Step aboard a magnificent journey that combines timeless elegance with unrivaled hospitality. Welcome to Turkish Airlines, where dreams take flight and boundaries dissolve in a symphony of cultural fusion. From the moment you enter this world-renowned fleet, you will be transported into an extraordinary realm of luxury, comfort, and innovation.

Turkish Airlines is more than just an airline; it is the gateway to a world of endless possibilities. Picture yourself reclining in plush seats that embrace you like a gentle embrace, while the subtle aroma of Turkish cuisine fills the air. As you soar through the skies, their dedicated crew, renowned for their warm smiles, and impeccable service, will cater to your every need, ensuring an unforgettable experience.

Immerse yourself in their onboard entertainment, where cutting-edge technology brings your favorite movies, music, and games to life. With WiFi connectivity throughout your journey, you can stay connected with loved ones, or effortlessly delve into the digital realm of knowledge and entertainment.

Their extensive global network spans six continents, with over 300 destinations waiting to be explored. Whether you yearn for the grandeur of historical landmarks, the allure of pristine beaches, or the mystique of ancient cultures, Turkish Airlines will whisk you away to your desired destination with unparalleled efficiency and style.

Experience a seamless travel experience from start to finish, as their state-of-the-art facilities and award-winning services redefine the standards of modern aviation. With Turkish Airlines, your journey becomes an unforgettable chapter in the tapestry of your life. Here is where the world truly becomes your oyster.

How to Contact the Airline for Help

If you have a comment or feedback, you can share it by writing to the airline’s headquarters. The address is:
Turkish Airlines General Management Building,
Ataturk Airport, Yesilkoy 34149,
Istanbul, Turkey

To share your query or complaint on reservation, cancellation or baggage, you can call 0850 333 0 849 or +90 212 463 63 63 (Turkey). Here are the numbers for other key regions: +61 1 800750849 (Australia),+86 1056971330 (China), +33 1 579 79 849 (France), 0008000501565 (India), +622131132606 (Indonesia), +525510361234 (Mexico), 00800101214 (Qatar), +90 850 333 0 849 (Singapore), +971 8000 3570 43 43 (UAE), +44 (0)844 800 66 66 (UK) and +1-800-874 8875 (US). We have a separate guide here if you are seeking help on lost baggage.

Popular Routes of Turkish Airlines

The primary hub of Turkish Airlines is Istanbul Airport in Istanbul, Turkey. It serves as the main base and the central connecting point for the airline’s extensive network.

In addition to Istanbul Airport, Turkish Airlines also operates flights from its secondary hub, Sabiha Gokcen International Airport, located on the Asian side of Istanbul.

Turkish Airlines connects to major cities around the world, offering a vast network of destinations. Some of the prominent cities that it serves include London, Paris, Frankfurt, Amsterdam, Rome, Moscow, Athens, New York, Los Angeles, Chicago, Toronto, Dubai, Abu Dhabi, Doha, Riyadh, Cairo, Johannesburg, Beijing, Tokyo, Bangkok, Singapore, Mumbai, Delhi, Jakarta, Sydney, and Melbourne.

Please note that this list is not exhaustive, and Turkish Airlines offers connections to many more cities worldwide.

How to Book Your Flight Online

To book your flight with Turkish Airlines, follow these simple steps —

  1. Visit the Turkish Airlines website or download the official mobile application, available for iOS or Android.
  2. On the homepage or main screen, you will find the flight booking section (Plan & Book). Enter your departure city, destination, travel dates, and the number of passengers. Click on the “Search Flights” or a similar button to proceed.
  3. Browse the available flight options based on your search criteria. You can sort and filter the results based on price, departure time, duration, and other preferences.
  4. Select the desired flight by clicking on it. Review the flight details, including the fare, cabin class, baggage allowance, and any additional services offered.
  5. Customize your flight by choosing your preferred seat, meal options, and any extras such as additional baggage or travel insurance. These options may vary depending on the flight and fare class.
  6. Provide the passenger details for all travelers, including their full names, contact information, passport details, and any other required information.
  7. Review the booking summary, including the total fare, taxes, and fees. Make sure all the information is accurate before proceeding to the payment stage.
  8. Choose your preferred payment mode, such as credit card, debit card, or alternative payment options, and enter the required payment details.
  9. Confirm your booking and complete the payment process. You will receive a confirmation email with your e-ticket and booking details.
  10. Make sure to review the booking confirmation and e-ticket for any special instructions or requirements regarding check-in, baggage, and other important information.

If you encounter any issues or require assistance during the booking process, Turkish Airlines’ customer service representatives are available to help via phone, email, or live chat.

How to Check-in For Your Flight

To check in at Turkish Airlines, follow these step-by-step instructions.

  1. Before heading to the airport, ensure you have all the necessary travel documents (passport, visa, etc). Check the entry requirements for your destination.
  2. Turkish Airlines offers several check-in options. You can check-in online, use the mobile app, check-in at a self-service kiosk, or check-in at the airport counter. Decide which method is most convenient for you.
  3. For mobile app or online check-in, you need to visit their website or download the app. Enter your booking details such as your reservation code or e-ticket number. Follow the prompts to select your seat, if available, and provide any additional required information. Review the details and confirm your check-in. Obtain your boarding pass electronically.
  4. For self-service kiosk check-in, locate the kiosks at the airport. Follow the on-screen instructions to enter your booking details or scan your passport. Select your seat and provide any necessary information. Review the details and confirm your check-in. Collect your printed boarding pass.
  5. For airport check-in, arrive at the airport with sufficient time before your flight. Locate the Turkish Airlines check-in counters. Join the appropriate queue for your flight or travel class. Present your passport and booking details to the airline staff. Follow their instructions to select your seat and provide any required information. Receive your printed boarding pass.
  6. Ensure you comply with baggage policies regarding size, weight, and restrictions. Confirm if you need to drop off any checked baggage or if you are traveling with only carry-on luggage.
  7. After receiving your boarding pass, proceed to the security checkpoint. Have your travel documents ready for inspection.

How to Manage Booking Online

To manage your flight booking with Turkish Airlines, visit the airline’s website using a web browser on your device. Look for the “Manage Booking” or “My Bookings” option on the website. It is usually located at the top of the homepage. Enter the required information to retrieve your booking; this typically includes your reservation code and the last name of the passenger.

Once your booking is retrieved, you will be able to access and manage various aspects of your reservation. These may include personal information, flight details, seat selection, special services, flight changes or cancellations, and adding extra services. As you navigate through the “Manage Booking” section, follow the prompts provided to make the desired changes or additions to your booking. Make sure to review all changes before confirming them. Pay any applicable fees.

If you encounter any difficulties or have specific questions regarding your booking, we recommend you contact Turkish Airlines directly. Their customer service representatives will be able to provide personalized assistance and guidance based on your specific situation.

Overview of the Frequent Flier Program

Miles&Smiles is the frequent flier program of Turkish Airlines, offering a range of benefits and rewards to its members. With Miles&Smiles, travelers can earn miles when flying with Turkish Airlines, its partner airlines, or through various non-airline partners such as hotels, car rental companies, and credit card programs. These miles can be redeemed for a variety of rewards, including free flights, upgrades, excess baggage allowance, and access to airport lounges.

The program has different membership tiers, including Classic, Classic Plus, Elite, and Elite Plus, each with its own set of privileges. Miles&Smiles offers exclusive benefits such as priority check-in, extra baggage allowance, and access to dedicated customer service channels. You can track your miles, manage bookings, and explore special promotions through the program’s online portal or mobile app. Miles&Smiles aims to enhance the travel experience for its members by rewarding their loyalty and providing a range of valuable perks and rewards.

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Last Update: July 20, 2023