at) thaiairways.com

Thai Airways Destinations
For a list of Thai Airways destinations click here.

Flight Status
To check flight status or schedule of Thai Airways click here – Thai Airways Flight Schedule

In-flight Services
For a list of in-flight services for Royal First Class, Silk Class, Premium Economy class and Economy Class passengers, click here

Thai Airways Offers
For offers on flight fares of Thai Airways click here

Frequent Flyer
On all Thai operated flights, for paid travel in most booking classes, you earn miles, plus additional class of service miles. For Thai flights less than 500 miles in distance, you earn a minimum of 500 miles. Click here to enroll for the program

About Thai Airways

thai-airways-logoThai Airways International was founded in the year 1960 and is the national carrier of the Kingdom of Thailand. The airline was born as a result of a joint venture between Scandinavian Airlines System (SAS) and Thailand’s domestic carrier, Thai Airways Company.

Currently the airline flies to about 72 destinations in 35 countries, including Brisbane, Auckland, Johannesburg, Melbourne, Singapore, Los Angeles, Seoul, Moscow and Zurich. In the year 2009, it introduced Oslo, Norway as its 59th destination.

Thai Airways operates from its main hub at Suvarnabhumi Airport. Royal First Lounge, Royal Orchid Spa, Royal Silk Lounge and Royal Orchid Lounge are some of its popular Airport lounges.

Thai is a founding member of the Star Alliance. The alliance was founded along with Lufthansa, Air Canada, Scandinavian Airlines System and United Airlines. One of the airline’s mandates is to “offer domestic and international air travel and related services that are safe, convenient, and of quality to ensure customer satisfaction and trust.”

Recent Awards

2010
Best Intercontinental Airline in the Norwegian Grand Travel Award 2010.
Thai received Business Traveller Award 2009 for Best Ground Service and Best Lounges.
Thai won Skytrax Best Airport Services and Best Airline Lounge – First Class at the 2010 World Airline Awards.

2009
Thai was voted second for Best Intercontinental Airlines at the 17th Grand Travel Award Ceremony in Stockholm.
Thai voted second for Best Asian Carrier at the sixth annual Go Asia Awards.
Thai’s Royal First Class Lounge at Suvarnabhumi Airport ranked the Best in Skytrax 2009 global survey of airlines.
Thai receives Best Caterer of 2008 Award from China Airline.

Contact Thai Airways: Customer service, phone of Thai Airways, 2.5 out of 10 based on 2 ratings

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3 Responses to “Contact Thai Airways: Customer service, phone of Thai Airways”

  • jayant dagore says:

    I AM A REGULAR CUSTOMER OF THAI AIRWAYS FROM LAST 5 YRS.AND HAD A BAD EXPERIENCE WHEN I BOOKED MY TICKET WITH SPECIAL CHOICE’ HINDU NON VEG.’AS YOU DONT HAVE A THAI FOOD WHEN WE BOOK TICKET FROM AGENT,ON MY WAY BACK FROM BKK TO MELB.ON 11/8/2012 FLIGHT NUMBER TG 461 SEAT NUMBER 63 I WAS SERVED VEG.BREAKFAST .I REQUESTED THE FLIGHT STAFF FOR OMELETTE BUT NO RESPONSE.AND AT LUNCH I WAS SERVED HINDU MEAL ,WHEN I SHOWED THE FLIGHT PERSURE MY TICKET ‘HINDU NON VEG MEAL’HE LEFT ME WITH THE VEG.MEAL BY SAYING HE WILL BE BACK SOON.I WAITED UNTIL THE LAST PASSENGER WAS SERVED.MY CO PASSENGERS WERE LOOKING AT ME THAT HOW YOUR STAFF COMPLETELY IGNORED ME WHILE EVERY ONE WAS HAVING THEIR MEALS.I DIDN’T TOUCH THE FOOD AT ALL AND GAVE HIM BACK THEN THE GIRL GAVE ME ONE OF THE LEFT OVER CHICKEN MEAL PACKET WHICH I STARTED EATING WHEN EVERYONE FINISHED THEIR MEAL.I AM MY SELF A CHEF SINCE LAST 27 YRS. WHAT A SHAME ON THAI SERVICE!

  • Manjit says:

    My royal orchid plus number is NN92937
    1)please advise as to how many more miles do I need to qualify to become a gold card member
    2)also how soon must I qualify for these miles. Is there a dateline?

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