Contact Emirates Colombo: Find below customer care contact details of Emirates airline in Colombo , Sri Lanka . You can contact the below address is for new Emirates ticket booking, flight status or other queries on Emirates’ services.

Colombo(Town Office)

9th Floor, Hemas house,75 Braybrooke Place,Colombo, 2

+94 11 470 4070 (Reservations)

+94 11 471 369

Emirates Head Office
Customer Affairs Department,Emirates
P.O. Box 686,Dubai, United Arab Emirates

Telephone: +971 4 7083611
Facsimile: +971 4 2864120

About Emirates
Emirates was born as the official international airline of the United Arab Emirates. Fully owned by the Government of Dubai, Emirates is the largest airline in the Middle East and has over 50,000 employees worldwide. Emirates was founded in the year 1985. Sheikh Ahmed bin Saeed Al-Maktoum is the Chairman and Chief Executive of Emirates Airline & Group. Emirates currently has a fleet of 137 aircraft. The airline flies to over 100 destinations in 60 countries around the world.



  1. M.S.Sanjaya August 26, 2015 at 8:31 am

    I need to know how and what are the necessary documents you need to apply for business visa in Dubai?
    And i need to know how long it would take to receive it?
    What is the maximum time period and how much will it cost for the visa ?


  2. Sujith February 9, 2013 at 8:51 am

    I am working in Qatar.I wish to take my family for visit Qatar.When I back home via Dubai can I get visa from Dubai air port for few days to visit Dubai or let me know any other way to get visa to visit Dubai.Plaese let me know all details.

  3. Maria December 25, 2012 at 9:33 am

    Hello, I would like to know if it is possible to change the date of my flight, I have my flight Colombo-Dubai-Moscow January 3, 2013, I must be at home as soon as possible due to personal issues. Thank you

    • Gnanadarsana August 8, 2013 at 2:29 am

      I came to SL early this year with the intention of getting back to Nigeria on 29th june. But I could not make it as I was not able to finish what i need to do up to now. Can I reschedule my return journey in January next year.

  4. SAJITH MUNASINGHE December 5, 2012 at 3:16 am

    I wish to travel Dubai in second week of Jan”2013 for one month period for the purpose of job hunting. I’M intending to stay in my frend’s place during that period and he will be sending me an invitation letter.
    Kindly let me know the process of obtaining the visa and the return air ticket from you and the charges.

  5. Samuel April 17, 2012 at 10:28 am

    My skywards No. is EK 220 515 805 and my wife’s EK 220716 392 we have approximately 13,000 sky miles each.
    We will be travelling to India in May/June. Since you do not have flights to India from SL, how best we could use these skymiles in India – on domestic flights. We would like to travel to see Tajmahal.

    Your response positively will be very much appreciated.

  6. Yvonne November 16, 2011 at 8:27 am

    I wish to travel to Dubai accompanied by my daughter and her Fiancee for a family function to be held there. My sister-in-law holds a PR and has been living in Dubai with her family for the past 15 years or more. She has kindly agreed to take care care of our accommodation, food and internal travel, & any other needs, during our stay in Dubai. Our tentative travel dates are 19th Dec – 2nd Jan 2012. I am employed, as well as my daughter and son-in-law to be, and we have no intention of over staying in Dubai or violating the Immigration laws. We only want to visit Dubai to attend the function and to also spend Christmas there. I have tried many other Airlines/options and the hassle of getting one – the documents I have to provide, and the cost involved is most deploring. I wish to mention that I have travelled twice before to Dubai. We wish to purchase three tickets plus 3 visas, and I would be thankful if you could let me know how much both would would cost, and with the least hassle to enable me to attend to the family function in Dubai. I would appreciate your most competitive rates for Airticket and visas. Thank you for your help.

    • CCC - Sam November 16, 2011 at 3:38 pm

      getting visa to UAE is easy through Emirates..try visiting a local office or call the customer support

  7. priyantha September 27, 2011 at 3:47 pm

    How i change my flight booking date

    • CCC - Sam September 29, 2011 at 9:47 am

      you can change booking date on the website or by calling the customer support

  8. Hemantha May 23, 2011 at 2:43 pm

    EK 348 from CMB to SIN 18th May booking Ref 2H4ITQ

    My checked bag got damaged during the flight. This is the 2nd time it happened in EK flight CMB to SIN. Pls look into this. This is a recurrent issue I believe.

    Best regards
    Hemantha Dodangoda


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