Mitsubishi service booking in the Philippines: Easy steps

MMPC, or Mitsubishi Motors Philippines Corporation, has been a powerhouse in the Philippine automotive landscape, being the second-largest seller of vehicles in the country. The company’s roots trace back to 1963, making it one of the longest-running automobile manufacturers in the country.

Mitsubishi’s diverse range of vehicles caters to a wide variety of car buyers, from fuel-efficient sedans like the Mirage and Mirage G4, which are perfect for city driving, to the L300 van, providing a capable choice for business or leisure trips and for those seeking adventure. Apart from the aforementioned options, prospective buyers also get a handful of selections for SUVs, pickup trucks, and compact mid-tier crossover vehicles.

In addition to bringing new vehicles to the masses, Mitsubishi Philippines is committed to continuous improvement through their innovation and sustainability measures, focusing not only on the company’s bottom line but also on the environmental side of things. With that being said, if you are looking to get your Mitsubishi vehicle serviced or repaired in the Philippines, then our in-depth guide can help you get the most out of the company’s after-sales services.

Know the Steps to Book Service Appointment

Mitsubishi allows its customers to instantly book service appointments online, either through its official ‘Mitsubishi Motors 360 Connect’ app or via its official booking website. However, there are a couple of advantages to booking through the app, such as having the ability to monitor the servicing or repair progress, know the cost of the overall service or repair, and even browse through your service or repair history.

To start the booking process, follow the recommended steps laid out below.

1. Begin your journey by first downloading the ‘Mitsubishi Motors 360 Connect’ app from either the Apple App Store or the Google Play Store on your smartphone. Alternatively, you can also visit the booking website (when using a web browser on your computer).
2. Once downloaded, launch the app and proceed to first sign in to your Mitsubishi account. If you do not have an account, then you can always register a new one using either your Facebook account or your email address.
3. After signing into your account, from the app’s home page, select ‘Book Now’ to book a service appointment.
4. In the next step, you will be required to select your preferred vehicle of choice, for which you want to book your service appointment.
5. Once you have selected your vehicle, choose the type of service booking you want. You will have the option to choose between preventive maintenance service, general repair, or body and paint repair. Any other additional services may also be listed as part of the booking.
6. After that, you need to select your booking date, time, and your preferred dealership of choice.
7. Finally, once you submit all the details, your service appointment will be booked successfully.
8. Additionally, you will receive confirmations via email and text message on your phone. Also, keep in mind that bookings can also be rescheduled or canceled, if so desired.

Other Ways to Book a Repair

Mitsubishi vehicle owners in the Philippines can also service or repair their automobiles by simply visiting a dealer-cum-workshop and taking advantage of the walk-in service without any prior appointment. To do that, follow the suggested steps laid out below.

1. First, you need to find an authorized Mitsubishi dealership near you via the official website.
2. On the landing page, you can enter your preferred zip code or location name to filter the results based on your requirements, or simply browse through all the dealership locations.
3. Once you have found your preferred dealership, click on it, and the website will reveal its address along with its operating hours. Proceed to note down the address and head over there with your Mitsubishi vehicle for a walk-in service.
4. At the dealership, submit your vehicle for service or repair, and ensure that you explain any problem(s) that you might be facing while driving. Additionally, complete any paperwork that you might be required to perform to obtain the service.

Finally, once your vehicle is serviced or repaired, proceed to pay the billed amount and collect your vehicle.

If you have any inquiries or want to submit any feedback or complaint, then you can immediately contact Mitsubishi Philippines customer support via phone at (02) 8-948-9999 (Manila) or (049) 530-9999 (Laguna).

Phone lines are open from Monday to Friday, between 7 AM and 3:30 PM.

Some Useful Information

Before you decide to book a periodic maintenance service for your Mitsubishi vehicle in the Philippines, it is essential that you learn the different kinds of operations that will be carried out inside your vehicle.

It all starts with checking the operation of all lights, such as headlamps, cabin lights, brake lamps, etc. After that, the operation of the power side mirrors, horn, windows, vehicle air conditioner, etc. will be checked. Additionally, when checking the air conditioner, its cooling performance will also be evaluated. And if required, filter changes will be carried out. Once done, the vehicle windscreen wiper condition and operation will be checked, along with the operation of the brake and clutch pedals.

The engine compartment will also be checked for battery health, radiators, engine coolant levels, timing belts, crank operation, fuel filters, etc. Finally, vehicle transmissions, brake fluids, oil filters, and other necessary checks will be carried out.