Emirates is a Dubai-based airline, and is one of the largest and most popular carriers in the world. It is owned by the government of Dubai’s Investment Corporation of Dubai (ICD).

Founded on March 25th, 1985, and started operations seven months later on October 25th, 1985, with just two aircraft, Emirates currently has a fleet of 300+ aircraft, including the Airbus A380 and the Boeing 777.

Emirates is a popular carrier and stands out from other carriers due to its high-quality service, modern fleet, extensive route network, and luxurious amenities. It is known for its spacious seats, excellent food, and state-of-the-art entertainment systems.

How to Contact the Airline

The airline has its group headquarters located at PO Box 686, Dubai, United Arab Emirates. For queries on reservation, cancellation or lost baggage, you can call +971600555555 (UAE), +18007773999 (US) or +443448002777 (UK). If you want to get support through Twitter, follow the link here.

Here are the numbers for other key regions: +61 1300303777 (Australia), +1 8007629775 (Canada), +4008822380 (China), +33 157324999 (France), +49 69945192000 (Germany), +91 9167003333 (India), +62 2129345555 (Indonesia), +60 362074999 (Malaysia), +52 5547380444 (Mexico), +64 508364728 (New Zealand), +63 277926045 (Philippines), +88005551919 (Russia), +27 103440608 (South Africa), +65 66221770 (Singapore), +34 912757792 (Spain) and +90 2123154545 (Turkey).

More About the Airline

Emirates serves over 160 destinations across six continents. Some of its popular destinations include Dubai, London, New York, Sydney, and Bangkok. Emirates operates out of Dubai International Airport, which is one of the busiest airports in the world. It has a dedicated terminal — Terminal 3, also one of the largest airport terminals in the world.

Dubai-based Emirates offers a range of facilities and amenities to its passengers, including spacious seats, gourmet meals, in-flight entertainment systems, and a variety of beverages. It also has a range of lounges, including the Emirates First Class lounge and the Emirates Business Class lounge.

Emirates has won numerous awards over the years, including “World’s Best Airline” at the Skytrax Awards in 2016, 2017, 2018, and 2019. It has also won awards for its first-class and business-class products, as well as its in-flight entertainment systems.

Here are the Popular Routes

Emirates operates flights to over 160 destinations across the world, covering almost all continents. Except Antarctica, its main focus is on Europe, Asia, and the Americas, with also a significant presence in the Middle East, Africa, and Australasia. It operates flights to countries like the United Kingdom, the United States, Australia, Thailand, India, China, Japan, Singapore, France, Germany, and Italy. Some of the major cities it flies to are London, New York, Sydney, Bangkok, Mumbai, Hongkong, Los Angeles, Singapore, Paris, and Tokyo.

Emirates’ primary hub of operation is Dubai International Airport, which is located in Dubai, UAE. It also has a secondary hub at Al Maktoum International Airport, which is also located in Dubai.

How to Book Your Flight with Emirates

You can book your flights with Emirates in a few simple steps:

  1. Visit the Emirates website at www.emirates.com.
  2. Click on ‘Book’ on the home page. Enter your travel details, including your departure and arrival airports, travel dates, and the number of passengers.
    Select your preferred cabin class (economy, business, or first-class).
  3. Choose your flights from the available options, taking into account the departure and arrival times, layover times, and prices.
  4. Review your itinerary to make sure it meets your needs, and then click on ‘Continue.’
  5. Enter your personal details, including your name, contact information, and passport information.
  6. Select any additional services that you may need, such as seat selection, airport transfers, etc.
  7. Review your booking details, including the total cost of your trip, and then click on ‘Continue.’
  8. Choose your payment method and enter your payment details. A range of payment options at Emirates can make it easier for you to book your flights — these include, credit and debit cards, PayPal, bank transfers, cash, e-wallets, or even passenger miles and points.
  9. Review and confirm your booking, and then click on ‘Pay Now’ to complete your transaction.

Once you have completed your booking, you will receive a confirmation email with your itinerary and booking reference number. You can also view your booking details and manage your booking online using the Emirates website.

How to Check-In at Emirates

Emirates offers several options for passengers to check-in for their flights, including online check-in, mobile check-in, self-service kiosks, and airport check-in.

Online Check-In: You can check in online from 48 hours up to 90 minutes before your flight’s departure time. For check-in, you need to visit the Emirates website and enter your booking details. You can select your seats, print your boarding pass, and choose to receive your baggage tags by email or at the airport.

Mobile Check-In: For mobile check-in too, you need to check-in from 48 hours up to 90 minutes before your flight’s scheduled departure time. Download the app on your mobile device, enter your booking details, and follow the prompts to complete the check-in process.

Self-service Kiosks: There are self-service kiosks at the airport to check-in for your Emirates flight. You can avail of the kiosk facility to print your boarding pass and bag tags, and the facility is available from 48 hours up to 90 minutes before departure time.

Airport Check-In: You can check-in for your Emirates flight at the airport counter too. The counters open 3 hours before departure time, and passengers are advised to arrive at the airport at least 2 hours before departure for international flights and 1 hour before domestic flights. You can also use the baggage drop-off counters if you have already checked-in online or at the self-service kiosks.

How to Manage Booking

To change or cancel your booking, upgrade flights, or choose your seat, etc, you can do all these by visiting the Emirates official website at www.emirates.com, and selecting ‘Manage’ on the home page, and then press on ‘Manage Your Booking.’

Enter your booking reference or e-ticket number, along with your last name, and then click on ‘Retrieve Booking’.

Once you have retrieved your booking, you can make changes to your flight, such as changing your travel dates, flight times, or destination, subject to availability and fare rules.

You can also select your seats, update your contact information, and add special requests, such as meals, wheelchair assistance, or extra baggage allowance.

You can cancel a booking or request a refund if you had booked a flexible or refundable ticket.

Once you have made any changes to your booking, you can pay any applicable fees or fare differences, and then confirm your changes. You should always check the terms and conditions of your ticket before making any changes.

Overview of Emirates Skywards

The Frequent Flyer Program at Emirates is called Emirates Skywards. It is a loyalty program that rewards frequent travelers with Emirates and its partner airlines with a range of benefits and rewards.

Members can earn Skywards Miles on Emirates flights and flights with partner airlines, as well as hotel stays, car rentals, and other qualifying activities.

It has four tiers of membership — Blue, Silver, Gold, and Platinum. With increasing benefits and rewards, you can progress to higher tiers. You can earn tier miles to move up to the next tier.

Skywards members enjoy priority check-in, lounge access, extra baggage allowance, and bonus miles on flights. You can redeem your Skywards Miles for rewards, such as flights, upgrades, hotel stays, car rentals, and more. Members can also earn bonus miles when they travel with their family members.

You can join Emirates Skywards for free on the Emirates website or mobile app, and start earning miles and enjoying the benefits of membership.

Categorized in:

Airline, Travel Guide,

Last Update: May 9, 2023