FedEx Canada Contact: Find below customer service details of FedEx in Canada, including phone and address. You can reach the below contact for queries on FedEx locations, freights, FedEx tracking, cargo, home delivery, rates or other queries on FedEx services in Canada.
FedEx Canada Head Office
Federal Express Canada Ltd.
5985 Explorer Drive
Mississauga, ON
L4W 5K6
Canada
Customer Service
Phone: 1-800-463-3339
Phone: 1-800-238-4461 (TTY)
Phone: 1-877-339-2774 (technical support)
You can reach the above phone numbers for help on FedEx couriers, sending new packages or tracking your freight in Canada
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Schedule Pickup
To schedule a FedEx pickup of your shipment click here
Track Shipment (Canada)
To track your shipment click here
FedEx Locations
To locate a FedEx office nearest to your street click here. You can reach the closest FedEx office to send your packages in Canada.
About FedEx
FedEx began operations in Canada in the year 1987. It all started wth the purchase of Cansica In. Currently the company employs some 5,000 people and has over 63 offices across the country. There are also over 1,000 FedEx drop off locations in Canada. FedEx Canada ships freights and packages to some 228 countries.
FedEx services in Canada include Intra-Canada Services (FedEx Next Flight, First Overnight, Priority Overnight, 2Day, Economy and Ground); Canada to US Services (FedEx International Next Flight, International First, International Priority, International Economy, Intnl Ground, Intnl Priority DirectDistribution); Canada to other International Destinations (International Next Flight, International First, Intnl Priority, Intnl Economy) and more. FedEx also have freight services in Canada through which you can ship freight weighing up to 1000kg per piece. There are services which deliver packages by next business day, 1 to 3 business days or 5 business days (for economy freight).
Your drivers are a disgrace.
Lying about knocking or buzzing and then claiming “no one home” as you watch him fill out the paper to stick on your door. That is service? and you let drivers get away with it and do not fire them?
I have told Amazon I am not ordering with them any longer because of the delivery issues WITH YOUR LAZY, WHO GIVES A DAMN ABOUT THE CUSTOMER, drivers you apparently like to employ. I am sure Amazon will take the news very well, as more and more people tell the same story about your drivers and their inability to ring a doorbell or knock to deliver item. This is not an urban legend..this is business as usual for many of your drivers. Pleased that people have this experience with your company? Angering both the sender and the receiver seems a rather odd business tactic.
And remember attitudes start at the top. How did drivers get so uncaring and giving customers waiting at home for packages the proverbial middle finger. Troubled company? unhappy, overworked drivers? Your company obviously has an issue; overworked or don’t care? There really is no excuse for the lack of service and the attitude of the staff unless something is very wrong at FED EX.
WHO REFUSED TO MAKE THIS RIGHT…what the heck is wrong with your company?. Who should start being fired over stuff like this? IMHO, start with the person who puts the drivers under so much pressure they are not even trying to connect to make a delivery? Who makes these rules and quotas? Some head office person without a clue?
And the dispatcher in Dartmouth, NS who refused to send the driver back to fix the issue needs a course in customer service or to be fired. What a disgrace. So the driver lies about making contact and ringing the buzzer. Then, he is not reprimanded and made to fix this? I was on the phone waiting to find out why the driver never even bothered to ring the buzzer and what she was going to do to fix it TODAY. I am told to wait again on Tuesday. She (your dispatcher) should be fired for not insisting he make a trip right back to the customer that he lied to about ringing the buzzer. If they are not both suspended or dismissed, you really do not care about the person waiting for the delivery. These people are useless employees who are creating an very negative impression of your company and they make zero efforts to fix THEIR MISTAKES.
Having had staff issues in the past and dealing with many kinds of employees, I would be reprimanding both driver and dispatcher over this incident, letter to the file.
Investigate and fix your disgraceful operations. Your service is not a delivery service by any stretch of the imagination, it is a LEAVE A NOTE SERVICE …no wonder Amazon is looking for other delivery methods, your service is NO SERVICE AT ALL.
Tell Lisa I await her call …call me Lisa! You have big issues with your operations, flow of goods, procedures for delivery, and staffing. Grade F
You realize this story is as common as dirt about your drivers? Ignore it at the peril of your continued profitability, and success of the company.
I am totally disappointed with Fedex delivery. I had a delivery on August 7 2019. It was baby clothing. The lazy driver did not knock the door or rang the doorbell. He just threw on the front porch. It was raining. It was around 4.14pm when I had to step outside to go shopping. I was shocked when I seen the package soak with the rain. I am going to contact Bed and Bath & Beyond that I will not order from them anymore if they keep using Fedex for the delivery. The baby cloths are ruined.