Contact Wendy’s: Find below customer service details of Wendy’s restaurant, including phone and address. You can reach the below contact for queries on Wendy’s restaurants, jobs, franchise enquiries, location details or other questions. Besides contact details, the page also offers information and links on Wendy’s products and services.

Wendy’s Head Office
Wendy’s International, Inc.
One Dave Thomas Boulevard,
Dublin, OH 43017
United States
Phone: (614) 764-3100

Wendy’s Customer Service
Phone: 614 764-3100, ext. 2032
Phone: 905 849-7685 (Canada)

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Store Locations
Click here to locate a Wendy’s store nearest to your address. A local store can be located by address, city, state or zip code.

Gift Cards
To purchase Wendy’s gift cards click here.

About Wendy’s International, Inc.
wendysWendy’s was founded by Dave Thomas in the year 1969. Wendy’s currently operates more than 6,500 restaurants in the US and 25 other countries. The third largest hamburger company in the US, Wendy’s is owned and managed by the Wendy’s International, Inc.

Headquartered in Columbus, Ohio, Wendy’s employs some 641,000 people (as of January, 2011). The company was formerly known as Wendy’s/Arby’s Group, Inc. and changed its name to The Wendy’s Company in July 2011. As for the menu at Wendy’s restaurants, one can find hamburgers, chicken and wraps, garden salads, beverages, fries and sides. Wendy’s competitors include McDonald’s, Burger King, Taco Bell, and Kentucky Fried Chicken.

Since 2009, Wendy’s has announced plans to enter 20+ new countries. Internationally, its restaurants are found in Canada, New Zealand, Guam, Indonesia, Japan, Malaysia, Philippines, Singapore, Russia, UAE, Argentina, Venezuela, Bahamas, Jamaica, Puerto Rico, Costa Rica, El Salvador, Mexico, and Panama, among others.

This article has 13 comments

  1. Randy G Reply

    I love Wendy’s for your basic cheese burgers and fries. You beat the competition like United Airlines beats customers!

    A friend told me how much he liked your Baconator burgers so I figured I’d give it a try today. I was dining in the restaurant. The staff were friendly and efficient at the register, greeting and thanking me while seeming genuinely sincere. Kudos there to store 00000999.

    I ordered the Baconator Double combo meal. The fries were fairly hot, not fresh but good. The Baconator Double was nothing short of disappointing. The meat was dry and over cooked. It did have two slices of cheese and what appeared to be a single slice of bacon, broken in half and crumbled because it was so dry. The buns were flavorless (what happened to the buns that were almost buttery tasting – they were what made you great). The buns were also dry. By the time I started eating there was a long line in the store and I couldn’t waste time because of appointments coming up.

    When I got home I filled out a survey ad the link, and afterwards found a link to the Wendy’s site and looked up the Baconator in your menu. What I got was NOT what you advertise. These were not 1/4 lb patties and there was no way there were 6 fresh cooked pieces of bacon that were “fresh cooked.” The small amount present was dry and crumbled. There was no mayo or ketchup on the buns; mine was dry and plain and it was not ordered that way.

    For more than $9 after taxes I feel duped for thinking a high end menu item would be worthwhile. I will stick with my favorite stand by, Junior Cheeseburgers. I won’t ever pay this amount again for any item at a Wendy’s. Perhaps it was the store, perhaps not. Disappointment is the key word here.

  2. Denise Reply

    At Wendy’s, Mackey St., Bahamas. Got breakfast order wrong, but seemed put upon to correct it. Then tried to order a coffee – no coffee!! Really!!!

  3. ericia Reply

    Hello Wendy’s Canada. I live in Toronto and I have a 5 year old who loves your restaurant. We as a family like to visit your establishment as a treat. I notices awhile back you stopped using the paper cups for catsup and are using the plastic cups, I believe that we can all do our part in helping manage the waste that we produce and I know the cups are small but when you add them up it makes a huge impact. please bring back the little paper cup, I feel awful each time I get catsup!

  4. David Miner Reply

    Visit the Richmond Rhode Island location often. Worst Wendy’s ever been in. Always confusion with orders, long waits. Trash over flowing, never any ketchup in dispensers, filthy bathrooms. Bad management. Surprised this place is still open.

  5. Melissa Miller Reply

    I have celiac’s disease. Therefore eating out is a risk. However if I learn that a restaurant has a gluten free menu; I trust them. I was thrilled to find out that Wendy’s has a gluten free menu. I ordered the bacon cheese potato. As I was in line waiting to receive my order the lady on the cook line had just finished cutting breaded chicken. She did not change gloves when she got my potato and she proceeded to cut the potato with the same cutting utensil she used for the chicken. Anyone who has gluten issues knows that this can be really bad for our health. I called out ma’am 3 times before she even acknowledged me. I explained to her that because of the breaded chicken on her gloves and on the “knife” that I would be unable to eat the potato. She was not happy about this and even rolled her eyes. However she did change gloves and got another potato out of the warming drawer. This has taught me that just because a restaurant has a gluten free menu doesn’t mean that the employees know that cross contamination is a huge health risk to individual.

  6. Marion prince Reply

    I live in Canada… And I just went to Wendy’s in Huntsville, Ontario…. It was gross..The Manager wiped his head three times from sweat and the he went and started making Sandwiches… Plus no one washed there hands and no hair nets

  7. Phyllis Chasin Reply

    We have our lunch at Wendy’s every day. I am on a semi-restricted diet, and the grilled chicken wrap has served me very well. And now much to my dismay they have changed the recipe.It is no longer one that I feel I can eat safely, without problems. I wonder why you would do such a thing. I’m certain I’m not the only one who feels this way, but rather than write to complain, these people have gone elsewhere to eat, something I will probably need to do. Even if the original grilled chicken is bland to some, they could always supplement its flavor. But the flavor of this new recipe cannot be altered. Popeye’s, McDonalds, DQ, Burger King, here I come.

  8. raymond terry Reply

    Went to Wendy’s in Vandalia, Ohio. The hamburger was like eating a leather was cold, tough like it had sat for day or two. The fries were not crisp they were rubbery it was a horrible experience , I told my wife I will never go back there again. Poor old dave Thomas would be rolling in his grave..not worth 10 cents.

  9. Gregory Yount Reply

    REQUEST: I was wondering if you could start making and selling vanilla frostys with bacon crumbled up in it people love bacon and frostys combining them would be delicious. Thank-you

  10. gail Reply

    Went to the Lloydminster, Alberta location 34 degrees outside air conditioning broke. This has been down for sometime. Money saving for the owners staff are not in position complain as ALL foreign workers and afraid to say anything. Pretty darn sad!,,,Sweatshops not sure that’s not Dave had in mind.

  11. Jim Reply

    Got Wendy’s for lunch. I must say that your friies had to be the worst fries I have ever had at Wendy’s. They were not crisp and hot. They were really soft with no flavor. In the Past you had some of best fries in town. I could not eat most of them. I am very disappointed with your food.

  12. Alice Reply

    I went to Wendy’s and ordered the Asian salad and they forgot the cashews. I went to a different location today and ordered the apple pecan salad. I ordered the full size and got the half size. I am getting very discouraged about going back. Speed is nothing without accuracy.

  13. David Reply

    How many Wendy’s restaurants are in Costa Rica and where are they located? I can’t seem to find a list on the Internet. I live in San Jose.



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