Contact Qatar Airways – Malaysia: Find below customer care details of Qatar Airways in  Malaysia , including phone and address. You can reach the below contact for new flight booking, cancellation, refund, baggage claim, cheap airfares, deals or other queries on Qatar Airways.

Qatar Airways – Malaysia

Qatar Airways
Ground Floor, Central Plaza
No 34 Jalan Sultan Ismail
50250 Kuala Lumpur, Malaysia
Reservation Tel: +60 3 2118 6100
Reservation Fax: +60 3 2118 6002
Business hours:
Monday – Friday
Sunday / Public holiday
9:00 am – 5:30 pm
9:00 am – 1:00 pm

Airport Office:
Qatar Airways
Kuala Lumpur International Airport
64000 Sepang, Malaysia

Qatar Airways Customer Care
+974 4420 3015

Book Flight
To book a Qatar Airways flight online click here

Trace Lost Baggage
To trace your lost baggage click here

About Qatar Airways
Qatar Airways was founded in the year 1993 and is the national carrier of Qatar. It is one of five airlines that has been awarded 5 star rating by Skytrax. It operates to over 100 destinations with its main hub at Doha International Airport. Qatar Airways has become one of the fastest growing carriers in the world. The airline, headquartered in Doha, has over 20,000 employees. Read More


This article has 18 comments

  1. Bk Khor Reply

    I both a flight to Amsterdam and need some info. Unfortunately I tried calling 21186100 & 21186174 the phone was ring but no one pick up my call.

    Wonder what is the use of Qatar Airways “Customer Careline” is for when no one manning incoming calls?

    I tried in the morning after 9AM and again at 12 noon. Very disappointed.

  2. B Ong Reply

    I too have been trying to contact your KL office by phone for 2 days and there is no answer. You have 2 numbers listed and I have called both and holding for as long as 20 mins each time.

  3. Nazrul Reply

    I was trying to call customer care but unfortunately there is no answer for it.
    Hope qatar aitways will be notice this problem as soon as possible.

  4. Mary Reynolds Reply

    I have been trying for 3 days now to contact your office in Kl on tel 0321186100, nobody is answering. Very frustrating as I need to change my departure date and also want to upgrade. Can someone please contact me urgently.

  5. wan Reply

    I would like to change my meal plan to “no specific meal’ and have tried calling your customer care- Malaysian number many times for many days but unfortunately there is no answer. I think you should change your number or delete it completely from your page because it is useless. I am very disappointed with your service.

  6. yasmin Reply

    Have been calling all morning and afternoon yet nobody is picking up my calls. what is the point of a customer care line when you dont even care to pick up your customer calls.

  7. Charles Reply

    Please how much is one way ticket Qatar flight from Kuala Lumpur Malaysia to Lagos Nigeria?

  8. Wani James Ramadan Reply

    I traveled from Entebbe to Kuala Lumpur on the 03rd/6/2012, on arrival in Doha to my dismay the flight became full then i missed my actual flight QR624/04 at 1:20Am so i had to wait till 8Am in order to travel to KLIA using QR 622.Therefore i write to claim for my compensation as stated according to Qatar looking forward to hear from you.

  9. markus Reply

    My mother is here in kl to visit me from Sweden. She left to Malaysia 16nov and today she was to fly to Bali, but at the counter they refused to let her fly due to her passport expires 14maj, meaning she has less than six months left of her passport. Now my question is, why did not the counter in stockholm inform my 68 yr old mother that her passport is useless to use? Now this has ruined her trip of her lifetime. Thanks,
    disappointed son…

  10. ungku ainon Reply

    i have booking confirmation on my reward ticket and has requested to email my eticket but until today have not received the eticket. my travel date is on 27 nov 2011. I tried calling Qatar office in Kuala Lumpur many times but failed to get any reply as per one of the emails above. Please advice how can i get my e ticket.

  11. Ong Reply

    I have purchased a Economy restricted ticket ( during 25% disc promotion) fm Kuala Lumpur to Stockholm. I would like to change the travelling date.
    Pls advise what is the charges.

    • CCC - Sam Reply

      please see the terms written on the ticket…it contains details of charges for reschedule or cancellation..

  12. Jokar Reply

    I have already decided to buy a ticket from your airline.I should mention that I am going to buy a round trip ticket from KL to Shiraz( Iran).Last night when I was visiting your website, I realized that the transit times are more than 10 hours. That is why I am sending you this message to ask you, there are any hotels included the ticket or not(I mean inside the Doha airport) as I cant go outside the airport and also I have to stay there more than 10 hours. Kindly enlighten me what I should do

  13. Chan EG Reply

    On Oct 2010,I have booked an air ticket for my son to Zurich for ice skating competition on 22 Dec 2010. Unfortunately he was admitted to hospital. I have called your Malaysia office and cancelled the booking. I was told that the ticket is open and we can reschedule our time. Last month, I have tried to call your Malaysia Tel:03-21186100 office many time, but failed. The phone system either put me on hold until the line terminated or gave me message that the system facing technical difficulties. I am so lucky once somebody pickup the call and told me to call 03-21186071. Still am finding no help.

    • CCC - Sam Reply

      try reaching the Qatar Airways support in should hear from them – Phone: 866-728-2748

  14. Patricia Goh Pauli Reply

    We travelled back from Munich to Kuala Lumpur on14June/0208GMT.On arrival at KLIA,We were told one bag was still in Doha.went to file a report at the baggage department,told to go to 4th floor.went to 4th floor, nobody in.Flight arrived at 8.50am, we were still waiting for someone to appear till 11.30 when we decided to go back.called lost baggage dept and was told the next day bag would arrive. waited whole day,no phone call or bag.bag arrived at 2am on thursday 16thJune.My bag was slightly damaged,chocolate powder in tin burst,cherries from Paris damaged,shampoo spilled, staining my new white blouse …… I am so frustrated because I cannot get through Qatar Airways,technical difficulties on 0321186100 and called 87766250/51, nobody is answering the phone. kindly enlighten me what kind of service is this?
    Thank you .I can be reached at *****

    • CCC - Sam Reply

      sad it happened, I suggest you visit the Qatar Airways website and place a complaint through the feedback form available on should be able to hear from them soon..

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