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Contact Telkomsel: Find below customer service details of Telkomsel in Indonesia, including phone and address. You can reach the below contact for queries on new Telkomsel mobile connections, billing or cancellation, internet plans, prepaid / postpaid subscriptions, or other questions. Besides contact details the page also offers information and links on Telkomsel services.
Telkomsel Head Office
Wisma Mulia, Lt. Mezzanine
Jl. Jend Gatot Subroto No 42. Jakarta 12710, DKI Jakarta
Phone: (021) 5240811
Fax: (021) 52906121
General: 0807 1 811 811
Medan: 061 – 457 8811
Jakarta: 021 – 21899811
Bandung: 022 – 2553811
Surabaya: 031 – 8403811
View / Pay Telkomsel Bill
To view or pay your Telkomsel bill online click here
Telkomsel Offices (GraPARI)
Locate a Telkomsel office nearest to your street here. You can visit a local office to subscribe to new connections or pay your pending bills.
Telkomsel was founded in the year 1995. It is a leading telecommunications company in Indonesia, having a network covering over 95% of the country. As of 2010, Telkomsel had close to 89 million customers. The cellular service provider is also the leader in the broadband market. In 2009, the company had revenue of 81.64 million. A subsidiary of Telkom Indonesia, the company provides its cellular services through through GSM Dual Band (900 & 1800), GPRS, Wi-Fi, EDGE, 3G, HSDPA and HSPA+ networks.
Telkomsel offers KartuHALO for postpaid connections. Postpaid Users have options such to choose like HALO Fit, HALO Hybrid and HALO Data. These products offer different tariff plans and features. For prepaid connections, Telkomsel has simPATI and Kartu As.
Value added services for prepaid and postpaid connections include SMS, MMS, multi-party call, call forwarding, call waiting, social networking and more. Telkomsel users can also get access to mobile banking.
For high speed wireless broadband, there is Telkomsel Flash that provides speed up to 7.2 Mbps and works on HSDPA/3G/EDGE/GPRS.