Contact MTNL – Mumbai: Find below customer care details of MTNL phone service provider in Mumbai, including phone, email and address. You can reach the below contact for queries on new connection, cancellation, telephone plans, broadband, 3G, or other questions on MTNL services in Mumbai. Besides contact details the page also offers information and links on MTNL services.
MTNL Mumbai Head Office
15th floor, Telephone House,
MTNL Road, Prabhadevi, Dadar (West),
Mumbai – 400 028
MTNL Customer Care (Mumbai)
> Landline: For landline related queries/complaints call 1500 or 22221500
> Internet: For internet related queries/complaints call 1504 or 1800228844 or 22221504
> Dolphin/Trump: For Dolphin or Trump service related queries call 1503 or 9869012345 or 22221503
> Garuda: For Garuda service related queries call 1502 or 22221502
> IPTV/VOIP: Dial 126555
> IN Services: 1800 22 1500
> MTNL Trustline: 23690015, 23690016, 23690077
If the customer care does not respond promptly, you can escalate the matter with senior authorities at MTNL in Mumbai.
Executive Director: 24371900/24308855
Chief General Manager: 24334455
GM South: 22025500
GM North: 24145556
GM Central: 23535500
GM East: 25146000
GM WesT: 26554242
firstname.lastname@example.org (for central areas)
email@example.com (dolphin bill help)
firstname.lastname@example.org (garuda bill help)
MTNL Mumbai Locations
To locate a MTNL office nearest at your address click here
Online Bill Payment
To view or pay your MTNL bills online click here. You can view Dolphin as well as Garuda bills in the customer portal here. You can also click here to view or pay your landline bills. You can pay your bills online using credit card or net banking facility. In addition, you can pay your bills at MTNL counters, drop boxes, bank collection centers, MTNL kiosks, ATMs and easy bill outlets.
> MTNL Mobile Services
Prepaid – MTNL prepaid plans include Youth Plan, Sakhi Plan, SIM 10, SIM 40, SIM 75 and SI 80. To recharge your prepaid just dial 400 and follow the IVR instructions.
Postpaid – MTNL postpaid plans include Pay Per Second, Dolphin 199, Budget G, Economy E, Super Saver, Unlimited Local, Life Time, One India, Roaming Freedom, CUG 200 and CUG 500.
Mobile Internet – You can now avail internet on your mobile with MTNL GPRS. You can also connect your PC using your mobile through USB Data Cable or Bluetooth.
Mobile Number Portability – You can shift to MTNL now through MNP. Call 1800221503 for details.
> MTNL 3G
You can now experience faster internet with MTNL 3G. You can enjoy a range of benefits that include Video Calling and Mobile TV.
> MTNL Landline Services
MTNL offers various landline plans starting from Rs 150 monthly charges to Rs 2000. You can subscribe for add on services such as call forwarding, reminder call, call alert, three party conference and more.
> Fixed Wireless Phone
The service is based on CDMA Technology and has no wire connection.
> MTNL Broadband
Triband is the broadband connection service of MTNL that assures minimum speed of 256 kbps. You can subscribe for services such as VPN, IPTV, video-on-demand, VoIP, video phone and more. Call 1500 to get a new Triband connection. Triband offers Freedom Plans, Unlimited Plan, Data-Usage Plans, Combo Plans (up to 4 Mbps speed), Prepaid Vouchers and more.
MTNL is the acronym for Mahangar Telephone Nigam Ltd. It was established in the year 1986. Managed and operated by the government of India, the telecommunications company initially began in 1882 as Bombay Telephone. MTNL was the first operator in India to launch 3G services. MTNL is today the largest broadband service provider in Delhi & Mumbai. The company employs some 45,000 people as of 2010. MTNL has over 8 million customers in the two metros – Delhi and Mumbai. MTNL has 2.65 million wireless users in Delhi and 2.85 million users in Mumbai. MTNL mobile users can get access to Top Up Coupons starting from as low as Rs 10 to Rs 550; Bonus Coupons with pay per second, sms packs, night pack and more; Recharge Coupons such as Trump Zabardast, Trump Power and Lifetime Voucher; and GPRS Coupons that has free data of 250 MB and 1 GB.