DTDC Courier & Cargo – Kolkata: Find below contact details of DTDC Courier & Cargo in Kolkata, West Bengal, including phone, email and address. You can reach the below contact for queries on DTDC couriers, tracking shipments, international consignments, delivery status, complaints or charges in Kolkata.

DTDC Kolkata Office
DTDC Bhawan, Raghunathpur, VIP Road,
Kolkata – 700059
Phone: 033-33004444, 40400313, 40400314
Fax: 25005726
Email: css.kolkata@dtdc.com

DTDC Head Office (Bangalore)
Phone: 080-25365032, 25365039
Email: dtdcco@dtdc.com
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DTDC Online Tracking
To track your consignments sent through DTDC click here. You need to type your DTDC consignment number.

Locate DTDC Office
To locate a DTDC office nearest at your address in Kolkata click here. You just need to type your pincode to get office locations in Kolkata.

About DTDC
DTDC Courier & Cargo Ltd was established in the year 1990. DTDC handles close to 100 million shipments each year. Customers also have the privilege of tracking their consignments from the DTDC website. This tracking is also available to GSM and CDMA mobile users. DTDC delivers close to 10.5 million parcels per month to customers around the world. Read More

 

25 Comments

  1. Sanjay July 30, 2015 at 9:00 am

    Courier company of the worst order. Stay off.. parcels get stolen every now and then.. horrible employees and pathetic customer care. Should be banned immediately

     
  2. Arijit Sarkar November 3, 2014 at 8:47 am

    Worst Courier service I have ever encountered. I had given consignment at Kolkata to be delivered at Dhuliajan on 24th Oct and today is 02.11.14 neither the goods are delivered and nor there is any clue as to where it is lying. Advice to new users not to use DTDC for sending materials.

     
  3. Arya November 3, 2014 at 6:24 am

    These people lost my PAN CARD. Shame on you DTDC. As you are not picking up my phone, now I have enough time to research ways on how to sue you people.

     
  4. Shree Kant Bahety September 29, 2014 at 11:33 am

    Non-delivery of my Consignment no.: B13310904

    With utmost disappointment, I am writing this mail, that such unresponsiveness is not expected from a reputed courier like DTDC and senior executives like you. I am worried for my above consignment containing important documents, but it seems DTDC has no pain for their customers. You are reluctant to reply to my mails and you are not even picking my phone calls. As a customer, I am feeling humiliated by your such gesture.

    Rgds,

    Shreekant

     
  5. Rita Chakraborty July 10, 2014 at 9:19 am

    Tracking shows the document has been delivered on 9th July 2014 1500 hrs at Kolkata.
    In fact not yet delivered. Let me know the fact. Should I go to Consumer Action Forum.

     
  6. Amar August 7, 2013 at 6:34 am

    customer services agent don’t know anything, keep the customer on hold for a long and talking with some one else and asking the answer for the question which has been asked..

     
  7. Kausik Banerjee March 28, 2013 at 7:33 am

    Please do let me know the status of my consignemnet number K62181187.
    Please treat this matter as most urgent.

     
  8. rajiv tanwar February 15, 2013 at 9:12 am

    The worst courier/parcel service in India I have ever seen. My suggestion is NOT TO USE this kind of courier service.I have booked my consignment on 6th Oct but till now it has not reached the destination.Kolkata HO is saying they have already sent the consignment to Howrah but Howrah office is saying they have not got it.
    So, I don’t know till today my actual consignment status.Also I don’t know whether I would that or not.
    My earnest suggestion is not to use this kind of worst courier service in India.

     
    • Arjun Nandy May 6, 2013 at 1:25 pm

      Trully this is the worst courier service in the country. The had charged 1000 rupees to deliver a parcel and commited that the parcel would reach within next business day, however it has been 3 days and the customer care team does not answer the call.

       
  9. samten January 3, 2013 at 2:19 pm

    people its better you dont use this shitty thing..it really sucks..you loose your things

     
  10. subhasis ghosh December 11, 2012 at 6:13 am

    PATHETIC SERVICE. NO ONE PICKS UP THE PHONE. DTDC HAS BECOME A SHIT SERVICE COMPANY

     
  11. neha November 7, 2012 at 5:48 am

    Pathetic service in Kolkata…. We have to call 10 times to get our courier. The way representative talk is horrible. It takes 8-9 days to get courier.

     
  12. Arpan October 12, 2012 at 10:42 am

    The worst courier/parcel service in India I have ever seen. My suggestion is NOT TO USE this kind of courier service.I have booked my consignment on 6th Oct but till now it has not reached the destination.Kolkata HO is saying they have already sent the consignment to Howrah but Howrah office is saying they have not got it.
    So, I don’t know till today my actual consignment status.Also I don’t know whether I would that or not.
    My earnest suggestion is not to use this kind of worst courier service in India.

     
  13. manas September 15, 2012 at 7:51 am

    DTDC SERVICE IS WORST! EVEN I HAVE CALLED THEM AND NO USE . DEFINITELY I WILL NOT CHOOSE IN THE NEXT TIME. IF THEY PROVIDE THIS TYPE OF SERVICE NO ONE WILL CHOOSE THIS.

    MY SUGGESTION : IMPROVE YOUR SERVICE

     
  14. kasiram August 9, 2012 at 7:02 am

    DTDC SERVICE IS WORST! I HAVE SENT MANY EMAILS TO CUSTOMER CARE ,BUT STILL I HAVE NOT GOT UPDATE FROM THEM . EVEN I HAVE CALLED THEM AND NO USE . DEFINITELY I WILL NOT CHOOSE IN THE NEXT TIME. IF THEY PROVIDE THIS TYPE OF SERVICE NO ONE WILL CHOOSE THIS.

    MY SUGGESTION : IMPROVE YOUR SERVICE .

     
    • zainab September 18, 2012 at 12:06 pm

      Really DTDC Company should be banned. Few days before my brother sent one galaxy S III,from that mobile battery was missing.Now they are telling ,we cannot do anything,it may be misplaced in transit.

       
  15. sukanya deb August 3, 2012 at 10:22 am

    Docket no.K56406875 dated 26/7 returned on ground that DTDC service is unavailable at delivery address.Would like to know why did you receive the consignment then?Why did you guys not checked the delivery address mentioned or at least the pin code on the envelope?

     
    • chaitali debnath February 7, 2013 at 6:07 am

      this is also happened to me…just horrible,how irresponsible DTDC is!!!

       
  16. sushila agarwala July 31, 2012 at 4:33 am

    DTDC Con No.K56746634 booked on 23rd July/12 at Guwahati for Siliguri containing Rakhis is yet to be delivered.Contacted Guwahati/Siliguri offices over phone but no convincing reply obtained.Online /SMS tracking service does not function at all.Very poor service/response.Raksha Bandhan is an important festival for hindus and has got a significance in our culture.But why should DTDC bother? God please help so that the consignment reaches at least by today.

     
  17. Ashim Kumar Kahali July 26, 2012 at 4:40 pm

    I have sent a letter containing a application form to my daughter at Gwalior on 23.07.2012 through your QES KF102 Bally consignment no. K56416904. Today is 26 July 2012, 2200 hrs. Till today my daughter did not get the consignment. What is the fun in booking through such a reputed courier service. Moreover nobody is lifting the phone to answer my queries.After going through the list of branches from the internet at Gwalior PIN 474011, I rang up to office and the response is call tomorrow at Tele No. 07514000521. Is it the way you give reply to a person who is talking to you from far end after paying the tele bill. It seems you don’t have any importance to the consignment booked. A nice behavior from your end is expected. Kindly make it a point and convey to all concern. Ultimately it is I who should suffered for the delay in delivery. Poor impression. Next time I have to think it over before sending any consignment through your courier service. Please track the consignment and try to make a speedy delivery.

     
  18. pradeep khemka May 19, 2012 at 6:14 am

    Its is hereby to request you that my courier which has reached your kolkata branch…which was dispatched from coimbatore is very important…and i need it as soon as possible..
    please look into it..
    my courier no. was 41266167
    please if possible deliver my parcel to durgapur(city center) branch (DTDC) today itself…i will then be able to collect it from here!

     
  19. Singhania March 22, 2012 at 3:42 am

    PLEASE TRACK my consignment sent from dtdc lite on 21-3-2012 FROM KENDRAPARA BRANCH.

     
  20. aadreezz cine media February 8, 2012 at 10:47 am

    We had a cheque deposited in 2011 May-June (Docket Number : K49855869) of $5.17. Unfortunately, we were totally unaware of the same. So we request you to please let us know about its present status and do the needful in order to get it delivered. Please let us know ASAP. Thank You

     
  21. Narender December 30, 2011 at 9:43 am

    Dear Sir/Madam
    I sent a consignment to Kolkata from Faridabad on 26/12/2011 through your courier service which is very important and urgent as well but it did not get delivered so far. u r not taking it seriously. plz. take it seriously and deliver it immediately. my docket no. Z52594210

     
  22. Tapas Bhattacharya November 28, 2011 at 7:30 am

    Since last 8 years I am using DTDC I know DTDC WHEN IT STARTED I have Seen how it grew from -000000 to where it is today as one of the bestcourier. But I am sorry to face worst situation where no one answers the phone even as customers are made wait for too long. I think this isnot good. I am thinking to go back to DHL and pay more for getting peace of mind.

     

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