Pizza Hut Malaysia Contact: Find below customer service details of Pizza Hut restaurant in Malaysia, including phone and address. You can reach the below contact for Pizza Hut locations, online order, take-out, discounts/deals or home delivery in Malaysia.

Order Home Delivery (Malaysia)
Phone: 1-300-88-2525
Call the above number to order Pizza Hut’s pizzas or pastas in Malaysia

Pizza Hut Head Office (Malaysia)
Pizza Hut Restaurants Sdn Bhd
Level 20, Wisma KFC,
No. 17, Jalan Sultan Ismail,
50250 Kuala Lumpur, Malaysia.

Phone: 603 2026 3388
Fax: 603 2026 8333

Order Pizza Online
To order Pizza Hut pizza online click here. You can have it delivered to your address or even pick your order at nearest store.

Pizza Hut Locations (Malaysia)
To locate a Pizza Hut nearest to your street click here.

About Pizza Hut
Pizza Hut was founded by brothers Dan and Frank Carney in the year 1958. Pizza Hut is today the world’s largest pizza restaurant company. Currently, Pizza Hut has over 7,500 restaurants in the US and over 5,600 restaurants in 97 countries.

Pizza Hut menu of pizzas, pastas and appetisers in Malaysia  include seafood marinara (spaghetti), primavera penne, aromatic thai spaghetti, seafood lasagna pasta, meatball bolognese, creamy carbonara, spicy arrabbiata, prawn olio, super supreme pizza, thai food pizza, hawaiian supreme, island supreme, chicken supreme pizza, garlic bread, cheese-baked meatballs, garden fresh salad, smoked deli wings, spicy wings, honey bbq wings and tempura king prawns. Read More

This article has 12 comments

  1. Jey Reply

    I ordered via phone to pick up at Bandar Kinrara, Pizza Hut.
    It was supposed to be ready by 530pm. I made my call at 505pm.
    I arrived and my order was still not ready!!!!! What’s the use of ordering via phone???!!! It’s like I might as well order at the shop instead of on the phone!!!??? Waste money to call!!!! Why does it take 10mins for the main branch to send a WhatsApp pic to the manager in Bandar kinrara on the order made!!!? I haf to wait another 15min ++ for my order!!!! It’s 546pm and my order has still not arrived
    The manager was very helpful but it still doesn’t help with me waiting here.

    I wonder if my complaint will be paid attention to or just ignored??!! Pls improve ur services or you will loose customers!!

  2. Nubli Reply

    We are now in Pizza Hut near Ampang Point. Die to some mysterious cock up, nobody seemed to remember our order. After half an hour, when we queried about it, we had to wait for another ten minutes to get the answer.
    Apparently, the staff had two answer for the delay:
    1) From the one who took the order: he said the order is still in the oven
    2) From the manager: Her staff forgot to key in the order so it may take another 20 minutes to be ready

    We’ve been waiting for nearly an hour now and all that we received so far was a bowl of mushroom soup. They even forgot our drinks!!!

    So.. what now? No compensation or anything?
    Well.. what do you expect.. it’s Pizza Hut (this is Domino’s)

  3. Aslinah Velayit Reply

    Good Evening,

    I have had a very bad experience dining at Kluang Town, Johor Pizza Hut Outlet. It is the Ramadhan month and I brought my family to break fast at the Pizza Hut, however I did not have a reservation but the lady at the door who was receiving the customers was extremely rude in denying us. I do understand that after a whole day of fasting and working, she muct be tired but it is definitely not the way to greet potential customers.

    Secondly, the manager at Kluang Town Pizza Hut Outlet, Mr. Muhammad Adil was extremely rude when my father asked for a drink refill and he had the gall to tease and mock my father with the other waitresses. This kind of behaviour is extremely rude and uncalled for. If this is the way your employees are behaving, I will definitely would like to extend my complaint to the Malaysia Board of Consumers. He could very nicely answer and deny my father’s request for a refill without having to mock and tease my father. But he has reflected very badly on your products image by being rude and extremely unprofessional.

    I would greatly appreciate your response and due action regarding this matter.
    Thank you.

  4. AV Reply

    I am very dissappointed when i went to Pizza Hut KSL,JB.
    I was there at 7.45pm wanted to make a take away order but the outlet was closed for business at that time. When i asked the staffs over there and the reply was ” open back at 8pm due to the employees are breaking fast!!”
    Is there any directions from the management for such act? The next door is KFC and opened as usual, seen customers’are in lines.
    Through my experience for 20 years working as F&B district/area manager, never encounter such act at all.
    To whom it may concern, you can either ignore or take actions over my feedback but i would like to stress that it will drive your customers away.
    Every year it’s the same,fasting and breaking fast, nothing new about it…
    Thank You..

  5. Kerry Reply

    Poor Service from Pizza Hut Tesco in Shah Alam
    I went to this Pizza Hut branch to have dinner and ordered two pizzas.
    Waited very Long almost 25minutes and ordered drinks which are almost finished.. When the two pizzas arrived my table the waitress said to me that these pizzas cannot be dine in as these are for take away.. I politely advised the branch manager there that in future if your staff taking order, please inform customer that take away pizzas cannot eat in the restaurant.
    Poor thing that the lady manager told me that she fully trust her staff that they have told every customers including me..This is my last visit to Pizza Hut as I feel as a regular Pizza Hut’s customer being pushed away for my advice to the said branch manager.
    When I made the payment the branch manager even show her sour face at me and no thank you at all..
    Wondering how can Pizza Hut such a big restaurant can employ such an impolite worker..
    Store ID: 3010143
    Cashier ID: PM

  6. Lim GEOK cheng Reply

    At about 2pm Saturday 21 November, a delivery van no BHN 7668 was delivering supplies to Pizza Hut at Taipan.. It was blocking a one way single lane road next to Pizza Hut. We waited a good 13 minutes for it to move but the driver ignored us. Your Pizza Hut staff , ignored the 3 cars that had turned into this road but were blocked by the delivery van. Requests for the van to move were mocked at. Your staff even had the cheek to challenge me to take photos with the comment ” biar dia ambil gambar”! Is this the global image Pizza Hut is sending out? Inconsiderate and rude staff? What say all of you out there?? What say the management? I shall be uploading images of the incident and rude staff involved!

  7. thiru Reply

    My name is Thiru. On 15.8.2015 @9.50pm. I went to pizza hut meru raya branch in front of mydin to buy a personal pizza, the counter girl refuse to take my order saying the pizza no stock. But only left regular and large pizza’s. What is happening nw? Or only this personal pizza is sold only to chinese and indian’s?? I need an explaination before i post in my facebook. My number is 0125186254

  8. Wani Reply

    Today i went to pizza hut outlet in prangin mall penang. I had a very bad experience. There’s only 2 staff and one is new and did not know how to take order and was very rude. After few minutes i saw there’s two malay employees who are doing nothing but just sitting down at other table and doing their paper work. We feel very disappointed with your service and need to wait long time to order or call someone to serve us.

  9. muzummil Reply

    I am currently in genting. Everyday they are closing the outlet at 11:00 pm whereas the official time is 12:00 am. Your staff regrets all the customers visiting after 11:00 pm. “We have a special cleaning task at 11:00 ” is their daily excuse. Please look into the matter as daily I have been regretted daily by ur staff. Of you need I can give you time mark pictures. The manager ran off afterwe asked the front desk guy to call him. Our time yesterday was 11:05 and today it was 11:15 pm.

  10. Farahdilla binti Zan Non Reply

    On 13th July 2012, I have visited Pizza Hut in Giant Bayan Baru and was surprised with very good service from staff name Nor Azami. he was attentive and very helpful. He explain every promotion and fulfilled all my request. after my disastrous visit to Pizza Hut Queensbay Mall i shy away from any outlet and only order via delivery service but i will definitely go to Pizza Hut Giant Bayan Baru now for their good service.

  11. Gordie Reply

    @ Aanchal buxani

    At Pizza Hut in Australia the staff are paid AUD$16.50 an hour. In Malaysian Ringghit that is RM48 per hour.The service is wonderful.

    What does the Pizza Hut pay its workers in Malaysia? I suspect about RM3-RM4 per hour. So before you go on about the terrible service, think about the terrible salaries these people get. The government seems reluctant to increase the minimum salary and you Malaysians all carry on and complain about too many foreign workers. Well these foreign workers and young kampung kids work hard for crap money doing all the work you Malaysian think youre too good to touch.
    And remember, if you want 5 star service then dont eat in a pizza joint.

  12. Aanchal buxani Reply

    Hi there,
    Today i went to the pizza hut outlet in tesco and the service given was really terrible. Firstly, when we were given a table to sit on, it wasnt cleaned and when calling the waitress twice or thrice there was no action taken. Secondly the garlic bread was given too cold. Mushroom soup wasnt made well aswell. Lastly when it comes to take away, we asked for the pizza to be taken away. The lady comes to us with a paper packet on the table for us to do ourselves. In any pizzahut around the world the pizza is usually taken away by the staff themselves and given in the box. Whwn we asked for the box, the staff said the boxes are over, and within a second she brought the box to our table meaning we had to pack it ourselves. Kindly look up onto these matters.

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