Contact for Indian Passport: Find below customer care details for Indian passport, including phone and address. You can reach the below contact for queries on new passport, status, renewal or delivery. Besides contact details the page also offers information and links on passport services.
Indian Passport Customer Care Contact
Phone: 1800-258-1800 (Toll-Free)
Email: [email protected] (the email should contain your name, dob, address, subject and description)
Ministry of Home Affairs
Ministry of Home Affairs, North Block,
Central Secretariat, New Delhi – 110 001
Phone: 23092011, 23092161
Fax: 23093750, 23092763
Passport Complaints/Suggestions
1) Ministry of External Affairs,
Room No. 8, 1st Floor,
Patiala House Annexe, New Delhi-110001
Tel: 91-11-23384519,23384497
Fax:23384461
Email: [email protected]
To lodge your complaint online click here
2) Shri Anurag Bhushan, IFS,
Regional Passport Officer
Trikoot – 3, HUDCO Building,
Bhikaji Cama Place, New Delhi.
Fax: 011-26165870/ 26161783
E-mail: [email protected]
Public Grievances
Tel: 91-11-23384519, 23384497
Fax:23384461
Email:[email protected]
Indian Passport.
Indian passport can be issued from more than 35 locations across India and 160 Indian missions abroad. The three types of Indian passport are: Regular Passport, Diplomatic Passport and Official Passport. The first is for ordinary travel while the second is for Indian diplomats and third for those representing the Indian government.
How to apply?
To apply for a passport, you have to obtain an application form and along with it submit proof of residence, date of birth, change of name, documents for ECNR, expired passport, passport size photographs etc. For guidelines on how to apply click here. For the fee, a fresh passport of 10 years validity will cost Rs 1000. For duplicate passport in case it is stolen or lost, it will cost Rs 2500. And for change of name or address, it will cost Rs 1000. You can submit your application form at the passport office (click here for addresses) or at Speed Post centers (click here for the nearest location). For more details or for the checklist items click here.
Download Passport Application Form
To download an Indian passport application form online click here. The guidelines for filling the form is provided in the passport information booklet provided with the form. You will have to produce your original documents at the time of submission of the form.
Passport Delivery Period
Generally it takes about six weeks for your passport to arrive. However you can apply for a new passport under the ‘Tatkaal Scheme’ in case of emergency.
Passport Status
You can now check your passport status online. You would need to select your city and enter your reference number for the same. Click here to check your passport status right now.
Apply Passport Online
To apply for a passport online click here
respected sir my mother’s passport has not yet come..i had applied for a passport on 10-01-2011 file no hyda 00212311
To check the status of your passport click here
Has the police verification completed? If not then you should contact the nearest police station asap..
Respected sir/madam
I had received my passport on 10-06-2011.THe photo in my passport is not clear( I feel that there is some problem while scaning), what is the procedure to change the photo and how many days it will take to change.Should I give the same photo which i submitted with the application form. Will my passport number change after changing the photo?.
From
dehradun uttrakhand
Sir,i have applied my passport on first week of feb 2011,but until now i have not received my passport. from last 2 months on status report showing it will be delivered within a week.pls guide me.
has the police verification completed? is the address in proper area?
Dear Madam/Sir,
I got my passport issued but it has name of Wife and my Birth Place misspelt.
Is it Ok to continue with this passport or I should try get reissued – in the later case what is the procedure. I got this issued from Delhi.
Thanks in advance.
Rgds,
Himansu, you must get it reissued to avoid problems in future. I suggest you to have a talk at the information counter in passport office. They would tell you what documents you need to submit.
Dear Sir,
I applied for new passport but i can’t remember my file no: how to known my file no?
since you have lost or misplaced it..there is no way you can get the file #….you will need to visit the local passport office and request for one..
Respected sir/madam,
I have applied my passport on 23-03-2011.My File Reference Number : CAL-W502812-11 The police verification had been completed on 18.05.2011.But until now I have not received my passport.From last 2 months on status report showing “Police Report has not been received”.When it will be delivered pls guide me.
alright, take a day off and visit the nearest police station…they will have a desk particularly for passport..you should be able to get more details there
Sir,
According to your suggestion I contacted them but they are saying they have sent it. Please let me know what to do now because already 100 days have passed.
Regards,
Mitra
I have applied for my passport on 21st of January 2011 and police verification is also completed and still have not got my passport and also not able to check the status of application.
Respected sir/madam,
I have applied my passport on 28.02.2011.My File Reference Number : H004510 But until now I have not received my passport From last 3 months.My passport had been return from my address .I have sumitted a application of passport office on date 27.06.2011 for resent the passport ,When it will be delivered pls guide me.
has the police verification completed?
Hi,
From last 1 year I have been working in a company in state other than my native.
where can i apply for passport. what are all documents required.
you need address proof of the state you are working in..so I suggest to get the passport done from your home state..it would less complicate things..
Respected sir/madam,
sir i have only an address proof of ration card If i submit mool niwas praman patra (it is in Hindi)can i submit it and tell me about File Reference Number from where it is taken
pls guide me.
Yes that should be enough. Does it have your name and address in it? You should first obtain an application form (download one from the website), and then submit your photo, documents along with the fee at the passport office. Following that you will get your reference number!
I had applied for my 7 months old child passport but his birth certicate was issued at my in laws address which is in the same territory Delhi…Is this a problem..
1. Me and my wife is carrying a passport at my home address.. and i applied for my child passport on tatkaal scheme. so in this case is Police Verification cumpulsory for child passport ?
Please suggest
It should not be a problem mate..the police verification mainly matters for the adults or the guardians of the child. In case you face problem I suggest you to escalate it with senior authorities at the Delhi Passport office..
In my daguther’s passport the column for sex shows she is MALE. In application form she had written female, but still the error has occured. What is the procedure for correction?
ok you will need to fill the form again with the correct details..there might not be any long procedures..but if you go to the passport office..there is a room specially for this..you have to submit the form and letter there..I suggest you visit the passport office once and get more info..
I had applied for my passport renewal on 26.04.2011 at PSK, Bangalore under Normal Quota.
My police verification took 45 days and till date I haven’t recv the passport.
Although I checked at Police Commissioners office in Bangalore and they have already sent the report and it has been receveid at RPO, Banglaore.
The passport website status suggests : “Police Verification Report has been submitted and your application is under processing. You would receive an email/sms once the passport is dispatched ” from past 3 weeks now.
I filed an RTI more than a month back but I haven’t got any reponse from passport office.
Where as my wife and mother applied for passport renewal on 26th June 2011 under Normal Quota and they both got the passport within 15 days of time.
Is it one of a case that I have not received the passport and neither a reply for RTI although my police verification report was clear still I’m waiting endlessly for the passport to come.
Can anyone suggest what more can be done other than wait and watch…
Anil, nothing can be done..thousands have similar complaints..our passport system needs an overhaul…if you dont get passport in next 2 weeks..you can approach the nodal zone officer.
@Sam – No reply to RTI…is that satisfactory?
what state are you located mate?
Respected sir/madam,
I have applied my passport on 19-01-2011.My File Reference Number : ***….. The police verification has been completed on the month of May..But until now I have not received my passport.From last february to till date the status report of my passport shows “Police Report is Incomplete. Case is being examined”.When it will be delivered pls guide me… Or can i apply again with the same file number in Tatkal basis….???….
if you want it faster..then tatkal is the best..there is no delay and the process is quick..however for tatkal you need to show why you need it urgent..
Respected sir/madam,
My Reference no is : *****. I have applied for my passport on last 14th of June.
when i check status from online, that shows “Police Report has not been received” since from 2 weeks.
So, is there any possible way to speed up the process since i have to travel to abroad very soon for my personal purpose.
or, give me rough time that as when i ll get my passport.
Sidhiq, two weeks is nothing. There are people here who did not get passport even after 2 months. I can tell you, you can get your passport in next 2 weeks..if you wanted it early..you should have applied under Tatkal.
Sir,
I had applied for the passport at PATNA & FILE NO is A05610711.Now my passport status is “Police Report is incomplete and the case is being examined”. My police verification was already complete. Now I don’t uderstand what I should do, please give me some suggestion.
thank you
suman kumar
dear suman…you would get your passport in 3 weeks after police verification
Respected sir/madam,
I have applied for a passport on 14/July/2011 at Bhopal but they haven’t send file to sp office for police verification , actually it’s a lost case, i hd lost my passport last year, so can you plz tell me how much time it will take to send file to sp office for police verification it’s almost 2 weeks past or tell me what should i do..?
2 weeks is nothing..it takes more than 4 weeks
Respected Sir/Madam,
We have applied for passport on last week of June.Police verification has been completed 7 days back. But now status has been updated as “Police Report is clear and the passport is expected to be despatched by 09-09-2011. Subject to all documents being in order”. How much time will it actually take for us to get the passport.
Is there any helpline to get more details about it.
Thanks.
usually takes about 2 weeks
Thanks for the quick reply. So is there any way to follow up or contact passport office to inquire about it.
Hi ,
I had applied for the passport 2 months ago and my police verification was complete a month ago.I didn’t get my passport yet and the status says ” police verification not received” for the past 4 weeks. I contacted both the commissioner of police office for the police verification part and they say it has been sent a month ago. And passport office status tells it is not yet received. What is the next step i had to take. Should I run back and forth again between Passport office and Police station.
Awaiting your speedy reply.
Thanks
Gopalakrishnan
this happens so many times..please wait for another 2 weeks..if you still dont hear..then place an official complaint
if i apply in normal quota and within the process time i want to go foreign in that case can i apply for tatkaal quota with same refrence no.?
thanx
yes u can..but procedures are very difficult..i would not suggest you to do this..
Sir,
I applied my passport in the month of May, 2011. But I have lost my file No. Then how can i check the status of my passport. Please help me. I shall be highly thankful to you.
please visit the nearest passport office for the same..
I HAVE APPLIED FOR PASSPORT ON16/06/11 AND MY POLICE VERIFICATION IS DONE ON21/06/11. WHEN I CHECKED ON LINE ON 30/06/11, IT WAS SHOWING THAT POLICE VERIFICATION IS CLEARED AND YOUR APPLICATION IS UNDER PROCESS. AFTER 50 DAYS OF SUBMITTING THE APPLICATION, I DID NOT GET MY PASSPORT. PLEASE LET ME KNOW THE REASON.
please visit the nearby passport office asap…probably there is some reason why it has been delayed..
Hi,
I applid for new passport. My passport file no is N007339.But when i am checking the status of passport, its showing Police verification not found. All formilites are over for police verification from my side and police side. please update me. what is the issue
when did you submit the application?
i have applied my passport on first week of march 2011,but until now i have not received my passport. from last 2 months on status report showing it will be delivered within a week.pls guide me.
I need passport urgently
my name is jwala singh, dob- 17/05/1983, address- A-19- BLOCK -A BEGUM VIHAR BEGUM PUR, DELHI -110086 and my file number is -Z070126. I HAVE APPLIED FOR PASSPORT ON16/06/11 AND MY POLICE VERIFICATION IS DONE ON21/06/11. WHEN I CHECKED ON LINE ON 30/06/11, IT WAS SHOWING THAT POLICE VERIFICATION IS CLEARED AND YOUR APPLICATION IS UNERPROCES. AFTER 50 DAYS OF SUBMITING THE APPLICATION, I DID NOT GET MY PASSPORT. PLEASE LET ME NOW THE REASON, WHY THERE IS DELAY IN PASSPORT PREPARATION.
THANK U
JWALA SINGH
PH- 9212832781
Hi , I Applied for passport last year December from Hyd office and after 3 months the status got changed and requested for Marriage certificate. I submitted the Marriage documents in June and still the status says Documents pending for submission . How can I know the exact status.
Thanks
please visit the passport office..
I had applied for a passport in may from pune. Till 8th aug the status showed police report is clear, it is likely to be despatched by 2nd aug. Now suddenly, it says ‘ meet the asst superindent with photographs, current address proof n date of birth’. Pls advice. Also how much time do i get to submit it since i am currently out of town.
why dont u take the docs and meet the assist superindent? that could get a speedy process
Thx 4 the response. Could u pls advice if needs to be submitted immediately since i am out of town at the moment. Is there a specific time limit since no date has been mentioned.
I had applied for passport on 24 may 2011.After near 2 months My status has been changed and showing that “police report is incomplete and case is being examined.”.So now what should I do for further Process to getting my passport .
please visit the passport office..that is how you could get things sorted out..
I applied for my passport on 10-01-2011. The status for my passport file is that Police verification is pending. As far as I know, police is likely to visit the mentioned address on the form. But till date, the same did not happen. What do i do, plz help..!!!!
usually the police verification takes place in the third or fourth week from the date of submission..
But the police never visited my address for verification. What should I do now??
Hello,
I am Pratima. I work in IT industry. My passport was posted to my permanent address in the month of April. But I was not present at that time because of my official work. It was not possible to visit my hometown because of these official work. Anybody please guide me what procedure should I follow to revoke my passport again? Thanks in advance.
go to the nearest post office and enquire..
Dear Sir,
I have applied for new passport to me and for my son but till date we have not received police verification and the status is showing last three months onwards that police report has not been received..and within weeks the passport will be dispatched..
Please let me know what to do.
when did you apply for the passport? usually it takes about 2 months time..if lucky may be even 3 weeks…
My Sister Telsy Thomas had applied for new passport on dated 16th March 2011 and in Passport status report it has to be dispatched on 11th Aug’2011 from there end but till date she has not received her passport.
wait till this month end..if you still dont receive..visit the nearest passport office..
Police verification completed 2 weeks back & yesterday i went to the nearest passport office & they told me that your file has already been sent to main passport office bhopal on 18/08/2011. But in the passport status it shows that “Police verification has not been recieved”..Can u plz tell me what should I do?
this usually happens..the status of many passport is updated late..yours might be one of such..if you dont receive the passport in another one week…visit the nearest passport office..
sir,
I made a DD from “Indian Overseas Bank”, but in online passport registeration there is option for “overseas bank of india” and “other”…..which one should i select……is overseas bank of india and indian overseas bank same…….
yes its one
i’ m a male minor of age 17.i got my passport 1 month back but in sex coloumn its printed female instead of male. What is procedure to correct it..what documents will it need and how much time wil it take to get my passport reissued?
you might have to fill a form for the correction..visit the passport office..
Hi,
I’ve Applied for a passport on 14 july 2011, today when i saw the application status it’s mentioned that “It is to regret that due to unavoidable circumstances the despatch of Passport has been delayed and will now be despatched in a week’s time” what does it mean and what kind of unavoidable circumstances they are talking about. plz help me regarding this, i’m very thankful to you.
they have just asked for a week’s time..its nothing :) better to wait…you will surely get
Hi
Actually i got an offer letter from Australia so i need to send my passport copy within a week to the company, otherwise they will reject my offer letter. plz tell me what should i do to get my passport soon is there any way to collect passport from passport office…
nope there is no way you can collect it at passport office..you have to wait..if you had known early about this you could have applied under Tatkal..you get it pretty soon…you could write to the Australian company and tell them your passport is still to be despatched while other formalities can be fulfilled..
This is the status for my passport application on the website.
“Passport application has been granted and Police Verification Report has been submitted. You would receive an email/sms once the passport is dispatched.”
Does this mean that the passport renewal process is in the last stage? Of if not, would you be able to let me know the stages to follow?
Kind regards,
Rohit
it means your report has been received and your police verification complete..you just have to wait to check the status of when you will get the passport..
So that would mean, it’s in the printing and lamination stage.
Thanks for your help.
Kind regards,
Rohit
HI Rohit,
after how many day of this status
This is the status for my passport application on the website.
“Passport application has been granted and Police Verification Report has been submitted. You would receive an email/sms once the passport is dispatched.”
you got your passort ?
How long I need to wait ?
after how many day of this status did u get ur passport? I also have the same status now
Still waiting for my passport. I have not received any reply from [email protected]
I don’t know why they are delaying dispatch of my passport. According to first status, they are going to dispatch it by 27 of july 2011. Its almost 2 months since then. Please help me out if this. i need passport urgently. Else direct me what should i do.
i think its taken long time..firstly try reaching the nearest police station and check if the police report is complete..secondly visit the passport office and talk to the help desk..
Police report is submitted to passport office 2 months ago. This delay was from passport office.
I applied for my passport on 30-Mar-2011.
Both of the police inquiries were complete in April. Today nearly 5 months passed and I’ve not received my passport yet. Online status says that police report was not submitted. Can you plz suggest me what should I do…
visit the passport office and place a complaint
Hi, I visited the passport office last month and was told that two pp forms were required and verfication will happen in Nagaland since its my birth place. I did tell the APO that none of my family lives there any longer. It’s almost 2 weeks now and the online status remains the same. Is that a standard procedure since none of my sisters were asked for this verification when they applied for their passport although their birth place is also Nagaland. Also please. Advice further course of action. I have already supplied the pp details for neighbours out there.
Dear Sir/Maam,
I applied for a new passport on dt. 08/04/11 and since i am a govt. servant my police verification was waived off …now since a long time my status is showing as “Police verification has been waived and application is underway” while my wife is in private job and her passport has come 3 months back.
hehe thats interesting..why dont you visit the office and see whether it has been dispatched and is lying at the post office/courier?
Hi, is it possible to get the passport from passport office itself?
no
Hi, I was applied for the fresh passport in other state-city, and now i am in another state-city. The status showing “Passport dispatched to you has been returned undelivered on 20-05-2011”. In this scenario what i have to do get my passport.
Hi,
I’ve Applied for a passport on 14 july 2011,& they received thr police report on 18th last month, for last 2 weeks in the application status it’s mentioned that “It is to regret that due to unavoidable circumstances the despatch of Passport has been delayed and will now be despatched in a week’s time” now wht should i do now..? plz help me regarding this, i’m very thankful to you.
Hi, I have applied for TATKAL passport on 05 Sep 2011 in Hyderabad ROP and in the wensite status on 12th Sep 11 it says Passport was ready but still i didnt get my passport and i need to go for UK visa, kindly assist to whom i need to contact
I have applied my passport at 01-08-2011. iam staying in chennai. my passport verification was done in my home and chennai at 01-09-2011 itself. Currently my application status is showing ” Police Report is incomplete and the case is being examined “. What does it mean? Any problem in my application?
well sometimes after police verification still it takes a week or two to update the status on the website..so just ignore that..you should be getting it soon..
Dear Sir,
I am writing this letter in regards to wrong name printed on my father’s passport. His S.S.C document has the right name only.
Also his passport expired, I would like to know what is the procedure to correct this.
Can the passport renewal and rectifying name can be done at the same time?
Thank you in advance.
yes you could do that..during renewal you can give the right name..that should solve
I have applied for passport on 23/08/2011 in normal, is it possible to get police verification done soon, as i am going out of state for job in a week’s time.. if there is any way please let me know what is it
I have applied for PCC on 15th Septmeber 2011 and still havent recieved any update. I had checked with my local police station and they havent recieved it till yet. Its been 13 days and no reponse even on the Website. it states that they have forwarded my documents for PCC but no use. My File no: xx. I was told you could get it in 8 -15 days and till now my PCC has not reached my local police till now.
it doesnt take just 10 -15 days..thats rare cases..it sometimes takes more than a month. you got to wait longer..
Respected Sir,
The application for fresh passport wih subject reference number (PNE-xx)for my wife was submitted on 03 Jun 2011 at Pune Passport office, Senapati Bapat Marg.
The police verification took place on 17th July 2011 only. For more than last two weeks the status online shows – “It is to regret that due to unavoidable circumstances the despatch of Passport has been delayed and will now be despatched in a week’s time”.
Can you please tell, what course of action I should take. Now it is 4 months and I need the passport urgently.
visit the passport office and talk to customer desk there..
Dear Sir/Madam,
I have submitted my Passport Application on 19th July. The police verification took place on 4th August and hence the status of my application was updated accordingly. I have been allotted the Passport Number too a month back. However, its been around 15 days that the status is showing ” Passport dispatch is underway”. I have not got no e-mail or any other information on the same. Kindly do let me know how to proceed for this case.
Regards,
Varun
enquire with the local post office..if there is a package on your name..else visit the office and place a complaint..
I applied for passport in January 2011 . I had police inquiry on 7th MARCH 2011 ( most probably) . I made some huge mistakes like i could not xerox my application form nor do i have the receipt of post office submission. Actually i did not know that i would be able to track application status consequently. I misplaced the post-office receipt. Till date i have not received my passport , so, sir it would be very grateful to you if you could provide details about how to know my application status.
you got to visit the passport office and ask them to provide you with your application number.