Contact Honda 2 Wheelers: Find below customer care details of Honda bikes/scooters in India, including phone and address. You can reach the below contact for queries on Honda two wheeler products, prices, warranties, service centers, showroom locations or other questions. Besides contact details, the page also offers information and links on Honda two wheeler products and services.

Honda Head Office (two wheelers)
Honda Motorcycle & Scooter India Pvt. Ltd
Plot No. 1, Sector 3, IMT Manesar,
Gurgaon, Haryana – 122050
Phone: 0124 – 2290911-19
Fax: 0124 – 2290891/ 90

Regional Offices
Below given are phone numbers of Honda two wheeler offices across the country. You can reach these numbers for queries on new models, prices, warranties or service center locations.

Bangalore Office (for south regions)
Phone: 22282419 / 22384090

Pune Office (for west regions)
Phone: 020-27240026 – 28

Kolkata Office (for east regions)
Phone: 033 – 24565747, 44013200

Lucknow, UP Office (for north/central regions)
Phone: 0522-6783500

Honda Dealers/Stores
Looking to purchase a new Honda two wheeler? Simple, locate a Honda dealer store nearest to your street here.

Honda Service Centers
Want to service your Honda bike? Locate a service center nearest to your street here. You can visit a Honda service center to repair or replace parts of your Honda two wheeler. You can find Honda service centers in all major cities including Bangalore, Chennai, Mumbai, Hyderabad, Goa, Bhubaneshwar, Ahmedabad, Kolkata, Amritsar, Pune, Bihar, Trivandrum, Guwahati, Jammu and Srinagar.

About Honda 2 Wheelers
honda-bikes-imageHonda Motorcycle & Scooter India Pvt. Ltd was established in the year 1999. The company is fully owned and managed by Honda Motor Company, Japan. Honda has two manufacturing plants for two wheelers – one at Manesar, Gurgaon and other at Tapukara Industrial Area of Rajasthan. Honda’s cutting-edge technology has powered its bikes (such as Activa and Unicorn) to great success. Honda’s Combi Break System enables 2-wheeler’s to brake during emergencies and its HondaMatic Transmission is world’s first fully automatic transmission system. In addition, Honda has cutting-edge Fuel Injection System and Idle Stop System (reduces fuel consumption). The company plans to export one lakh motorcycles and scooters this year.r.

Honda was recognised as ‘Most Reliable Brand’ by Auto India Best Brand Survey Awards 2011. It’s CB Twister model was the most awarded motorcycle of the year 2011. Also, its CB Unicorn Dazzler won the NDTV Car & Bike Awards 2011 for motorcycle upto 160CC and Zigwheels Awards for sports motorcycle upto 180 CC. Honda two wheeler products include Dio, Activa, Aviator, CB Twister, CB Shine, CBF Stunner, CB Unicorn, CB Unicorn Dazzler, CBF Stunner PGM-FI, CBR 250R, CB1000R, CBR1000RR and VFR1200F. Visit the website for updated models.

This article has 135 comments

  1. Yuvaraj Patil Reply

    I had purchased a Honda Activa 125 from Sterling Honda, Chinchwad, Pune on 6th Jan 2016. At the time of delivery we noticed the defect in meter assembly ( meter cover gap ). The showroom personnel told that they will replace it but due to unavailability, bring it at first service. Since then we are chasing them by personal visits, calls to show room, calls to service manager (Parvez). Every time they asked for xerox of a piece of paper where he wrote to change this part. Its six months and now also Mr. Parvez is saying to call / bring activa after 3/4 days. We had made many calls/visits/photocopies, again and again we are following up but pathetic service from the dealer. Please look into. Vehicle No: MH14 FK 0650. I will be registering complaint with consumer forum if not resolved.

  2. shailendra Reply

    I have purchased Honda CB Shine bike on date 07/03/2016, . After 28 days it ran upto 803 km and was given to first service. During service period the clutch plate was found dead & they are not replacing it and demanding charge of 1000/- rs. As per customer booklet page no -83 & 84 replacement free charge is given.This matter was already discussed at 5:00 pm on date 15/04/2016 (CRM) with Mr. Shailendra Kulchuri but he could not give a satisfactory answer

    Honda CB Shine Model No(CBF125F)
    Registration No:MP20NB0225
    Frame No:ME4JC651BGT202385
    Engine No:JC65ET0300210

  3. mahesh Reply

    I have booked for new bike (CB SHINE)in the month of Jan 6th 2016. The purpose of booking in the new year is to get the bike model of 2016. The delivery of the vehicle got delayed almost a week, its fine. But on the day of delivery it was frustrated to see the bike model is 2015 and I have seen almost all kinds of Honda vehicles using CEAT or MRF tyres, its pissed off to see TVS tyres which is a local brand and there were couple of complaints raised but still poor response. Couple of days back I suggested a neighbor to purchase the Honda vehicle, when he approached a dealer it was shocking to hear, the dealer is providing 2016 model vehicle with the cost I purchased and 2015 an Rs.2000 less than 2016. What is Honda pvt ltd going to do on my issue. I am frustrated to see the TVS tyres for my bike and even in RC book it is mentioned as 2015 model, so what is the purpose of buying the vehicle in new year 2016.

  4. M.Venkateswari Reply

    Smt M.Venkateswari, booked Activa Honda on 01-08-2013 at Pratul automobiles (P) ltd #6-3-899/1 Rajbhavan Road, Somajiguda, Hyderabad 500082 Andhra Pradesh. At the time of booking the sales Executive Manger one Mr.Sanjeev informed that the vehicle will be delivered within 2 months but given expected date as 90 days. On 27-09-2013 in the morning when I called the office the said
    Sanjeev informed me that the vehicle booked in my name is released two tree days back and delivered to other parties alleging that I failed to respond to his call. When I questioned him about the call details he started talking rudely and stated that no vehicle is released in my name further he challenged me that vehicle will not be given till to more months and asked me to do whatever I can. In this regard request your goodself to furnish the details of the release of my booking of my vehicle of th CI/4199 dated 01-08-2013 and do needful. Such rude, arrogant and irresponsible beheviour towards the customers by the dealers and their staff shall deteriorate the reputation of your esteemed organisation if you fail to act too fast and take appropriate action. Kindly remember a customer need not wait,beg and under go the humiliation in this fast growing competitive world. If this continues people like me will shift to other brand. Hence this complaint

  5. devendra tiwari Reply

    I booked a honda Dio on 14th April from Pratul Honda Kondapur,Hyderabad.Initially they said that I’ll get my vehicle within 15 days.But whenever I tried to reach them they say wait for one more week , I m yet to get any confirm date ,atleast they should tell me the ETA for same, so that I can plan accordingly.Please give any solution else I need to go with other choice of vehicle.

  6. Dr.Prabhu Reply

    I have purchased Honda Activa on Dec 15, 2012 from Pratul Honda Somajiguda (A.P). On the first servicing of My Honda Active I mentioned them there is a small jerk at the speed of 40, they didn’t rectify the problem.At the time of delivery i mentioned them regarding the performance but there was no response. Today morning i gave my Honda Activa for second servicing, I mentioned the In charge person very clearly that the Engine performance is not good at the speed of 40 i said them twice my problem and i mentioned that its there since first servicing. But at the time of delivery of my Honda Activa the problem wasnt rectified. Sir this is really a matter of concern the Honda dealers Pratul Honda Somajiguda service are playing with customers. Imagine of riding on a new vehicle having weird sound at the speed of 40 and your service people say nothing will happen with that sound.

    Sir I am doctor and also in an responsible position, and is not possible for me to move to dealer every now and then, as the dealer place is at distance , hence these problems have really been problematic for me.I have video records of everything that happened at Pratul Honda Service Station at Somajiguda. If you want i can give you the copy of the video. I request Honda Motors to please select your dealers carefully, else market is full of competition and others will make benefit out of it. Be genuine in service.

  7. Munish sharma Reply

    I had bought the Honda stunner, it is a good bike, but the dealer is not providing accessories, for which i am not statisfied
    Munish sharma

  8. Pradip Reply

    Unfortunately, I bought one Honda Aviator (Drum) Scooter (Registration No. WB 14 L 0801, Chassis No. ME4JF213DC8296646, ENGINE NO. JF21E9333246) in the name of my wife on 11TH May’ 2012, from your Authorized dealer, namely ‘M/s. Aradhana Honda’ at Vivek Vihar (Phase III, Commercial Complex), 493 C/A, G. T. Road (S), Howrah – 2, but from the very date of purchase, the vehicle is creating a lot of problems, most of which were not resolved / rectified by the service centre of your authorized dealer till date. Initially after a couple of weeks of purchasing the vehicle, I felt some friction steps at the time of rotating the handle bar in either side & the same was reported to your service personals at the time & they have simply tightened the adjustment nut of the handle bar which only prevented the free movement of the same & I had to rectify the fault by replacing the broken Ball Racer assembly by outside experts. After a couple of months the dry clutch assembly started malfunctioning i.e. at the time of throttling the vehicle to initiate the pick – up / inertia I felt highly slippery transmission which caused heavy jerks & the same was reported to your service technicians but as usually nothing was done and again I had to rectify the fault by simple cleaning the dusts from your Clutch assembly by outside experts.

    Again after a couple of months (approximately after 4 months of purchase) the Rear Shock Absorber became stiffened like a Solid Rod & the same was reported to your service technician but, I got a ridiculous answer that, ‘there is no warranty in your faulty rear shock absorber except bringing the same in broken condition’, i.e. I think which only can be provided by happening / occurring a serious accident and I am the last person to go through such accident only to get such warranty. I am also suggested to buy a new one for replacement & having no alternative I agreed with their approach / suggestion but unfortunately again I was informed that there was no stock of Rear Shock Absorber before a long period from that time & they couldn’t provide any assurance of any stipulated time frame to get that spare, though my Mobile No. was taken by them and till date I received no call from them. So, I visited almost all spare dealers in my district & Kolkata (Including your authorized spare stockiest ‘Auto Craft’ at Indian Mirror Street) but got no such spare from anywhere, except hearing a lot of complaints about the quality / service of your products / spares. Finally after few weeks I got one Shock absorber (HONDA original) from a spare stockiest and replaced the defective one by the new one though the new one started malfunctioning after one & half months and again I started visiting the spare stockiest (including your authorized dealer & authorized spare stockiest) to get another one but failed & finally replaced with a Third Party (Escorts) products which is somehow functioning but not at all matching / synchronizing with the front one i.e. causing wobbling at the time of driving the vehicle. Experts are saying that either the rear suspension / swing system is congenitally defective or misaligned which causes repeated defect in rear shock absorber within a short period, or your spare quality is worst in trade.

    In this situation and with continuously suffering from lot of trouble ( presently the initial pick-up of the vehicle is rapidly reduced and additional irritating sound is being heard from your exhaust system with the increment of speed ) all the well wishers (who initially restricted me to buy Honda Product due to the poor quality & worst possible after sales service / spares availability as experienced by them ) are suggesting me to lodge complaint before District Consumer Forum but I think it is fair to inform you first.

    Even in this condition I cannot blame the technicians of M/s. Aradhana Honda as you have not provided adequate training to them and not at all supplying the spares as needed for your worst quality Street Line product and also the service area is not at all appropriate as there is not enough space to at least keep the vehicles under service side by side.

  9. Prashant Kumar Ranjan Reply

    Bought a Honda CBR 150R and Since last 1 month waiting for the part to be changed which is in warranty period but company believes in only one strategy and that is sleeping all that way. Stll their reply is same as it was i month back how poor.

  10. G MAGESH Reply

    I have purchased Dream Yuga from M/s.SVM Honda from Chennai on Nov 2012.

    The service provided by M/s.SVM isn’t satisfactory to me. After service i notice that oil is getting leaked on the engine head and they told oil seal may be worn out, after replacing the seal hardly 100 KM i have driven and again it stated leaking.I was totally unhappy and also not interested in going back to M/s.SVM,so i drove the vehicle in same condition.However again I called them to get the oil leak repaired. They replaced oil seal again. Same thing has repeated. What a service. I am feeling disgusted.

  11. Hitesh Shah Reply

    I have already purchased Honda Activa from Innovative Honda last month ,but Still RTO Number is pending.At the time of purchase we have demanded any 3 digits no on which you gave your consent.After purchase they have declined my request and are asking to pay 1000 rs extra to rto. So kindly provide me any 3 digits no without any extra payment.And also after paying entire amount in cash i am not getting proper response& service which will further damage your brand reputation.

  12. anish soni Reply

    Please pay your kind attention as problem has already marked to [email protected] , but still i have no response from anywhere. Last mail marked on 04.03.2013 before that 2 mail marked on 22.11.2012 and 24.02.2013. I am really unsatisfied with honda.
    I had purchased CB Unicorn (Reg. no RJ33 SC 7949) on 26th July 2012. From the 1st day there was a problem when i was starting the bike in morning but that was minor and at the time of 1st servicing i had told at service center of Eternal Honda in Bhavnagar (Gujarat). But problem was not resolved.
    At the time of 2nd servicing once again i had mentioned the same problem to service center person, after servicing once again i asked that the problem is resolved or not, the person reply its resolved but when i checked it, problem was as usual, then i had told him to see it once again, then he reduced the mileage and told still i have to use choke to start the bike.

  13. SNKannan Reply

    I have a honda shine bike with registration number TN07 BD 5716. I gave my bike for service in JSP honda Annanagar West Extension branch.
    I mentioned clearly, my bike has engine off problem while riding. But they simply increase fuel injection level. Still I have this problem. Another technician told me this problem comes cuz of fuel injection nozzle. If I change the nozzle device, it wont happen they said. I am riding this bike for 3 years. Last 2 years am facing this problem. I am tired of running around. Your service technicians are so inefficient.

  14. Mandeep Reply

    I have purchased new model activa in the month of January. I met an accident in the month of february and I have given the vehicle at 21 honda (dealer) Saki Vihar road for repair and insurance claim. They have completed the insurance claim but are not able to complete the repair process till they get new battery bracket. As per what they are saying, the item is not available locally as the new battery bracket is different from the old one. They have also placed order for the same with HONDA PUNE but still they are waiting for the same. My vehicle is lying at their place since last 21 days…Request you to solve the issue asap. I am failing to understand that how can we launch a product without back up of it spare parts ???

  15. diwakar Reply

    This is for your information that I have a scooter of your esteemed company Aviator (DL7S AC 7522). I sent it for service on 12th February 2013, in your service station – Rajindra Honda, Dilshad Garden. But since that day I haven’t received my scooter back and they are saying that it will take further 10 days to come back as its one part is not available. Its really a kind of harassment as I need my vehicle for day to day work.

  16. p.pandiarajan Reply

    I own a Honda unicorn (CJC 8346943). Register Number TN59 AW2439.

    I have bought the vehicle from Lakshmi Honda in Madurai on 22.10.2012. I have now encountered with the following complaints.
    1)Self stater not working .
    2) Poor quality paint. Some parts are rusting and paint is falling off.

  17. Harikrishnan Reply

    I have a Honda cb Unicorn bought in Kottayam District, Kerala. On 31/12/2012, after a service in PURACKAL HONDA SERVICE CENTRE, Pala, Kottayam district ( Invoice number – 12IWO7835), its Speedo Meter stopped working. The next day I informed this to the same Service Centre and they offered a free service. On 9/01/2013 I brought my bike there. I had to make a payment of Rs. 181, even though I couldn’t find out any cable breakage due to the rust as told by them.

    On the way back to my home I realized that the Indicator and Head light system is damaged, which was perfect until it was handed over to the Service Centre. I rushed back there but It was closed. I had to arrange a torch light to ride alone 18 kilometres then. Next day, I tried very much in phone to get the service manager, but the phone numbers in the Invoice and bill were not working. The time of usage of my bike is from 5.00 am to 8.00 pm. I had to arrange a taxi since 2 days due to the headlight failure of the bike.

    I can’t approach the Service Centre in week days. Such poor services and service centre employees is a curse to Honda, a highly established company.

    • Harikrishnan Reply

      This problem is resolved by the Service Centre. I withdraw this complaint. Thank you all…!

  18. Sahil Reply

    This is to inform you that i brought my CBR150 from Regency Honda,Rehari Jammu(J&K) on 07/08/2012. I want to inform you that i am not satisfied with this bike . It offers no pickup, no average etc, and i took my bike more than 20 times to regency honda for check up but they cant resolve the issue.

  19. Sumit Mukherjee Reply

    Invoice no: 30824
    Customer id: CZ18719
    Model: CB TWISTER
    Payment type: Booking (Booking No.: BO75593)

    With reference to the above credentials I would like to bring to your notice, the manner of apathy in which your dealer and the head office have been handling the aforementioned booking. Staff at Sterling Honda assured me a maximum of 4 weeks waiting period for receiving the vehicle. After the intervening period, with no sign of communication from Sterling Honda in sight, in spite of the entire billing amount being debited from my bank account, I decided to follow up on my booking. After numerous evasive and rhetoric replies of ‘looking into the matter’ and ‘will take a few more days’ by a certain responsible staff (irresponsible?) Mr. Amit, we threatened to complain to the HO.

    Further coercive follow-ups finally led him to reveal the actual reason, a reason that has shocked and bemused me in the same breath. According to this gentleman, the booking order had been forwarded to the concerned production and delivery division ; there had been no reply from this department ( since the date of booking, which by simple maths makes it 30 days till the date of writing). Worse, what may seem as a well deserved break or another proof of indifference towards its duties (depending on which side of the sales counter one is), Mr. Amit informed me that your office was on holiday owing to Christmas till the 1st of January 2013, further adding to my woes.

    I now find myself disillusioned with your entire sales service support and reconciled to the fact that the dealers will not be able to help. However, this has made me more determined to seek other avenues to answer my questions, the very reason why you are reading this. While I do realise that the model in question is a very sought after one in India which may lead to delivery delays, but there should be some concrete timeframe given to its customers as to when the delivery should be expected (even if that is for a few months!), failing of which would mean the total incapacity of your delivery team to predict and meet delivery schedules.

    To make explicit something that you would find in the tone of the letter, such kind of service is neither expected nor satisfactory from an organisation that derives pride from the fact that it delivers quality service in both its products and customer relationships.

  20. Praveen Kumar Reply

    I have experienced pathetic customer service for my Honda Stunner bike from the authorized service center Kondapur. Every time I give it for service the things i mention are never fixed. I however get a call from Service center about other things to be changed and what they feel is faulty. They take fuel from the vehicle and call me to get fuel before taking bike from service center as my bike doesn’t have fuel left.

    I’m trying hard to change my ‘Indicators’ for last 6 months. Every time I’ve been told it is out of stock. Instead of the service center helping me, they ask me to call Somajiguda Hyderabad service center and enquire.


    This is to bring to your attention a vehicle booking done with EVM MOTORS NEERAMANKARA JN KAIMANAM P.O TRIVANDRUM on 25/02/2012 vide booking No D051023 for a white Aviator and its non delivery till this date and indecent behavior from your dealer representative while enquiring with them on non delivery . At the time of booking I was asked to wait for 3 months to give delivery but after 3 months they asked me to pay full amount and wait till one month for delivery and I clearly told them I am not willing to wait and requested them to call me as and when they are in a position to give me bill and vehicle on making payment. To this they did not give me a reply and I kept contacting them every month and they kept on repeating this same matter, even today also I was asked to make payment and wait, as I questioned them the concerned executive retaliated and misbehaved with me in a rude manner. I am bringing this matter to your attention to get justice. I am also a business man dealing with many big multinational companies like Sony Mobile Reckitt Benckiser etc as their authorized stockiest.
    I hope you will seriously consider this complaint of mine and see to it that this is never repeated with another customer like me.

  22. L.Gopinath Reply

    Dear M/S Honda

    This is to inform you that your company is losing its reputation among the customers by establishing poor service delivery centers. People are losing credibility on one of the service center functioning in chennai named JSP HONDA, perambur, Chennai. Without knowing the appropriate problem in servicing the bikes they are changing the parts and costing for it. This embarrasses me a lot, because even after paying the money the problems are not rectified and delivery of the bike is getting delayed. This shows the incapability of the servicing person and the service manager who handles the issues of the bike. I am completely unsatisfied with the service of JSP HONDA. Its time for the M/S HONDA to take necessary action against these types of service centers.

  23. Sanjay Singh Reply

    Seems like Honda has lost its mind after parting from Hero group…they are giving away bad product and supporting it with 3rd grade service…

    I own a black honda unicorn and its been 2 yrs i am facing problems related to my bike and the service they offer….within 2 yrs my fuel tank is rusted and the average problem is never solved..

    The staff at Pilot honda Mulund is very uncoperative…they MISGUIDE customers…and give WRONG ESTIMATE BILLS..

    1. BAD PRODUCT (Fuel tank got rusted within 2 yrs even after following all the advice)
    2. BAD SERVICE ( Staff at the Pilot honda , Mulund give unnecessary advice which adds to the total bill)
    3. MISGUIDING THE CUSTOMER (staff give wrong suggestions ex: Decarbonising for Average improvement)
    4. WRONG BILLING ESTIMATE ( give 1500rp estimates but the bill goes upto 1900)

    All the above mentioned problems are personally suffered by me in the last 2 yrs..

    Sanjay Singh

  24. Ejaz Anwar Reply

    I have a red colour unicorn purchased 5 years back in Pune, some how its viser (headlight fits in) got broken and i couldn’t get it till now, I trusted in genuine parts for honda and i have searched and asked repeatedly in 6 showrooms and authorized parts dealers in the course of 2 months for it however none of your dealers are taking any interest in assisting me. They all have the same excuse that they have ordered it but has not yet come and they are expecting it in next 10 days infact one has gone to an extent of telling me that because I have red colour I wont get it anywhere. I have given them the option of taking the money in advance and order it for me exclusively however they are refusing that.
    I am unable to ride my bike because of that Rs. 800 accessories.
    If honda doesnt have its genuine parts available them i am sure customer will never buy any limited edition bikes or bikes other then black colour.
    Now I seriously regret my decision of choosing honda over bajaj (pulsur)

    • Karamban Joy Reply

      I had booked a Honda ACTIVA on 11th Nov from MY WINGS PVT LTD KOTHRUDE PUNE.They phoned me for delivery on 13th.
      The treatment given to me while taking delivery was atrocious. On demanding to show that all accessory was fitted . The reply was to tell me to GET LOST.

      On demanding proper treatment from the Service representative. I and my son was beaten up by the service representative Mr.Sagar and his team. On informing the branch Manager ,he was not at all apologetic of this incident,it seems it is a day to day incident for him.
      He has agreed to refund my money ( even though I still has to receive my money).
      I have registered a Police complaint against Mr.Sagar and MY WINGS in Kothrude Police station.
      I have the greatest regard for HONDA brand. I still use the STREET motorcycle which I had purchased in 1997 with out any problem.
      I would appreciate a reply from HONDA customer service .

  25. Ajay Choupane Reply

    I Mr.Ajay Lakshmikant Choupane,a proud owner of a Honda Activa, has been treated very roughly by the Sales Manager Mr.Bhagat at your showroom Sai Point Honda, Yavatmal. When I went to buy a new activa I was surprised to notice that the very authorised dealer compels every customer to buy the extra 3 years warrenty which is basically optional as per your website. When I tried to bring it to the notice of the sales manager I was treated roughly by him and he asked me if I cannot buy the extra warrenty better I don’t buy the bike. And also the dealer compels the customers to buy the helmet at the time of buying the bike. Also many other optional things are told to be as compulsory. I maintain a good will about Honda Company. So I think You will look into it as soon as possible.
    Hoping about a quick action.

  26. Neeraj Chawla Reply

    I have purchased a CB UNICORN DAZZLER (P-S white colour) from RACE HONDA Radhepuri on 1st June 2012 vide invoice no. 12AS01146. Along with the bike I had also purchased some accessories out of which one was the saree guard and then the seat cover. After 3-4 days I had noticed that the saree guard that was fixed on my bike by the dealer at the time of purchase was broken. I had immediately informed to sales executive who in turn had assured for  the necessary action and had called me to the showroom. 

    I had reached the showroom on 20th June for replacement of the defective saree guard. After having a word with the concerned sales executive and the manager of the showroom, they clearly refused to replace the defective saree guard and said that “it is your fault and you should have checked it before taking the bike from here and there nothing that we could do in this regard”.

    2nd accessory-seat cover. 
    The seat cover that I had purchased from the showroom started tearing of from the front corners which completely shows the lowest level of products given to me at very inflated prices. This shows that people at Race Honda does not care for their customers and in one way or other tries to cheat consumers by giving them low quality products and services. 

    With this I want to raise my voice against the malpractices done by Race Honda and I hope appropriate action is taken against my complaint. 

  27. M R PANIGRAHI Reply

    I have purchased a HONDA DREAM YUGA this week. I found that there is a gap of one inch between the rear end of the seat with respect to rear light Assy.. I feel dust/rain water may go inside and give problem to other parts and also odd looking. Further the opening of seat is also tedious & time taking. The similar case is also in other new bikes checked from my dealer ‘s showroom. It will be better if it can be like your SHINE model with locking facility. Otherwise the bike is very good. If my problem will be solved I will be very happy and have more confidence on HONDA. Thanks

  28. Biju Sivaraman Reply

    (Posting in this forum due to no response from Honda Customer Care)

    Dear Sir / Madam,

    Sub: Misselling of CBR 250R
    Ref: Frame No: ME4MC42 3GB8001621
    Engine No: MC42E 0005071
    Regn No: KL 11 AM 3453

    I purchased a Honda CBR 250 R from KTC HONDA CALICUT on 16th May 2012(Bill date on 10th May 2012). I am sending this mail because; I STRONGLY BELIEVE THAT KTC HONDA HAVE CHEATED ME IN THE SALE. They have sold me a YEAR OLD BIKE without my consent.

    I am very passionate about HONDA brand. I was driving an Accord in UK until 2005 and was using a Honda, City until 2010 in India. I was riding Yamaha R15 between Nov 2009 and May 2012 and sold it after seeing the advertisements of CBR 250R.

    This purchase made after seeing an advertisement of KTC Honda at Bye pass Road near ABT Maruti, Calicut. I have spoken with the sales manager and he directed me to a Sales executive. I have opted for Red Colour and got a quote from KTC. I had paid an advance of Rs. 38000 by cash and transferred the balance amount via fund transfer.

    After taking the delivery of the bike I had a doubt about the QUALITY of the bike which they delivered to me. There were plenty of scratches, pressure marks, rusted parts and damages in the bike.

    I noticed the following after taking the delivery and have informed the same to Sales manager, Service Manager and Showroom In charge. Let me describe the faults which I have noticed:

    1. Damaged paint marks on the Handle due to repair, misalignment or may be due to mishandling.

    2. Damage Mark on the end of the left hand side handle and clutch liver, due to fall of bike.

    3. Damaged paint coating on the engine cover, both touched with paint and bare one.

    4. So many rusted parts in the bike, including nuts and bolts, silencer, braking system, part of wheel assembly, silencer muffler etc.

    5. Stretched threads in the seat.

    6. Right Hand side Mirror is misaligned and the visibility is poor.

    7. Tear and wear mark on the clutch lever.

    After seeing all these things I had a doubt about the Model of the bike. I asked to the sales manger about it and he was not able to explain it properly. Then I have found a coupon along with the Warranty booklet and it says that the month of manufacturing is July 2011 and the coupon was of a black Bike ( Even in my invoice it was mentioned as Black, but the original colour is Red)

    However …

    After purchasing this bike, I am feeling bad about the Brand. Is this the way to sell a Premium Product?? You have to remember that, I can buy a NANO Car for this money.

    In the advertisement, they have mentioned a Premium Helmet and Extended Warranty. The truth is that I got a very cheap local helmet and even the Extended Warranty wasn’t provided to me.

    The major issue is that, how a dealer can sell an old product without the knowledge of the customer??? How they can sell a year old CBR 250R to me without any information. I was very much particular about the condition of the bike and of course as a matter of fact any one would do. I never expected that this 5th Month of 2012, they will be selling a July 2011 model bike to me. Who will be paying full amount for a year old bike, whether it’s in Yard or Factory???? After noticing this I had contacted the Sales manager and raised the issue. He was telling me that, they will be selling all the bikes which was made in 2011 and customers will not be bothered about it. Then I had shown him a warranty card of another bike (Shine) lying on his table, which is 2012 model and he didn’t have any words to explain. I am terribly upset by the dealer’s action and losing my hopes on my passionate brand HONDA.

    Best Regards,

  29. ritesh sharma Reply

    I am a loyal customer of Honda from last 5 years. Today i am very shocked after your staff’s misbehavior in pathankot. Punjab (bhalai motors)… So irresponsible!! They behaved with me like I was in some police station. I will never purchase a product from your company!

  30. bijo mathew joy Reply

    I am BIJO MATHEW JOY, sending this mail for the purpose of informing you about the bad services rendered by your showroom to their customers. On 17 th April 2012 I brought a new unicorn (invoice no-11IN08402, booking no-BO53253, frame no- ME4KC09CBC8221632) from your Kayamkulam outlet. But on next day I came to know that my new bike has a problem with its handle bar.. ie it is not fit to ride. Then I informed this matter to my nearby shymas outlet at Thattarambalam and they replied that ”it is a manufacturing defect,and that there is a missing of rubber bush on the handle, we will fix it on Ist service” . But after my vehicle’s first service they didn’t take any initiative on this matter.. So I am not satisfied with your services.. and the service executives are not so much concerned.

  31. S.GURUPRASAD Reply

    I have purchased Honda CB Twister bike about 7 months back from dealer M/s. Heritage Honda,Mysore. Since beginning the Gear shifter has a problem and gears are not engaging properly. Lodged a complaint more than 5 times & 3rd service is also over. But problem persists. I am really surprised Honda company bikes are of such bad quality??

  32. rakesh Reply

    Dear Sir
    Please mail me criteria for having dealership FOR echoda or utnoor or indravelli areas of/ Adilabad district areas in andhrapradesh for dealership of honda 2 wheelers,give me contact details and give me reply for my mail
    Thanks & Regards

  33. Ajay Babu Reply

    Recently we bought a brand new Unicorn at Ram Automobiles Bowenpally, Secunderabad. Invoice No-RM/933, Invoice Date-12/03/2012,
    Till now I have not got my Extra Warranty Book from your Dealership.

    Actually from the date of purchase we went for 4 times first time for Service Book, Second time for Pending Accessories (Crush Guard), and last 2 times for Registration.

  34. Alok kumar Reply

    Dear Sir,
    I would like to know criteria for having dealership & sub dealership from BIHAR in madhubani dist.

  35. Hari Krishnan Reply

    I purchased a Honda cb twister , unfortunately in an accident the dome of the bike is crashed but i couldnot get any spare parts till now, if there is any place where i can find it please help me, when i asked about the dealers in chennai i didnt even get any response iam really unhappy with the service provided by Honda

  36. favas Reply

    dear sir,
    I bought a honda CB Twister bike on 31/03/2012 in ktc Honda calicut. After two weeks and 500km use, contacted the ktc and asked services for repair..but no response..

  37. Poorna Reply

    Sir iam using honda cbr250r. The bike is very nice but iam facing problem in engine, I take it to the nearest showroom in Nellors but they have no spares. I am not happy with the service. Nobody is ready to rectify my problem.

  38. Manjunath Reply

    I bought a honda CB Twister bike on 06/04/2012 in City Honda st road Bangalore. After two days hand-lock is not unlocking & key is not inserting properly, I have contacted the Show room agent last 3 days, but no response.I should not have gone with Honda.

  39. Dr. Vinod Singla Reply

    Respected Sir,
    With due respect, I state that I had purchased Activa (Delux) on 23rd March, 2012 from your dealer, Sarvpriya Honda, Ludhiana (Ferozepur Road). Along with this I requested them to check the rear tyre break of the Aviator (Combi break) which was purchased from them on 3rd Feb, 2010 (having extended warranty of 3 years). The mechanic told me for the change of break wire but the wire (coil) was not available in the store at that time. They asked me to enquire after a week. I enquired about the availability of wire many times, but each time they made an excuse of its non-availability and now they asked me to enquire after 10th April, 2012.
    As I am a regular customer and had also purchased Activa in Feb, 2004. So I request you to do the needful as soon as possible.

  40. siddhant Reply

    I want to purchase honda stunner but the bike colour available is black,grey,red&yellow.. But i want to purchase honda stunner in white colour plz launched in white colour.

  41. s.saravanan Reply

    I regret to say that till now no response had come from your end (HONDA) and we are simply following up the matter. This kind of negligence we didn’t expect from HONDA and I am mentally as well as physically stressed on this issue.

    For every paid service they required minimum 3 days (72 hrs) for doing the service in authorized service center, if the customer does not allow to these terms, the vehicle will not come under warranty. I am really unsatisfied with the service provided by dealer.

  42. Rakesh Reply

    I booked one honda cb shine in Marikar, Trivandrum, Kerala on 04/01/2012. I paid some Rs 60,000 including registration fee in advance. Despite everything, there has been a constant delay in getting the registration documents. I have been running to the office time and again, but of no use. This is not good experience with Honda company.

  43. shivprasad Reply

    I have purchased honda aviator in January. Quality of my vehicle is very poor.

  44. Praneeth Reply

    Dear Sir / Madam,

    I have purchased a Honda Unicorn bike from AADI MOTORS PVT.LTD. Malakpet , Hyderabad on 10/3/2012 .Well i am very dissatisfied with the Pratul honda showroom @ Somajiguda, Hyderabad, what had happened on 20/3/2012 I drove my bike to office @ Somajiguda as usual , to my surprise when I was about to start from office , i found that the front Tyre is puncher-ed , nearby my office there is the Pratul honda showroom , I went there and asked the service center people to check what the problem is .To my surprise the service center manager asked me to check whether there is any nail stuck in the tyre and if it is , only then he will do some thing about it otherwise he shall not .

    I know he could not have done anything about the puncher , but just for courtesy he could have come and check what the problem is .

    Then i got the puncher done with a new tube and rushed to the Malakpet showroom where i purchased the bike from , the service center manager Hari over there helped me and said that he shall give me a replacement tube as the tube which was punchered was a defective one .

    Today I got the new tube and would like to thank the service center manager Hari who looked after my problem very well but at the same time I would like to ask u a question :

    “IS HONDA ONE OR NOT ?” and if it is not then the response which i got from the Pratul Honda showroom is fair and if HONDA is ONE then i would like to have a better service @ every HONDA showroom .



  45. hari kumar mb Reply

    On 22/10/2011 I have booked unicorn cb(Black).On 3rd week of february 2012 they instructed to remit full amount and told that vehicle will be delivered with in 15 days of remitting cash.On 29/02/2012 I’ve paid Rs 69,000/-(adv Rs 1000/-+Rs 69,000/-=Total Rs 70,000/-. Vehicle value Rs 69,886/-inclusive of all tax,insurance etc).On 2nd week of march 2012, twice I visited the show room.Both the days they told the vehicle load came , the vehicle would be supplied either on 10/03/2012 or 12/03/2012 after unloading and registration.But unfortunately they sold vehicle to somebody else.On 3rd week of march 2012 I again visted the show room and they told that there is no vehicle available now.I think this is a misappropiation of vehicle after accepting money or using my money for their business purpose,I want justice.I have total loss of approximately Rs 4,000/-(Interest Rs 1000/-(approx) & using four wheeler Rs 3,000/-(approx)).On 21/03/2012 I have lodged a complaint in their complaint register.Today also I went there.But they are least bothered about it.So many times I telephoned and asked to connect to sales manager.But they are telling every time that the manager is not in the seat and told that they will telephone me.But they never called me.I want justice.I want the compensation and immediate delivery of vehicle.Due to budget there is a chance to increase vehicle price after 31/03/2012.If any increase happens the company should be responsible for that.Today I told this thing to sales manager.He agreed to it.

    please do the necessary action against this unfairness towards me.

    Yours faithfully

  46. ginu.t Reply

    I had a bad service experience in Bangalore dealer Dhruvdesh Honda Bangalore. My bike had met with a accident and hence approached the dealer for repair. After repair again problems. The service center is not offering good service.

  47. Chattar Reply

    I had given my Honda Unicorn for free servicing but due to low knowledge of the assembling of the bike dint know that they had not serviced the bike properly.Main reason for this is they didn’t change the Acids and Distil water from the battery due to which the wiring is rusted so i want you to take this complaint into consideration as reply asap.

  48. WINSTON Reply


  49. priya Reply

    Please can you mail me the procedure of getting a dealership from Honda.I would like to get a dealership for mahe

  50. santosh sahu Reply

    I purchased Honda shine (grey colour) from DUA HONDA saktchi,jamshedpur,jharkhand on 04/09/2011. My bike now gives problem while shifting fear. Even after 3 services, the problem has not been solved. This is not good for Honda. Poor customer support!

  51. Subrata Basak Reply

    we are very disappointed..last two time i gave my honda Unicorn for servicing paying Rs. 1500..yet problem not solved. Very poor service with rough behaivour especially with your howrah dealer in Aradhana Honda, Vivek Vihar..

  52. sreedharan Reply

    I have purchased Honda stunner from PEE YEM HONDA KAANUR DIST KERLA 04972 763711 after waiting for more than 3 month.
    09/03/2012 is my 4th free service , I have to travel from my house to Honda service centre more than 65 kilometer ,and also I have to wait for getting service for atleast over a day.
    I am facing Maine problem is that
    1) Mileage only 25-30 km/ L
    2) Getting lots of noise from the bike

    From the first service onwards I am informing personally to the service centre PEE YEM HONDA KAANUR 04972 763711 the same problem. You can check the service request, from my side.

  53. Pandian Reply

    Dear Sir,

    I have given my above mentioned Honda Unicorn Black colour vehicle (TN72 AX 0016) for service to your Honda dealer Didar Honda, T Nagar, Chennai on 07.03.2012 with the following complaints:
    • Head light not glowing
    • Indicators not glowing
    • Horn not working
    • Self start working
    • Engine gets off, when clutch is pressed.

    I didn’t get any call from Didar Honda till 4:30 pm in the evening and when I rang up, they replied that they will call back and inform me the status. They didn’t ring up till 6:30 pm and when I when make a call to them, they replied that, they had almost finished the work and they are about to call me. When I asked can I get the delivery of the vehicle within 15 minutes. They informed me that they are about to close the office.

    On the next day (08.03.2012), I got delivery of the vehicle and they told me that everything is fine except Headlight. They also informed me that there is a problem with starting coil and they are will be calling me within a day or two to replace it. They have changed the engine oil and have given a water wash. For my surprise, none of my problem has been rectified and they have charged me Rs.597/-. Since they charged the battery, the indicator and horn was working lightly (Hardly for a km).

    I couldn’t use the vehicle and I have parked it in my house. I have been calling Didar Honda for the past two working days and they are replying that they don’t have stock and they have ordered the same.

    Is getting a spare part (Starting Coil) in a Metro City like Chennai a problem? Will it take 4 working days (07.03.12 to 12.03.12) to get a spare part of Honda in Chennai? What a pathetic situation of Honda Service…

    I am going to leave my Honda Vehicle in Didar Honda, T Nagar, Chennai tomorrow. I want everything to be serviced and vehicle should be ready in a day or two. Else I will be forced to go to consumer forum.

    Please get my vehicle ready at the earliest and inform your concern department to be more responsible and similar embarrassing situation doesn’t happen in the future.

    [Note: To your surprise Didar Honda, T Nagar has opened their service centre at 9:20 am on 07.03.12 and there were around 25 vehicle owners cursing Honda when they opened the service center]

    Wanting for a better service,

    Yours faithfully,

    • Hasan Reply

      Dear Sir / Madam,

      I am using a CB Twister since March 2011, bike was routinely serviced and the engine oil was replaced according the instruction. but 2 months ago I noticed a odd sound increasing day by day from the Engine. Then I went to Das Honda- Rajpur, kolkata. They said that the bike need a service & the additional odd sound will not be there. But after servicing the bike they said Rocker-Arm & Valve need to replaced, otherwise it will increase the sound and will harm the engine also.

      I couldn’t use the vehicle and I have parked it in my house for last two months.

      I am calling them for those to replace, but every day they are saying those parts are not available, For last 15-20days I am calling to Todi Honda, A J C Bose Road, Kolkata for those parts. Till date the there was no communication from their side.

      I want everything to be serviced and vehicle should be ready in a day or two. Else I will be forced to go to consumer forum.

      Please get my vehicle ready at the earliest and inform your concern department to be more responsible and similar embarrassing situation doesn’t happen in the future.

  54. shravan Reply

    I have a problem with my HONDA cb UNICORN. I feel uncomfortable riding this bike beacause of a little vibration in handle. I mentioned this during servicing, but am not satisfied with their solution.

  55. mukesh Reply

    I had given my honda shine bike for servicing to honda dealer “sterling honda” in Chinchwad, Pune. They they are now telling me the bike had gone lost. How can this be possible? Unbelievable.

  56. Ranil Reply

    Am using the bike CB UNICORN for the last one month. Vehicle performance is very good and am doing service regularly. Since last 3 weeks am facing a problem in the handle. The service centers cant find a spare for same.

  57. Daya Reply

    Dear sir,
    what are the accessories available with the purchase of honda activa? Is no.plate, stand set etc to be purchased by customer? What about oil and petrol to ride vehicle to home.

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