Contact Emirates Amsterdam : Find below customer care contact details of Emirates airline in Amsterdam,Netherlands. You can contact the below address is for new Emirates ticket booking, flight status oar other queries on Emirates’ services.


World Trade Centre Tower,Schiphol Boulevard 211
1118 BH Schiphol Airport,The Netherlands

+31 20 203 5163

Emirates Head Office
Customer Affairs Department,Emirates
P.O. Box 686,Dubai, United Arab Emirates

Telephone: +971 4 7083611
Facsimile: +971 4 2864120

About Emirates
Emirates was born as the official international airline of the United Arab Emirates. Fully owned by the Government of Dubai, Emirates is the largest airline in the Middle East and has over 50,000 employees worldwide. Emirates was founded in the year 1985. Sheikh Ahmed bin Saeed Al-Maktoum is the Chairman and Chief Executive of Emirates Airline & Group. Emirates currently has a fleet of 137 aircraft. The airline flies to over 100 destinations in 60 countries around the world.

This article has 18 comments

  1. YOKE CHEW TAN Reply

    I had a confirmed departure flight on 20th August, 2017 from Kuala Lumpur to Amsterdam at 1020 hours and a return flight on 12th |November, 2017 from Amsterdam to Kuala Lumpur at 2200 hours. I missed my departure flight on 20th August, 2017 from Kuala Lumpur to Amsterdam. After missing my departure on 20th August, I immediately informed Malaysia Airlines counter in KLIA airport to reconfirm my return flight on 12th November, 2017 from Amsterdam to Kuala Lumpur since the booking is booked through Malaysia Airline.I was told by Malaysia Airlines officer at KLIA airport that Emirates Airline had informed them that it is too early to reconfirm my return flight. Now I would like your good office to reconfirm my return flight by giving me a reply by email.
    Thank you

  2. DAVE Reply

    I would like to inform you, about my horrible experience on a check-in counter services using Emirates Airlines in Schiphol Airport, Amsterdam. Here is the chronology:

    My family and I, a group of 5 people were flying from Amsterdam to Jakarta on August 14, 2017 with EK 150, ETD at 21.50 Amsterdam time. At that time, my family and I arrived in Schipol Airport precisely at 20.00 and we headed directly to check-in counter. Upon arriving at check in counter we were treated extremely unpleasant by the check in counter lady by the named of Madelon and Lisa. They immediately said that we were very late and one of us had a stand by status even though all of our tickets was full fare. They did not explain it a polite manner, but rather with a high temper as if they shouted. This kind of treatment is a form of unprofessionality of your officer. Finally, they both did not want to serve us and transfer us to their manager.

    After Madelon and Lisa refuse to provide us a service,they called their friends and they looked at us while pointing their finger to us. By the time the Supervisor Airport Services helped us, suddenly one of your officer accused us that we were recording and taking pictures of them. Such things did not happen and it was very rude for them to accuse us.

    After checking in, we went to the gate for boarding. At the gate ,one of your officer whispered in Dutch talked about us. My wife who is fluent in Dutch over heard their conversation and questioned what they meant to say. We felt very offended and harassed by your officers treatment.

  3. Belinda Day Reply

    To be added to our previous comments about our lost luggage, in Dubai my mum and I arrived at the airport more than three hours early for our flight. Upon check in we had been advised there was a problem with our seats and the flight was fully booked and we were asked to wait to the side. We waited patiently for over 2 hours until I asked to speak to a supervisor. We found out our tickets and been issued to people on standby! We finally made it to our flight with 2 minutes to spare! Later on we found out that first class, business and premium economy weeper half empty! Seriously stress we do not need and could do without! With our lost baggage and seats given to stand bys, Emirates you really need to lift your customer service and communication. Worst experience EVER! At this point we are still waiting for a reply!

  4. Belinda Day Reply

    To the customer service team,
    My mum and I travelled from Dubai to Amsterdam on the 6th August. When we arrived in Amsterdam I received my luggage and my mothers is missing? We need our luggage ASAP as it has her medication in it and we are off on the 10th for a ten day tour of Ireland. Upon face booking my travel comsultant we were meant to be given a PIR number and a photocopy of the signed baggage paperwork which your very rude staff failed to complete. We have been up since 5am trying to ring Emirates to obtain a PIR number with no answer at all because they shut down the phone lines due to such high demand! I request a email ASAP to resolve this issue. If I do not receive a following with the PIR number I will be taking this matter to social media! Hopefully, this matter will be resolved very promptly,
    Regards, Belinda Day and Beryl Plumridge

  5. Carol Marshall Reply

    Dear Customer Service

    I am a Skywards’ member and fly fairly regularly to Europe on Emirates. Usually I have found the service very good and the staff helpful.However, when I flew from Melbourne last Wednesday I was disappointed when making a request to two staff members.

    My situation is that I require special assistance when traveling due to a stroke I suffered 19 years ago. This left me with paralysis on the left side, general weakness of all my limbs too, and with advancing age (66) mobility is a real challenge!

    On the flight the male in front of me from the start of the flight till we landed in Amsterdam, adjusted his seat right back to its limit making my seating area very cramped indeed. It was extremely difficult for me to get out to use the bathroom and I even knocked over a drink and broke its container in to do so. I could not adjust my seat myself either and was also reluctant to do so as to not crowd in the person behind me. I also noticed during the whole flight that not one other person had placed their seat in the advanced lean back position. I was the only one really cramped in by the person in front of me.

    I initially approached two flight attendants who informed me there was nothing they could do about the situation and that I would have to adjust my own seat the same way the person in front of me had adjusted his. And that’s all the help(?) they gave me!!!!!!

    I was very upset. Not only could I not adjust my seat back myself, I was also reluctant to cause the same difficulty to the person behind me that the gentleman in front was imposing on me. I was also upset because I did not feel my request was heard by the attendants and did not in any way feel assisted by them. In fact I felt ignored and not considered at all.

    Maybe your attendants need extra specialized training to adequately attend to the needs of disabled and other special needs’ passengers..

    Previously Emirates has given me very good service but after this unfortunate incident I am seriously considering changing to Singapore Airlines or Ethiad. I am a disgruntled Emirates’ passenger now with a memory of a horrid experience on board my long flight.



  6. Henry Reply

    I’ll be flying on the 2nd of Dec to Malaysia via Dusseldorf & Dubai economy. I understand I’m allowed up to 30 kg check-in baggage. I plan to bring along my iMac (24-inch) apple computer properly sealed and wrapped in it’s original box. Does the airline provide any special care for handling fragile electronic goods? I’m just a bit worried that the handlers (workers) might be a bit rough and throw it around hence damaging the screen. Could you advice if it is safe?

  7. Warnier Reply

    We (2) fly on 24-1 to Dubai (EK148) and come back on 3-2(EK147), booked via Stip Reizen.Due to my length I kindly request you to put us on row 80 BC or 80 HJ.
    Is that possible? Or row 52?

  8. Sandra Coesel Reply

    Pls could you send me the contact information of Emirates where complaints should be sent to? Is it possible to send the complaint in Dutch ?

  9. Majchrowicz Reply

    We fly from Amsterdam to Bangkok via Dubai and return d.d. 30-10-2012. we are both allergic to the sea food. Where can I report it? 2. Have we (NL) a transit visa required?

    Booking reference: EYFREN.

  10. peter Reply

    We depart from Amsterdam airport on sunday 25 march with ek 148 and return from dubai on sat 07 april with ek 147, we should like to have one pickup in blaricum at 12.30, and
    one pickup in apeldoorn at 12.00..

  11. Azra Reply

    I am a Bosnian national with Dutch permanent residence. I am flying via Dubai to Male. The time between flights is 3-4 hours. Do I need a transit visa, even if it only an internal transfer from one terminal to another and I will only stay at the airport? Thank you

  12. Suranto Reply

    Dear customer service,
    I have booked my ticket 4 hours ago amsterdam jakarta for friday 20-01-2012, but i just got a news that my mother has passed away, now i want to leave today itself. Kindly let me know whether it is possible to reschedule my ticket without any charges. I hope you understand my situation and let me know as soon as possible.
    Kind regards
    Suranto .

  13. Maksimus Regus Reply

    Dear Emirates,

    I have flights with Emirates with one month ticket Jakarta to Amsterdam (27/12/2011) and return Amsterdam to jakarta (27/01/2012). I want to re-schedule return from Amsterdam to Jakarta from 27, January, 2012 to second week in February? What can i do for this?

  14. emmy Reply

    I booked the ticket from Amsterdam (schipol) to Jakarta dated 27 Dec 2011 but I did not get any confirmation until now.
    Please let me know, whether is has been proceeded or not.

    • CCC - Sam Reply

      how did you make the payment? did you check your bank if the transaction was successful? Else try reaching the customer support..


    Dear Sir,
    I want to change my destination , i have flight on 22nd from Amsterdam to DUBAI.
    Now i want on 22nd from London (HEATHROW)to DUBAI , please first mail me if any fare difference required how much and where i have to pay at AIRPORT.

    If suitable then i will change.

    waiting your mail


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