Emirates Auckland Office (Phone, Address)


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Rating: 5.2/10 (10 votes cast)

Contact Emirates Auckland : Find below customer care contact details of Emirates airline in Auckland,New Zealand. You can contact the below address is for new Emirates ticket booking, flight status oar other queries on Emirates’ services.

Auckland(Town Office)

Address
Level 8,45 Queen Street,Auckland

Telephone
050 836 4728 (within New Zealand only) / +64 9 968 2208 (outside New Zealand)

Fax
+64 9 309 283

Emirates Head Office
Customer Affairs Department,Emirates
P.O. Box 686,Dubai, United Arab Emirates

Telephone: +971 4 7083611
Facsimile: +971 4 2864120

About Emirates
Emirates was born as the official international airline of the United Arab Emirates. Fully owned by the Government of Dubai, Emirates is the largest airline in the Middle East and has over 50,000 employees worldwide. Emirates was founded in the year 1985. Sheikh Ahmed bin Saeed Al-Maktoum is the Chairman and Chief Executive of Emirates Airline & Group. Emirates currently has a fleet of 137 aircraft. The airline flies to over 100 destinations in 60 countries around the world.

Emirates Auckland Office (Phone, Address), 5.2 out of 10 based on 10 ratings

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4 Responses to “Emirates Auckland Office (Phone, Address)”

  • Carla says:

    We are frequent flyers (husband monthly) from Auckland to Brisbane usually with Emirates as they have formerly had good service. Yet our trip last Sunday 25/5/014 was definitely not the case.
    Unfortunately when checking in we requested an exit row seat for my husband being able to extend his knee due to a major operation however the check-in guy told us this was unavailable due to timing (we were there 2 hours prior to flight & usually it is 3 hours).
    We also requested to be as near to the front as possible due to my mild claustrophobia that also was denied & we were delegated to Row 74.

    Upon entering the aircraft I chose to grab a newspaper to read up on the Rugby League (upcoming state of origin)& within minutes of opening it was approached by a female air hostess asking me not to trash it when I’m finished as she was “learning English” & wanted to read it herself. However we were rather surprised when upon entering our rather large A380 aircraft it was 1/3 -1/2 full & there was not only many seats available there were many available seats to the front as well as Exit rows!

    My question is WHY did they not even try to accommodate people’s needs as without these paying passengers those unhelpful so-called customer Service persons would certainly not have a job nor would they have the opportunity to not cater to anyone whatsoever & make up silly little excuses nor look to save themselves a few lousy cents purchasing their own newspaper to learn English.

    What the majority of Emirates staff need is to have a full blown course in Manners & Genuine customer service & have a little reminder of whose really paying their wages” US” & just like you we just may have some requests or needs that certainly are valid (without obviously having to go into great detail why which we never did but for this purpose obviously have).

    None of us are indispensable inc Emirates staff & airline & with a number a positive changes they just may be around a little longer who knows the may enjoy their Arrogance however just take notice of the size hole you leave when you remove your hand from the bucket of water no matter how much turbulence you cause! Have a Happy Day.

  • karen thompson says:

    l have been trying to book a flight for my sister to visit me from the uk to nz and have been unable to use my credit card to pay , on inquiring was told its for my security incase it was stollen , yet l would be able to book my self on the flight using the same card ,how ridiculous. l now have to go into the city pay for parking in order to make this booking , come on emirates get your act together.

  • G P Curach says:

    I was booked on your Thurs 16/08 flight Ek407 which you cancelled. Your staff failed to keep us informed and after waiting 6 hours heard that the flight was cancelled and all that was offered to the passengers was a $15 meal ticket and a taxis voucher for a trip home. After waiting untill 1.00am Friday to talk to a staff member I was told that I was not guaranteed a flight on friday via Emirates, I was also told that they could not book me on another airlines flight ” because they were all full.” What rubbish. On getting home at 2.15am I immediately booked myslef on an Air NZ flight. This costed me plently. I’ve still not heard from Emirates as to what they are prepared to do as far as compensation is concerned. Not good PR here. I’m not at fault in any way yet I’m out of pocket.I await your reply with interest.

  • Jeffrey Snowden says:

    Hi I live in Sydney and wish to book ( online) a ticket for my grandson to visit from Auckland to Sydney in mid Sept. 2012 as an unacompanied minor I have read the terms and conditions but proceeding to complete this booking I cannot find an option on the booking page to declare (the adult fare) one in which I wish to claim as an unacompanied minor . Could you please advise how or whom I may contact to help me with this please . Thank you

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