Contact SriLankan Airlines – Qatar: Find below customer care details of SriLankan Airlines in Qatar, including telephone and address. You can reach the below contact for new flight booking, cancellation, refund, baggage claim, cheap airfares, deals or other queries on SriLankan Airlines.

City Office
SriLankan Airlines Ltd.,
C/O Ali Bin Ali Travel Bureau,
Al Sadd Commercial Centre, Al Sadd Street,
P O Box 2197, Doha, Qatar.

+974 44446345
Fax: +974 44362334

Airport Office
SriLankan Airlines Ltd.,
Al – Sadd Commercial Centre,
Al – Sadd Street.,
P.O.Box 2197,
Doha – Qatar.
Tel
+974 44478167

_______

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About SriLankan Airlines
SriLankan Airlines was founded in the year 1979 and is the national carrier of Sri Lanka. The airline operates from its main hub at Bandaranaike International Airport (Colombo) and flies to about 51 destinations. Read More

This article has 41 comments

  1. Kumaresan Reply

    1. Its mentioned on my e-ticket that my baggage allowance is 30 KG, but your ticketing agent verbally told me its 40KG. Can I bring 40KG + 7KG hand luggage? please let me know.

    2. Srilankan Airways takeup from Doha International Airport OR New Airport please clearify due to I hav 23.05.2014 at 22.30 Hrs time from Doha to Madurai.

    3. From Colombu to Madurai Airport by Mihin Lankan Airways (Time 5.55AM to 07.30AM). The flight change time is only 1HR 20mints. It possible due to our family receiving 08.30 AM at Madurai Airport please clearify.

  2. Pandiyan Reply

    I am traveling from Madurai (ixm) to Doha, Qatar Terminal via Colombo and back.
    From Madurai to Colombo Airport by Mihin Lankan Airways (Time 4.25PM to 5.30PM)
    From Colombo Airport to Qatar Airport by Srilankan Airways (Time 6.50PM to 9.25PM)
    The flight change time is only 1HR 20mints.
    Please clarify the following questions.
    Where should I collect my bags?
    Whether I have to pay any fees for transit?

  3. anusha Reply

    I want to make srilankan airlines online ticket booking from doha to chennai. Can i use my qatar debit card?

  4. Mona Reply

    I need to extend my return ticket. Can i do it online/ or where should i go to extend my return ticket. I bought the ticket at Kuala Lumpur Office. Is there any charges for it?

  5. Joseph Abraham Reply

    I traveled Doha -Cochin 11 Oct 2012 and Cochin -Doha on 10 Dec.My booking reference was
    BCXLRF. I brought the ticket with my credit card and as per my bank statement payment gone
    two times, I contact your office by telephone before one month and the concern person told me it will credit in account soon until now it is not credited so please take necessary action in this matter. Expecting your earliest reply.

  6. mathew lasington Reply

    Does your airlines office work on Friday? I had to change my booking. pls answer ASAP

    • Kamal Ranasinghe. Reply

      Its absurd that no one is there to contact on Fridays!!! ???
      I’m on an emergency to book a flight for my daughter.

  7. Sabarni Reply

    one month back i booked the ticket on line in srilankan airlines for travelling to chennai on 8th of august. payment got deducted from my credit card. But still there is no booking confirmation/ticket or any kind of information from airline authorities. I want immidietly E-ticket or booking no.

  8. Narayanamoorthy Reply

    I went Sri Lankan Airline office of Al Saad Doha, Qatar for ticket book.
    But very bad responds there I don’t know why.
    I watch first time this type of people during ticket booking.
    So I don’t book there
    Thanks.

  9. chathuranga Reply

    can i get visit visa to Dubai through Sri lankan ticket office in Qatar?

  10. Shafeek Aslam Reply

    Dear Sir,

    Can i buy a ticket thru my friends credit card ? if yes, on time of travel do you require presence of my friend ?

  11. Damith Reply

    Its mentioned on my e-ticket that my baggage allowance is 30 KG, but your ticketing agent verbally told me its 40KG. Can i bring 40KG + 7KG hand luggage? pls let me know.

  12. veeraiah Reply

    i tried to book a ticket online, after entering my credit card details, i got the message that
    “Sorry, the system was unable to complete your booking. Your credit card may have been charged. Please contact your Local SriLankan Airlines Office as soon as possible with your booking reference. Please do not attempt to make a new booking until you have contacted Srilankan Airlines.”
    I tried to call your office number to inform you but no response. Please help to get my air line ticket.

    • Raja Reply

      Dear Veeraiah ,
      Have you received the reply from airlines office?Thanks for your information.Actually I am also trying to book online ticket.

  13. sudath Reply

    are you opened today? I want to change my ticket travel dates from Apr-May to Aug-Sep. Do I need to pay any additional charges or penalty for this? Please reply ASAP

  14. HAMAD Reply

    Is their any promotion going on for some one that wants to book ticket from Doha to Delhi and Delhi to Bangkok this month February?

  15. umesh Reply

    Dear All ,
    We had a shipment to CMB /DOH ON UL 217 LAST NIGHT AND CONSIGNEE INFORMED THAT HE HAS NOT RECEIVED OIRGINAL DOCUMENTS WITH THE SHIPMENT COULD YOU PLEASE CHECK ON THIS AND CONFIRM ASAP .

  16. shaju Reply

    Sir,
    I received your FlySmiLes membership after completing my journey (december 29). Is it possible to credit those earned those miles with new membership

  17. Abdul Waiz Reply

    I have done the reservation and paid the tickets by credit card but I did not get confirmation whether i purchased the ticket or not and I did not find the PNR number.
    Can anyone reply to me. A.Waiz

  18. John Anthony Reply

    I entered a wrong date on my previous email this is the correct date doha cmb 22nd dec 2011 and 14th jan 2012

    thank u

  19. mohamed Reply

    Sir,
    i want to book ticket for doha to colombo and colombo to doha 14 feb 2012 how much will it cost?

  20. v.m.mohamed rabig ghan Reply

    I came to Qatar by visit visa through ur airlines. now i got employment visa. what is the procedure for cancelling my return ticket(To India via Srilanka)? Is there any possibilities to retrieve my amount?

  21. mubin Reply

    may i know that exact baggage allowance ..doha to colombo in srilanka airlines..

  22. Wan Reply

    I am trying to make an online ticket purchase but it ends in failure….
    I get message: “Sorry, your credit card transaction has been rejected. Please verify the details and you may try again with the same or a different card option”.

    • CCC - Sam Reply

      make sure you are using an active credit card..if its not in use..you might want to try a different payment mode

  23. PRAMOD KUMAR Reply

    I have done booking from doha to chennai today. but there was one spelling mistake in my last name. how can i make correction to that? can i do online? also if want to change the return date can i do online?

  24. indika rajapaksha Reply

    hi , im going to book my air ticket from doha to colombo.and i have 10kg excess baggage.can i pay any amount for that and add the allowance to my air ticket in advane? pls reply.thanks

  25. LAL Reply

    DEAR SIR TODAY I BOOKED ONE E-TICKET TO DOHA-KOCHI , THE BAGGAGE ALLOWANCE SHOWED ON THE TICKET IS ONLY 20 K.G , COULD YOU PLEASE TELL ME THE MAXIMUM BAGGAGE ALLOWANCE ALLOWED INCLUDING HAND BAGS

    • sabu lukose Reply

      DEAR SIR TODAY I BOOKED ONE E-TICKET TO DOHA-TRIVANDRUM , THE BAGGAGE ALLOWANCE SHOWED ON THE TICKET IS ONLY 20 K.G , COULD YOU PLEASE TELL ME THE MAXIMUM BAGGAGE ALLOWANCE ALLOWED INCLUDING HAND BAGS

  26. singathamilan Reply

    Dear sir, Today i booked online ticket trichy to doha in srilankan airlines. During payment from credit card amount is deducted but in that ‘incomplete’message came for issusing ticket. The amount however has been deducted from my credit card.

    • Femin MK Reply

      yesterday i had the same probs..pls advise on the same and do the needful….

  27. Flaiz Benjamin Reply

    I have been trying to call you for more than an hour, but your phone is continously engaged. Could you please give me some details of any holiday packages to Srilanka that you have. I want to travel to India via Srilanka. Please let me know the procedures to obtain visa and any other formalities. Hoping to receive some information from your end.

    Thank you
    Regards
    Flaiz Benjamin

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