Contact Sun Direct: Find below customer care details of Sun Direct DTH, including phone and address. You can reach the below contact for new Sun Direct DTH connections, Sun Direct DTH packages/plans, offers/discounts, complaints, online recharge, account login, service center or other queries on Sun Direct services. Besides contact details, the page also offers information and links on Sun Direct products.

Sun Direct DTH Head Office
Sun Direct TV Pvt Ltd
No: 4/1017, 3rd Cross Street,
9th Link, Nehru Nagar,
Kottivakkam, Chennai – 600 041.
Phone: 044 43411434

Sun Direct Customer Care
Reach the below numbers for new connections, changing channel packages or complaints on your set box
Andhra Pradesh: 040 – 39407575
Bihar: 0612 – 3940757
Chhattisgarh: 0771 – 3940757
Delhi: 011 – 39407575
Gujarat: 079 – 39407575
Haryana: 0184 – 3940757
Himachal Pradesh: 0177 – 3940757
Jammu and Kashmir: 011 – 39407575
Jharkhand: 0651 – 3940757
Karnataka: 080 – 39407575
Kerala: 0484 – 3940757
Madhya Pradesh: 0731 – 3940757
Maharastra: 022 – 39407575
Orissa: 0674 – 3940757
Punjab: 0172 – 3940757
Rajasthan: 0141 – 3940757
Tamil Nadu: 0431 – 3940757
Uttar Pradesh: 0522 – 3940757
West Bengal: 033 – 39407575

Complaint
Want to escalate your complaint? Reach a nodal officer at your city from the numbers below.
Andhra: 040 27957834, 27951005
Assam: 0361 2465156/58
Bihar: 0674 – 2587751
Chandigarh: 0172 – 4300400
Chattisgarh: 0731- 4235402
Delhi: 0120-4673800-29
Gujarat: 079 – 40240333
Haryana: 0172 – 4300400
Himachal: 0172 – 4300400
Jammu: 0172 – 4300400
Jharkhand: 0674 – 2587752
Karnataka: 080 25327272
Kerala: 0484 – 6624097
Madhya Pradesh: 0731- 4235402
Maharashtra: 022- 42109797
Orissa: 0674 – 2587751/52/53
Punjab: 0172-4300400
Rajasthan: 0141-4073035
Tamil Nadu: 044 – 44676767
Uttar Pradesh: 0522 – 4033107
West Bengal: 033 – 40207676

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Feedback Form
Have a complaint or feedback on Sun Direct service? click here to send an online form with your query.

Locate Dealers
Looking to purchase a Sun Direct DTH product? Click here to locate a dealer nearest to your address.

Sun Direct Online Recharge
Want to recharge your Sun Direct account online? Click here to access the online recharge page of Sun Direct from where you can pay through credit card, debit card or net banking. You can also recharge via SMS, phone, Oxigen, and Sun Direct outlets.

Offers/Discounts
Looking for offers or discounts to purchase Sun Direct DTH products? Click here to access the special offers page where you can get details on hot deals.

Sun Direct Schedules
To check schedules of Sun Direct channels click here

About Sun Direct
sun direct logoSun Direct was founded in the year 2005. It is a DTH television provider that serves more than 6.4 million subscribers in India. Sun Direct is a joint venture between Sun Network and Malaysia’s Astro Group. The company also launched Sun Direct HD to provide high-definition television series in India. Popular channels provided include Animal Planet, AXN, CNN IBN, Colors, Discovery, Fox Crime, HBO, MTV, Ten Sports, HBO, AXN, NDTV, TLC, India TV, Sun channels and more. Sun Direct uses the latest MPEG-4 based technology. Sun Direct is made available through satellite and does not require any tower or cable. Dish & Set top box are offered for free.

Sun Direct DTH packages include Tamil value pack, Telugu value pack, Malayalam value pack, Kannada value pack, Indi pack, Tamil cinema plus pack, Kannada cinema plus pack, Sports Gold, Sports Silver, Sports Mega, World Pack, English News, English Movies, Kids Mega, Hindi Movies, Infotainment, GK Pack, Hindi Dhamaka and more.

 

25 Comments

  1. Santhosh Kumar L March 27, 2013 at 9:07 am

    I wish to change my mobile number in my SUN Direct Customer Login. I can change only the password when I checked. Now only I renewed my Sun Direct package for Malayalam Super Package for One year. I am satisfied with Sun Direct. Please reply me how can I change my mobile number in the Sun Direct |Customer Login. My Set Top Box ID number is : 41143391203.

     
  2. t d ajithkumar February 2, 2013 at 8:13 am

    very poor and pathetic customer service..never will buy any more products from this company

     
  3. Tamil August 2, 2012 at 2:12 am

    Unsatisfactory Service, Waste of money and time. Customer care pointing to dealers and dealers are pointing to customer care. Did not receive any support so far, simply watching “service is scrambled or no Signal” everyday. I will never recommend SUNDTH to anyone.

     
    • Venkatesh November 20, 2012 at 10:38 am

      Very poor after technical service, they will never keep their words. Waste of money…

       
  4. Rohit Nair July 20, 2012 at 2:01 pm

    Even I agree with the comments above. The dealers are providing the worst service I have ever seen. And whenever we go for the next recharge, the price is increased. Now whats gonna be the difference between you people and the local cable operators, at least they provide a better service.

     
  5. anup May 28, 2012 at 3:43 pm

    Sun Direct is wastage of time and money ,really very poor service, no one even bothers to respond to calls.

     
  6. Rajesh April 12, 2012 at 3:10 pm

    very very bad service i have called 1000 times but no reply can any one help….:(

     
  7. Aneesh Thankachan April 10, 2012 at 5:07 am

    It’s the WORST customer care service experience of my life!!!!!!!!!. Don’t even bother calling them as you are not going to get through to them in days. To describe it in one word, it’s pathetic!!!!!!! .

     
  8. Lolu March 28, 2012 at 7:25 am

    very bad service, yes all of you are right, asianet service is better than sun direct…sun direct’s online recharge is also not working properly.

     
  9. kathirvel.C March 20, 2012 at 10:01 am

    very poor and pathetic customer service..never will buy any more products from this company

     
  10. razi February 23, 2012 at 3:26 pm

    What is this ? I call several time..but no response…sun direct is offering very bad service..

     
  11. Nirmal January 31, 2012 at 10:43 am

    Why sun direct channel problem in West & North East?

     
  12. Raghuram R January 25, 2012 at 4:37 am

    what is this…?your customer care does not respond to my call.

     
  13. RAJI January 14, 2012 at 8:19 am

    Hi!Its a good service…we r very happy to join in this.customer care is awesome

     
  14. c k sathyan January 9, 2012 at 1:28 am

    Service to connection is disconnected ? i called the customer care several times but no response? the amount to my credit is Rs 447, but the service has been disconnected.

     
  15. Hari January 6, 2012 at 5:27 pm

    Very bad customer service. Called several times but no one picks.

     
  16. Ramaswamy January 5, 2012 at 2:18 pm

    Worst Customer Care in india. While starting the SUN DIRECT services they had toll free no.for every one. Now it has changed and customers are being charged. They are treating customers like beggars.

     
  17. Mahadevan December 31, 2011 at 2:20 pm

    Very very worst customer care service.customer care does not respond to my call.If you get into any problem no one is there to help you.In general a “careless” customer care.

     
  18. kumar December 30, 2011 at 12:00 pm

    Very poor service. If you get into any problem no one is there to help you. Online recharge is not working properly. In general a “careless” customer care.

     
    • KKK January 24, 2012 at 11:04 am

      true..very bad service!

       
  19. Chinaswamy December 10, 2011 at 10:48 am

    Cant change my package from the website. Please check my set top box. Your software has problem.

     
  20. leenus December 3, 2011 at 3:08 pm

    Very poor service. If you get into any problem no one is there to help you. Online recharge is not working properly. In general a “careless” customer care.

     
  21. Asif November 23, 2011 at 2:10 pm

    what is this…?your customer care does not respond to my call.

     
  22. DAYAKA October 11, 2011 at 11:42 pm

    very poor services..had given complaint on no signal and it has not been rectified for a long time

     
  23. Karthick September 14, 2011 at 6:33 am

    I have recharged from the dealer mobile no. xxx-Uninor for Rs.125/ at Madanandapuram. Your customer care says it is not recharged..weird

     

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