Contact Yatra: Find below customer care details of travel portal, including phone and address. You can reach the below contact for new flight booking, cancellation, refund, cheap airfares, hotel booking, car rental, holiday packages or other products of Yatra. Besides contact details the page also offers information and links on services of Yatra.

Yatra Head Office
B21 – Infocity
Sector 34 Gurgaon,
Haryana 122001

Yatra Customer Care
1860 5000 500
0987 1800 800

Yatra Lounges

12,The Grand Monarch Shopping Mall, 100FT  Ring Road, Sanjay,
Sachin Tower Road, Prahlad Nagar, Ahmedabad – 380015
Phone: 079-40045353 / 079-40323535 / 079-40323536

Mile stone, Vallabh Vidya Nagar Road,
Anand, Gujarat – 388120
Phone:     02692-246897 / 02692-246898

1st Floor, 189/1, Brigade Road, Bangalore – 560001

RMZ Infinity, Next to ICICI ATM, Opp Big Bazaar, Old Madras Road ,
Bangalore – 560016

25, Jayanagar Shopping Complex, 4th Block, Near to Janatha Baazar,
Next to Modern Coffee, Jayanagar, Bangalore – 560010
Phone: 080-41745637

FF-11, Wing A, TRIDENT, Race Course Circle,  Baroda – 390007
Phone: 0265-6643133

S.C.O. 16-17, Sector 9 D, Madhya Marg, Chandigarh – 160009
Phone: 0172-4665353

G1-A, Apex Plaza, No – 3, M.G Road, Chennai – 600 034
Phone: 044-42105353


Shop No – 6-3-349, Sy. No – 32/1, 2nd Floor, Punjagutta, Nagarjuna Circle, Hyderabad – 500034
Phone: 040-44457777

Shop No.205, G.G Tower, Opp. Shashtri Market, M.G. Road, Indore – 452007


G-4,Vaishali Tower-1,Nursery Circle, Vaishali Nagar, Jaipur -302021
Phone:     0141-4113921 / 22

112/331 Swaroop Nagar, Kanpur – 208002
Phone: 0512-3010889 / 90

1) 21, Park Street, Kolkata – 700 016
2) 46, Prince Anwar Shah Road Kolkata-700033
3) AH-316, Sector II, Salt Lake. Kolkata-700091
Phone: 033-40633281 / 033-44045966 / 033-44045969

Aloka Complex, Radium road, Near Kachari Chowk, Ranchi -834001
Phone: 0651-2360342 / 43

Plot No- A 53 Sahid Nagar, Bhubaneswar – 751007
Phone: 0674-2544354

Shop No 12,13,UGF Kultham Complex 3/18 Vijay Khand 3 Gomti Nagar
Near Mithaiwala Chauraha, Body Care Gym , Lucknow , Uttar Pardesh – 206010
Phone: 0522-4106189 / 90 / 91

Vinayaga Plaza, Vianayagar Nagar, KK Nagar, Madurai, Tamil Nadu – 625020
Phone:     0452-4210042 / 46

Suite#208/209, 2nd Floor, Trade World ‘C’ Wing, Kamala Mills Compound,
Senapati Bapat Marg, Lower Parel (West), Mumbai – 400 013
Phone: 022-43349800 / 022-42559696

New Delhi
1) Shop No 33 NDMC Market,Outer Circle, Connaught Place, New Delhi – 110001
2) 4/35 Shop No 1 Saraswati Marg W.E.A Karol Bagh- 110005
3) Shop No G 12A Suneja Tower 1 District Center Janakpuri- 110058

Phone: 9311075145 / 011-64641237/38/39
011-45873059 / 011-45754065

16, Ground Floor, Parasvnath Plaza, Sector – 27, Noida – 201301
Phone: 0120-4207670/71/72/73/74

Shop No. 9 & 10, Building A, Phase II, Liberty Co-operative Housing
Society, Koregaon Park, Pune – 411001
Phone: 020-65006748

9-14-13/1,VIP Road, CBM Compound, Vishakhapatnam – 530003
Phone: 0891-3078201/2

Book Flight
To search and book a flight through Yatra click here

Book Hotel
To search and book for a hotel  click here

Book Train
To book a train click here

For a list of Yatra holiday destinations click here

For a list of Yatra deals click here

About Yatra was founded in the year 2006. It is a leading travel portal in India with over 700 employs and offices all over India. Besides flight booking, Yatra also provides reservation facility for 3,800 hotels across 336 cities in India. The travel portal was recently voted ‘Most Trusted Brand of India’ in the online travel category by Brand Equity. achieved a turnover of $250 million in 2010. On an average, about 10,000 tickets and 350 rooms are booked every month. was named as the most preferred travel portal at CNBC Awaaz ‘Travel Awards 2010’.

This article has 25 comments

  1. Nicholas Nanok Sawian Reply

    I have booked an air ticket on 24.8.2017 for my son
    Nathaniel M Pyngrope for 1st September, 2017having
    reference Number – 2408722140324 from Guwahati to
    Delhi by Air Asia and wants to cancel this ticket.
    I have tried to cancel, but to no avail. Please
    help and refund the amount as permissible.

  2. Jitendra salecha Reply

    Never to use yatra .com
    This website gives u a three star hotel with no facilities and amenities. There is no itenery provided. Do not accept their mistake and change ur hotel at the last moment. A hotel equal to guest house.

  3. SAMIULLAH Reply

    I am very much disappointed with Yatra after using your website for such long time. Made booking thru yatra Ticket No. 072-9165801208 PNR No. 4JPDUK, ON 24TH SEPT MUMBAI = BAHRAIN AND 30TH SEPT BAHRAIN TO MUMBAI. I NEED TO CANCEL THE BAHRAIN TO MUMBAI WHICH I AM UNABLE TO DO AS THIS BOOKING DOES NOT APPEARS IN THE SYSTEM. AND TRIED CALLING ALL YATRA OFFICE, NO RESPONSE !

  4. Brian Figg Reply

    Dear sir,I had booked a flight from Lucknow to Mumbai on the 01-05-2016 for the 05-06-2016 Booking reference no is 010561384616 in the name of Mrs Carrie Ann Figg.Time of the flight from lucknow on 05-06-2016 is 1P.M arrival at 3:10P.m and the P.N.R no is YKDN6R.Due to some technical problem in the Internet service that day the above mentioned ticket has been booked twice.The tranaction codes are 056499 and 057206.HDFC Has charged my credit card for double the amount of the ticket.I have spoken to the credit card department regarding the same and they assured me that I should contact your good selves regarding the same and after checking the tranaction codes that your company would return the extra amount charged for the same ticket to the HDFC credit card department.Kindly have the same done at your earliest after checking all the details.

  5. Ananta Reply

    Yesterday we had booked the tickets for Pune to Chennai for 27 Apr-2013 and for Chennai to Pune for 30th Apr 2013, and transaction had been done via net banking and the amount had been deducted. However, due to you server problem we have not receives the PNR no. Pls do the needful on urgent basis, also find the attached bank statement for your perusal.

  6. tamanna Reply

    With Reference to Yatra booking no: 10155884 and Yatra booking no: 10156307, I would like to inform you that both of these tickets of Rs 7755 (Rs 3861+ Rs 3894) were cancelled by Airline. I got Cancellation notification from Yatra in Dec 2nd week, 2012( booking no: 10156307) and Jan 2nd week, 2013(booking no: 10155884).

    But Still I have not received the refund from Yatra. I need money urgently, please refund my money before Feb 15th, 2013.

    If you are not ready to return my money within this time period, then I have no other go other than raising a case in Consumer Court against Yatra.

  7. AK Reply

    Very poor customer service. I cancelled my train and after several weeks, I havent yet got the refund. On your website it however states:

    “Your ticket will be cancelled within minutes and the status will be updated in My Bookings. The amount, after the relevant fee deductions will be processed and credited to your account within the next few days.”

  8. Vinod Kumar Reply

    I’ve booked an Air-Ticket (New Delhi – Mumbai, Air India Flight No. AI-688) for the name of Mr. Mohan Yadav on March 11, 2012
    through my credit card vide yatra reference no. 1103214988 amount of which is Rs. 6905.00 but due to some problems I’ve cancelled the above ticket.

    After cancelling the above ticket, another ticket for the same passenger is booked. But the cancellation amount of the above ticket as earlier I sent a message to your customer care through “Contact Us” option on your site. But I didn’t get any reply of it neither I\ve any copy of the above message. Though I’ve entered my mobile no. & e-mail id.

  9. Amruta Reply

    we booked air India flight from mumbai to London and connecting from London to st Lucia..but as air India pilots are on strike our tickets are canceled and its been 3 days one lifts the call.. we want to ask when we will get our money back…i think u should reply and pick the calls and say whats the actual condition. what passengers will do if no one lifts the call and dnt reply to emails..

  10. Swapnil Reply

    My reference number is 424YJE.
    I have not got my booking money yet.
    Please return my money as soon as possible.

  11. babu Reply

    My yatra ref no 04011221216. I have cancelled my air line tickets from Vizag to Banglore for 11th feb 2012 and also cancelled return tickets from Banglore to Vizag for 13 th feb 2012 pnr S8G5LE. I have cancelled the air tickets through respective air line counters. Several times i tried to contact the help line for my refund money, but in vain. Kindly see that the money is refunded to my credit card a/c without any further delay. pl reply about my refund money. y.p.babu

    • Kamlesh Reply

      I cacelled my train ticket on 22th of February 2012 but I haven’t got my money back in my account.
      Kindly return my money

  12. venkataraman Reply

    Dear Sir, on 14th feb 2012 i have booked the ticket (my booking reference no. 14021218116) through yatra saver in kingfisher flight IT 182 from chennai to mumbai for 17 feb 2012 and it is scheduled at 7.45 am from chennai. but from kingfisher airlines i got message and i also confirmed from chennai airport that flight has been cancelled due to operational failure. but kingfisher told that it will will be refunded to yatra. so whether the amount will be refunded to me from yatra or what is the procedure to get the amount back. i tried contacting your customer service number but no one is reaching me till now. i request you to please contact me at the earliest so that i can confirm from you about the refund. please contact. kindly do the needful.

  13. Anamika Reply

    Its been almost 10days ago i have cancelled flight through Yatra.,till now i didn;t my cask back.plz return my money.

  14. D M Nair Reply

    I booked the following air tickets and performed journey. Kindly e-mail the fare details for submitting claims to re-imburse from Department.
    (a) Tiruchirapally to Chennai on 23 Dec 2011 by Jet konnect 9W-2388 Air line PNR is GESXEX.
    (b) Chennai to Calcutta on 14 Jan 2012 by Air India AI-766 Air line PNR is Y6164.
    (c) Calcutta to Dibrugargh on 14 Jan 2012 by Air India AI -709 Air line PNR is Y6164.

  15. Indira Reply

    Dear All
    I am yet to receive the confimation of following air tickets
    1 WB7ELG, Nagpur -Mumbai
    2. S2-111 Mumbai-Nagpur
    pl. do the needful at the earliest

  16. sudhir Reply

    I cacelled my train ticket on 25th of January 2012 but I haven’t got my money back in my accout.
    Kindly return my money

  17. gaurav sharma Reply

    I have booked 3 train tickets on jan2 having pnr 2330288231 yatra refrence QWFZ3E.But as my all three tickets did not get confired,we did not travel on this date. While we contacted IRCTC, they requested mail from [email protected]. I have sent many mail to yatra but they are not taking nessesary action.

  18. Nandakumar Reply

    I have booked air tickets having the following pnr.(1)YL4S2,for shillong to delhi and delhi to shillong via kolkata. Shillong to delhi was cancelled by me through Air India on 2-1-12 and Delhi to shillong was cancelled by air line. No refund is given by Yatra till date.
    Another flight from chennai to Gwahati on 4-1-12 was also cancelled by me through Yatra.PNR -YCGMAS.Refund for that also pending. For this purpose I tried to contact your agents many times .Two or Three times the call was connected to the agents and after hearing from me , they appeared to be disconnect the phone.They never try contact me.I have experienced that for booking flights ,the agents are very keen to call back immeaditely. This is highly shocking form an agency like YATRA. So kindly look into the matter quickly and inform me through my phone xx. Expecting a speedy reply. NANDA KUMAR.R.G

  19. Jawed Akhtar Reply

    I’m still waiting for the confirmation from Yatra for the refund of the air ticket which was not being used by me. I have requested the cancellation and refund of the money of the following booking on 4-Jan-2012. I had tried to cancel from the net but it was not possible. My son travelled to Nagpur from Bombay dated 04-Jan-2012 by another flight (new booking Yatra Reference Number.:04011210317).

    IndiGo 6E-417
    Departure: Mon, 09 Jan, 11:35 Mumbai (BOM) Confirmed
    Arrival: Mon, 09 Jan, 12:55 Nagpur (NAG)
    Airline PNR SLLBCX
    Yatra Reference Number.:17121127566

  20. G.Moorty Reply

    I booked a return ticket from Chennai To Belfast UK . The head office wrongly booked my ticket to Chennai -London – Bhadrak (Orissa). After my alert they changed. But the transit time at the London Gatwick is very short. We cannot board the connecting flight by traveling from South terminal to North terminal at gatwick. So I sent mails twice,fax twice (and my attempt to contact them through phone failed) to book a earlier flight from Belfast so that i will get assured time for the connecting flight. No response from the main office so far.

  21. sudhakararao Reply

    please infom me the latest with in india and abroad packages



    With reference to Yatra Reference Number : 2409104277 would like to inform you that as per scheme I was promised to get Watch and Rs. 1000 cash back.

    I have received watch but still have not received Rs.1000 cash back. Its almost a month now and I ; didn’t expected this from you.

    Appreciate your immediate action on this.

    My complaint case no. 5297243.

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