Contact USPS: Find below customer service, support of United States Postal Service (USPS), including phone and address. You can reach the below contact for USPS shipments, mail packages, tracking, postal rates, locations or other queries. Besides contact details the page also offers information and links on USPS services.

USPS Head Office
United States Postal Service,
Office of the Consumer Advocate,
475 L’enfant Plaza SW, RM 4012,
Washington, DC 20260-2200

USPS Customer Service
Phone: 800-ASK-USPS (800-275-8777)

Phone: 1-877-TTY-2HLP (877-889-2457)

Technical Support
Phone: 1-800-344-7779

Track and Confirm
Phone: 800-222-1811

Stamps By Phone
1-800-STAMP24 (1-800-782-6724)

Shipping Supplies

Passport Book
1-877-4USA-PPT (1-877-487-2778)

Track Item
To track your item sent through USPS click here. You will need to enter the label number to see the status of your item.

USPS Locations
For USPS locations across the country click here. You can find address and phone details of retail post office, collection box and automated postal center. You could also find USPS locations by clicking on QUICK TOOLS on USPS homepage.

Online Shop
Click here to visit the online shop of USPS. Products include stamps, envelopes, click-n-ship labels, pre-inked rubber, supplies, express mail, priority mail, forms, rolls, panes, gifts/fun stuff, collectibles and more.

Schedule Pick Up
To schedule a USPS pick up click here. The service is free for Priority Mail, Express Mail, Global Express Guaranteed, or Merchandise Returns services.

Calculate Price
To calculate price of your USPS packages, whether for domestic or international destinations click here

Zip Codes
To look up a zip code for USPS packages click here

About United States Postal Service (USPS)
usps-logoUnited States Postal Service was founded in the year 1775. The government postal deparment was  created under Benjamin Franklin. USPS delivers to nearly 151 million homes and businesses across the US. In 2010, USPS had a revenue of 67 billion dollars. Also, the same year 171 billion mail pieces were processed. In fact each hour USPS procesesses 23 million mail pieces. USPS currently has over 5,70,000 employs and 32,000 postal facilities. USPS ranks 29th in the 2010 Fortune 500. If you dint know, the postal service is US’ second-largest civilian employer after Wal Mart. is one of the most frequently visited government sites with more than 413 million visits in 2010. Click-N-Ship generated $423 million in sales in 2010. The Postal Service maintains 29,000 informational pages on its website. Some of USPS’ trademarks include ACS, APC, Certified Mail, Click-N-Ship, Cradle to Cradle, If it Fits, it Ships, EPM, Express Mail, FASTforward, First-Class, IM, Intelligent Mail, MASS, MERLIN, Netpost, OneCode, Parcel Post, PC Postage, ReadyPost, REDRESS, US Mail, Standard Mail, Priority Mail and The Postal Store.

This article has 22 comments

  1. Liz Brookman Reply

    St. Charles Missouri USPS office on Woodstone are a joke. Mail box key slot broken, no one will take responsibility to fix it. Getting the complete run-around, was told I would need to travel to the office (during business hours, mind you!) to FILL OUT A FORM to have a maintenance man (there is only ONE person on staff) come to fix the key so I can get my mail. The ONE and ONLY maintenance person in this office only works on WEDNESDAYS. I have had to make 10 phone calls in the past 7 days and I still CANNOT GET MY MAIL. They will not deliver to my door, either, WITHOUT A FORM! At this point, I have NO WAY to get MY mail, as I am AT WORK AT MY JOB during business hours, and no where near my local post office. Tried to call to register a complaint. Was put on hold for over 20 MINUTES. Still no answer. I will probably never get my mail. It is OK for me, because I do most everything online these days anyway to make SURE these idiots go out of business, but the problem is, my dad has medical supplies being mailed to him and we cannot get them out of our mail box.I GIVE UP. You win.

  2. John Reply

    I normally try not to complain, but I purchased a $1,000 dollar money order over a year and a half ago, I sent the actual money order itself (I messed up writing it out) to the Accounting Branch asking for a replacement, along with the form 6401, my Drivers License, even the Debit Card I used to purchase the money order.

    I sent everything needed certified mail, so I even know the guy who signed for it. Apparently I have to wait 60 days to get a replacement, it’s now been 6 months since they received everything.

    I see all the documents stapled in my kitchen, but I walk by it because I just don’t feel like trying to deal with such a complicated issue.

    But this is my question:
    ‘Someone’ did in fact purchase this money order a year and a half ago, it hasn’t been cashed, it’s actually in possession on the Postal Service, so it’s not going to get cashed, why is it not feasible that I just get a replacement?

    How could it be this complicated?

  3. Keith Reply

    I just wanted to share an idea that I had. A way to help USPS and to create jobs. What our government needs to do is create USPS super centers that sales only merchandise that is manufatured in the U.S.

  4. lynn lackey Reply

    On Nov. 26 I sent a package to Japan and 1 to Georgia. The package made it to Japan fine but the Georgia one was lost. This was sent to a large business, not a residence. Since I had lost the tracking number I was told too bad, we cannot do anything without the number. No one offered any help. Many people warned me not to use USPS but I stupidly had faith in them. The package was a gift for my 3 year old granddaughter. I will never again use the post office. No wonder they are losing business with a too bad, so sad policy!

  5. Carolyn Reynolds Reply

    The USPS branch at 454 Richmond Road , Richmond Heights, Ohio is a testament to what is wrong with America. Lousy service, poor or non- managerial skills, drinking and drugging on the job, and a completely ghetto enhanced littered front entrance. Close this place down and save lots of money.
    Do a drive by one day and see the decline of America at this exclusive ghetto enhanced USPS.

  6. somen Reply

    I have not yet received the consignment bearing no CJ492304845US in INDIA. It is ordered through priority mail on 28th Jan,13 (29th active date) . Package is not traceable in INDIAN Foreign Post office neither in INDIAN Post Office.

    Pls let me know when can i get the delivery. Also inform me whether it has left china or not

  7. Raffaele Reply

    I’m waiting for an item shipped on 11-6-12 USPS Priority Mail & Insured, Customs #CW220645884US. It results have left Chicago but italian postal service has not received the package. Please tell me where is the package and what I must make in order to unblock the situation. Thank you very much.

  8. Elvira Reply

    Can you please tell me how do I contact USPS support/customer service ?
    The “customer service” section at their website cannot be used by international customers because it requires a U.S. contact address, and e-mails “could not be delivered” to the address mentioned above.

  9. tri prabowo Reply

    I am writing from Indonesia to inquire about your policy. According to my business relation in USA, since 16 May USPS had temporary hold on shipping of any lithium batteries which include any phones such as iphone that contain lithium inside. I would like to ask your confirmation whether this information is true and moreover, like to inquiry too, for how long will USPS will hold this policy.

  10. Sonam Reply

    I have been expecting a post (normal) which is extremely important for me from the US which was posted on 2-April-2012 but till now (24-April-2012) i have not received it * Please let me know how long it take to reach Bhutan, the whole problem is because of the unavailibility of the sender to send by priority/registered/express mail services. Can I now subscribe to the premium mail service and pay on delivery?

  11. Joyce Savellano Reply

    Good day!

    Im expecting a package since last friday and I tracked it down on your website but there has been no updates yet. The reference number is EI489619990US. I would like to know when exactly is the delivery date for I will be out of town this anytime week. Looking forward to your immediate response. Thank you!

  12. Ripsy Reply

    My brother had sent some important files from philadelphia to India on 11th jan’12. We have not received the same till date.
    The papers are very important and we are tensed as to when we will receive the same.
    Please let us know where the parcel is reached

    • Sue Reply

      Hi ,

      I am in the same situation as yours. Did you receive the package.

      Thank you.

  13. Oleg Reply

    Good day!
    13,12,2011 parcel was sent to Belarus and it is not known where is it today. Tell me, where it is right now.

  14. vesna Reply

    I ordered something online back in Nov 2011 and I still have not received it.The number is LC48 2895 644 U S.Now upon checking on your site it shows a date of Dec 14 in Jamaica NY and that is the last date.In the features section it says International letter.What does that mean???The package is supposed to come to Serbia..What has happened?????????

  15. maritza navarro Reply

    Good afternoon
    I am writing from Chile to check a box sent to me from the office of Carnegie Mellon University in Santiago on December 5, 2011 and to date have not received anything.
    According to the bill tracking number is bill# 1-13065-2-1206524-2.
    I would appreciate if I could indicate the shipment status to claim here in my country.

    Maritza Navarro

  16. Chantal Reply

    A package was sent from Arizona to Barbados. However I have still not received any thing. My search has shown that it is still in the US. Can you confirm for me please?

    • CCC - Sam Reply

      please reach the USPS customer support and they shall help you in tracking the package

  17. Telus Andy Boaz Reply

    hi,i live in Haiti, i have a person send me a mail 09/06/11 4:37pm
    at cabaret, avenue soleil, 4eme impasse#35, i dont know where i can check if it arrived, adress usps in Haiti please.

    • CCC - Sam Reply

      you can check from the website the status or simply call the customer support

  18. Armando Reply

    Mr. Paul Vogel and Mrs. Susan Plonkey, VP of sales at the USPS
    I have been a USPS customer since 1987
    I hereby denounce the companyfor repeated delays in delivering the EMS.

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