Contact SriLankan Airlines – Pakistan: Find below customer care details of SriLankan Airlines in Pakistan, including telephone and address. You can reach the below contact for new flight booking, cancellation, refund, baggage claim, cheap airfares, deals or other queries on SriLankan Airlines.

City Office
SriLankan Airlines Ltd.,
P # 11 – A, Office No 401, 4th Floor,
Karachi, Pakistan.
+922 143 71270 (Sales)
+922 143 71271 / 1272 (Reservations / Ticketing)


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About SriLankan Airlines
SriLankan Airlines was founded in the year 1979 and is the national carrier of Sri Lanka. The airline operates from its main hub at Bandaranaike International Airport (Colombo) and flies to about 51 destinations. Read More

This article has 39 comments

  1. Hasan Reply

    I have to go to Shanghai by Srilankan Airlines. I need contact No of Karachi Office.

  2. Islahuddin Ahmed Reply

    i m constantly trying to contact the reservations and ticketing desk but the numbers are not answering. please provide any other active numbers. its urgent.

  3. Arshad Reply

    Hi there, its very urgent.

    We need to change date of our return flight from Colombo to Karachi and the telephone numbers given 021-437-1270-3 have never been connected.

    Please advise, how could we change our tickets or any Srilankan Airline’s active phone numbers, where we can contact in due course.

    Regards, Arshad.

  4. Afaq Shakoor Reply

    The contact information given on this page is incorrect, I had to struggle hard to get the correct phone numbers and address of the Sri Lankan City office in Karachi.

    Ground Floor,
    Avari Plaza,
    Phone: 021-35643801 – 5 lines (There may be more lines….)

  5. Engr. GM SHAIKH Reply

    The below are the right contact details

    P #11-A,Office #401,4th Floor, P.E.C.H.S.
    Phone: 021-34371270
    Phone: 021-34371273

  6. Adnan Zaidi Reply

    I wish to travel with Srilankan airline from Karachi to Kuala Lumpur. Please tell me the price and availability with retun ticket for 2 adults and 3 children. We want to spend our holiday in Malaysia. Furthermore, if possible we would to stay in Colombo for 2 days.

  7. Ghafoor Brohi Reply

    Please send me flight schedule and fares from Karachi- Colombo- Karachi in the month of July- Sept 2012

  8. Syed Qaiser Shah Reply

    I want to travel from Karachi to Colombo but Website is not recognizing Karachi as departure city..


    there is no option to select departure airport on Sirilankan Airlines website. pl. request air line to resolve the issue but u are continuously refering to visit website. pl. donot mis lead the customers but help them out with concreate solution. thank

  10. fahim Reply

    Hello ! can you tell me the office phone numbers of sri lankan in karachi as the numbers provided never connect,


  11. Haneef Reply

    I was travelling from Bangkok to Colombo vied flight #:UL 423 Y on 18th of Feb. While travelling to Colombo i was told at Bangkok airport that my transit
    hotel in Colombo would be GOODNOOD PLAZA & I will be accommodated there accordingly. As I was cleared from the immigration i went to the helpdesk showing them my booking & other documents so they may send me to the said hotel. I stood there for 2 hours asking them when I can reach my hotel & the staff kept on saying another 15 min. Finally after two (@) hours i got exhausted and asked to let me talk to the in charge. The incharge never responded to my questions and said to wait. Finally, I was put to a beach side hotel. Reached the hotel at 2 am. Couldnt believe my eyes. The room was so dirty. We were told that a pickup from the hotel will be around 10.30 am in the morning. I was ready in the morning and came down to the reception counter asking when we
    were going to the airport. Finally the van came at 12.45 pm to pick us from the hotel & he has to pick other passengers on the way from several closeby destinations. Now the driver does not know the direction of the other hotel plus the van had some mechanical problem. After having experienced all these problems, you bet I will never gravel with your airline. The last time I would step in Sri Lanka.

    • NASIR AJANI Reply

      Sir, My wife & myself intend to visit Sri Lanka,by the last week of August,and as we intend to also visit Thailand, we were wondering if you have any deals.Further as this would be our first visit to Sri Lanka, we would very much appreciate of any suggestions of places to see there.Let me add that we are both senior citizens. Thanks.

  12. Nadeem khan Reply

    Salam sir,
    sir i want Sri Lankan Airlines customer service number..plz help me

    • RAHEEL Reply

      City Office
      SriLankan Airlines Ltd.,
      P # 11 – A, Office No 401, 4th Floor,
      Karachi, Pakistan.
      +922 143 71270 (Sales)
      +922 143 71271 / 1272 (Reservations / Ticketing)

  13. Sohail Reply

    Can I make online reservations through web?

    I am trying but the departure airport is not showing KHI (Karachi).

  14. Ishtiaq Reply

    pls let me know the operating days of the week from khi to cmb and cmb to khi<pls also send me e mail

  15. Muhammad Irfan Reply

    Why does not Srilankan Airlines allow online booking for customers from Pakistan? It is very difficult to book through agents. Hope the airline does something about it.

  16. saeed Reply

    Dear sir ,i would like to know about the your cargo servise i have to import the (betel leaves)which is call in urdo paan from sri lanka to karachi pakistan, please let me know what’s your charges per ,kg,

  17. Majid Reply

    Is there special fare like PIA and other airlines for disabled person from karachi to tokyo..if yes what is this procedure, i am registered disabled person and need one year ticket from karachi to tokyo,


  18. Naveed Reply

    I want to book a return ticket from karachi to kuala lumpur. Whenever i type “karachi” as departure airport, the website does not recognize it and it appears blank. please resolve this issue.

  19. Afzal Reply

    Sir I want to traval by Srilankan Airlines from Pakistan (Lahore) to Jeddah. I want booking for May 15.

    • customer help Reply

      you can call the airline or visit the website to check fare and block ticket

  20. ahmed Reply

    please can u tell me.. i want to fly with srilankan airline from khi to singapore having my stay at colombo and then go singapore and return from kuala lumpur…plzz can u tell me da flight details and amount with retun ticket for about 10 days..

  21. Ayesha Ilyas Reply

    hi is their any srilankan airlines flight for Colombo from Islamabad, Pakistan?

  22. Aqil Sikandry Reply

    From your website, I am not able to select KARACHI as departure city. I want to travel from Karachi to Tokyo.

  23. raheel Reply

    I have been travelling through Sri Lankan Airlines a lot of time but cant manage my booking online as there is no option of Karachi In departure Airport.

  24. shoaib Reply

    Please give me the website from where i can make flight booking online..awaiting your valuable response

  25. Farooq Reply

    hi ,i want a one way ticket from KHi to guangzhu on 19 october 2011
    i m constantly dailing your reservation number,but no reply …

  26. Junaid Reply

    My Name is Junaid from Karachi..I would like to go to Kuala Lumpur through SriLanka Airlines (economy)…please send me details.

    • CCC - Sam Reply

      you can check fare and ticket availability from the SriLankan website..

  27. Naeem Reply

    I Want to go Guangzhou china, on first week of October and return back after one month. I live in Lahore.


    What is the Karachi-Colombo economy class return fare?
    We intend a 8-10 vacation.
    Does SriLanka Airlines have package tours
    starting from Karachi?

  29. samiyah Reply

    I have a Pakistani passport. I need a Sri Lankan visa to travel to that country. I have already purchased ticket. I have electronic ticket receipt from Hemas travels (pvt).

    • CCC - Sam Reply

      you can apply for a visa at the SL embassy in your country. Also check the Sri Lankan govt official website to check if your country has on-arrival visa facility.

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