Contact for Indian Passport: Find below customer care details for Indian passport, including phone and address. You can reach the below contact for queries on new passport, status, renewal or delivery. Besides contact details the page also offers information and links on passport services.
Indian Passport Customer Care Contact
Phone: 1800-258-1800 (Toll-Free)
Email: [email protected] (the email should contain your name, dob, address, subject and description)
Ministry of Home Affairs
Ministry of Home Affairs, North Block,
Central Secretariat, New Delhi – 110 001
Phone: 23092011, 23092161
Fax: 23093750, 23092763
Passport Complaints/Suggestions
1) Ministry of External Affairs,
Room No. 8, 1st Floor,
Patiala House Annexe, New Delhi-110001
Tel: 91-11-23384519,23384497
Fax:23384461
Email: [email protected]
To lodge your complaint online click here
2) Shri Anurag Bhushan, IFS,
Regional Passport Officer
Trikoot – 3, HUDCO Building,
Bhikaji Cama Place, New Delhi.
Fax: 011-26165870/ 26161783
E-mail: [email protected]
Public Grievances
Tel: 91-11-23384519, 23384497
Fax:23384461
Email:[email protected]
Indian Passport.
Indian passport can be issued from more than 35 locations across India and 160 Indian missions abroad. The three types of Indian passport are: Regular Passport, Diplomatic Passport and Official Passport. The first is for ordinary travel while the second is for Indian diplomats and third for those representing the Indian government.
How to apply?
To apply for a passport, you have to obtain an application form and along with it submit proof of residence, date of birth, change of name, documents for ECNR, expired passport, passport size photographs etc. For guidelines on how to apply click here. For the fee, a fresh passport of 10 years validity will cost Rs 1000. For duplicate passport in case it is stolen or lost, it will cost Rs 2500. And for change of name or address, it will cost Rs 1000. You can submit your application form at the passport office (click here for addresses) or at Speed Post centers (click here for the nearest location). For more details or for the checklist items click here.
Download Passport Application Form
To download an Indian passport application form online click here. The guidelines for filling the form is provided in the passport information booklet provided with the form. You will have to produce your original documents at the time of submission of the form.
Passport Delivery Period
Generally it takes about six weeks for your passport to arrive. However you can apply for a new passport under the ‘Tatkaal Scheme’ in case of emergency.
Passport Status
You can now check your passport status online. You would need to select your city and enter your reference number for the same. Click here to check your passport status right now.
Apply Passport Online
To apply for a passport online click here
Respected sir/madam,
I have applied my passport on 17-09-2011.My File Reference Number : JPR-W022288-11 The police verification had been completed on 15.10.2011.But until now I have not received my passport.From last 3 months on status report showing “File Referance Number(JPR-W022288-11) is either worng or information not avalable”. When it will be delivered pls guide me.
I have applied passport for my son dated 28/02/2011 File no. MASA00683411. Police verification is completed. In spite of repeated follow up Passport is yet to be received. I am able to reach Chennai passport office through telephone. Passport is required urgently Please help.
I have applied and Submitted Document for New Passport on 8th November
2011.
Till date the status on the passport website says police report has not
been received.
Till Now No Police Verification is Done from Police Station As it
Already 45 Days Up.
Request you to please look into my case.
I have received my passport, When I checked I found there is a spelling mistake in my Address on front page as shown below.
In place of ‘P’, ‘R’ printed.
Village: APPIREDDYPALLI(Correct)
Village: APRIREDDYPALLI(In Correct)
But It is there with correct address in back page of passport.
How can I change this and how much time it will take for the correction.
Or can I leave it like that only..? Will it be any problem..?
Please help me on this as it is very urgent.
I applied for renewal of my passport on 22 Nov 2011 to make change in address and add spouse name. I applied at PSK Gurgaon. Granting Officer at the PSK told me that he can not issue my passport and I should visit RPO Delhi. When I asked him for the reasons, he did not give any. When I asked him when I should visit RPO, he said after a week when my file from Gurgaon has reached Delhi. meanwhile within 3-4 days my poice verification was done. I went to RPO after about 2 weeks and PRO told me that my file has not reached there and hence he can not help me. When I asked him when I should visit him next he said try after 10 days. My current status on http://www.passportindia.gov.in is:
Police has completed verification process on 15/12/2011. Your passport will be dispatched after ‘Clear’ Police Verification Report is received at Regional Passport Office. You would receive an email/sms once the passport is dispatched.
Do I really need to visit RPO? When I ahd asked assistant of PRO what could be problem in my passport, he said that there is a PAC (prior approval …) needed in my file as my old passport has been issued by Indian embassy abroad. He also said there are chances that someone else has also applied earlier with same credentials as mine and thus there are duplicates coming. I am all confused. Calling Passport Seva kendra people does not help much as they give standard answer to visit RPO. Visiting RPO so often is not comfortable. My old passport had valid visas for few countries and now I cant go to those countries for my work as that passport was cnacelled during the process of applying for new passport. Please advise next course of action.
Respected sir/madam,
I have applied for my passport on 30th of June 2011 and police verification is also completed on July but still have not got my passport and also not able to check the status of my application.
File number : BN2061307145411.
Respected sir/madam,
i am very much confused in one matter, please suggest me .
my problem is, i joined recently in a public sector company, they have not completed the police verification till now. so they are not in a position to give IDENTITY CERTIFICATE, which is mentioned as mandatory for psu employees
to apply for the passport. How to proceed in this situation, please suggest me as soon as possible.i need the passport very urgently, thinking of applying in TATKAL scheme. Can i apply without the IDENTITY Certificate?? please suggest me.
Hi,
could you please let me know,why no one is picking call at BHOPAL passport office.what is the correct number of enquiry.it seems that passport offices are harassing people to come to the office so that they can ask for the money.not a single passport is dispatched at time unless until it is through agents.
please send me the correct phone number.
I applied passport on 25/05/2011 at kurnool with application No: 401323/2011 and police verification was done on 01/06/2011
When I’m checking the status it shows: “It is to regret that due to unavoidable circumstances the despatch of Passport has been delayed and will now be despatched in a week’s time”
When will I receive my passport?
dear Sir/ Madam,
I lost my passport and now iam applying for a reissue of passport, i have some doubts in Annexure L
2. State whether you travelled on the lost/ damaged passport, if so state flight number and date and port of entry into India
is this question asking whether i have travelled on my lost passport before losing or is it asking whether i have lost my passport while travelling or is it asking whether i have travelled with a damaged passport.
kindly let me know right answer so that i can write the same in the anexure L
Thanks
sunil
please call the customer helpline
two things i would like to ask:-
1) Firstly my status is that ““Passport application has been granted and Police Verification Report has been submitted. You would receive an email/sms once the passport is dispatched” which means all done but its been sometime that my passport is not delievered.
2)I am plannin to go out of town for 2 weeks in such scenario, if somebody is not found on home..will they give to other flatmates or where does it go?
Its urgent..please advise.
Dear Sir
I had applied for my daughters passport in Sep 2011 but till date I am not aware about the actual status.
Will be highly thankful, if You can let me know the facts.
This is regarding the delay of my passport ref file no. DLH-A062018-11. It has been over 70 days and I am yet to recieve my passport. The status ‘Police Report is clear. Application is under process.’ has been showing for the past 5 weeks. I went to meet the PRO as well and was told that it will be dispatched in a week. It has been more than a week and still no update. I need my passport urgently.
I need my passport at the earliet for a work related trip
Hi,
I had submitted my passport application form 3.5 months back and its still not dispatched, neither can i see the status of my application online. Enquiry has been done including the Police enquiry. My application is under Passport office, Bareilly.
Respected sir/mam,
My police verification is over two months back,but now also online status showing that “File Reference Number (VSP-Z402745-11) is either wrong or Information NOT available”
What I have to do please give me suggestion..
The status of my passport application changed from “Passport application has been granted and Police Verification Report has been submitted. You would receive an email/sms once the passport is dispatched.” to
“Police has completed verification process on 28/11/2011. Your passport will be dispatched after ‘Clear’ Police Verification Report is received at Regional Passport Office. You would receive an email/sms once the passport is dispatched.”
Can you please help me understand what it means ??
Hello Ankur, i am also going through the same question. What happened in your case? When i enquired the Call centre, they said i have to check with the commissioner’s office because it would have gone back for re-verification. I visited the local police station today, they didn’t get the form back for verifying again. I will be going to the commissioner’s office tomorrow. if you can tell me your experience, it would help me to be prepared for what to expect next.
Hi ankur
do u have any update on this? i have also got the same status. Visiting the commissioners office did it help?
Regards
Guneet
hi,
I have submitted for reissue of passport on 23/11/2011 at mumbai.I tried to see status online and it says”File info wrong or not available”.Now,im pretty sure the file ref no,im entering is correct and accurate as per the receipt.Can you please let me know why its not showing any info and what should i do.
Also,is it possible to convert the normal application to Tatkal (at this stage).kindly let me know.
Thanks & Regards.
Sir ,
I applied for passport on july 11 2011.The current status shows that it should be delivered at my place by 5 dec 2011 but till date I have no information for that.plz help me and guide me in regards to it.
Thank you.
just three days have passed..wait for atleast a week..
hi i had applied passport 8 months back but the status is showing like “It is to regret that due to unavoidable circumstances the dispatch of Passport has been delayed and will now be dispatched in a week’s time”,what i have to do with this?do i need to visit the regional passport again or what?
i had applied passport in general on 10.06.2011.still now i didnt get the police enquiry.so please issue passport immediately sir.how much time can it take to receive my passport.
my police verification was completed on 15 Oct 2011 but when I checked my status online on pune passport office site,its showing “Police Report is incomplete and the case is being examined”..pls help me
Sir I want to change my signature in passport. Nothing else have to be changed. So i wanted to know will there be a police verification again after the procedure of changing the signature in RPO. Also how many days will it take approximately for passport to be dispatched.
hi i had applied passport 3 months back but the status is showing like passport application under review what i have to do with this?do i need to visit the regional passport again or what?
you dont have to do anything..its just a status message..
hi Deepthi,
Have u got the passport after the status as “Under Review”.
I am also having the same status, what needs to be done as i need my passport urgently.
Contact me at 9899366797
Regards,
Rajiv
Hi Rajiv,
What happened to your passport? Did you do anything? How long did it take? I am seeing the same status for my son’s passport.
Thanks,
Suresh
Hi,
I applied for normal reissue on November 21st 2011 and got a post police verification in the acknowledgement. The current status is:
“Passport application has been granted and Police Verification Report has been submitted. You would receive an email/sms once the passport is dispatched.”
Does it mean that police verification has taken place? There was no verification done at the reference address of my neighbors which I had given in the application. How to find out if Police Verification has been done or not? Please advice.
the status already says..its done
did you get the passport, if so when did you get it? I have the same status and wanted to know how long will it take?
my police verification was completed on 13 july 2011 but when I checked my status online on lucknow passport office site,its showing “Police Report is incomplete and the case is being examined”
i have lost my passport and i have not used it at all and i also dont know my passport no. or application no..what do i do????? please assist me on that..and i want the passport very urgently
Please visit nearest passport office
My original passport has been stolen and i need a duplicate passport.
I have all the documents required to apply for duplicate passport the only document i dont have is the photocopy of my lost Passport (but i have the passport number).
When i went to Bhopal passport office to submit my application i went to the Passport Officer (a madam who is very rude) to verify my documents everything was perfect but at last she asked for photocopy of my lost passport …i tried to convince her that i dont have a copy…but she is not ready to help..
Hi Rohit,
She is always rude any one and every onthy thing i can suggest is to to put a mail to Grivience redressal cell and they will forward the case to the concerned person.. You cant convince her.. I am sorry to blame some govt official in a public forum but she deserve even more than that. Out of my experience i am telling.
I applied my passport under tatkaal quota on 22 November 2011 at PSK (Outer Ring Road, Bangalore), but since my previous passport was issued when i was a minor, officials told me to go for Pre Police Verification and said that once the Pre Police Verification is done thay will process my application under tatkaal and i will receive the passport within 3-5 working days since I have applied under tatkaal.
The police verification has happened at both my current as well as Permanent address and as per them they have send the file to commisioner office today (30 Nov. 2011).
Now, can u let me know how long should it take for the report to reach RPO, Bangalore from commisioner office and what can i do on my end to make the process faster ?
Police verification on post issuance of passport:
I have applied for reissue of passport(normal scheme) because of slight water damaged and in a month time i got my passport too. I have left the country and i am on 2 yrs contract. Now after a month they have send a police verification in my home. My neighbours whose name has mentioned have given a clear statement and they have signed on the statement. Will this be a negative verification since i was not there at the time of verification. How to resolve this issue.
How much time can it take to receive the passport when status is showing police verification report for your passport application is under review at regional passport office.after police verification report is found clear,passport will be dispatched.you would receive an sms/email