Contact Sun Cellular: Find below customer service details of Sun Cellular in Philippines, including phone and address. You can reach the below contact for queries on new Sun Cellular mobile connections, billing or cancellation, internet plans, prepaid / postpaid subscriptions, or other questions. Besides contact details the page also offers information and links on Sun Cellular services.

Sun Cellular Head Office
Galleria Corporate Center
Edsa Corner Ortigas Avenue
Quezon City, Manila

Sun Cellular Customer Service
Phone: dial 200 or 02 395-8000
Phone: dial 888 or 02 397-8888 (Postpaid Elite)

Broadband Wireless Support
Phone: dial 333 or 02 395-3333

Sun Stores
Click here to locate a Sun store nearest to your street. You can visit a Sun store to choose new plan or to pay your pending bills.

Sun Downloads
To download ringtones, music, wallpapers and games for your Sun device click here

About Sun Cellular
sun-cellularDigitel Mobile Philippines, Inc was founded in the year 2003 and operates by its brand name Sun Cellular. The leading telecommunications company in Philippines has more than 15 million subscribers and some 7,000 cell sites nationwide. Sun Cellular is a fully owned subsidiary of Digital Telecommunications Inc (Digitel). The fastest growing mobile network provider, Sun Cellular, was recently awarded The Most Promising Telecom Service Provider in Asia Pacific in the Frost & Sullivan ICT Award in Singapore.

For prepaid connection, customers can get a Sun SIM with plans such as Sun P29 Super Budget SIM, Sun P35 Super Loaded SIM, Super Combo SIM, Sun P49 Call & Text International SIM, Super Value SIM and more. For postpaid connection, there are regular postpaid plans, fixed loan plan, easy line, group plans, Double Deal, Sun Elite series, BlackBerry plans, and call and surf plans. Many of the plans have special benefits such as free SMS, special rates for Sun to Sun etc. One can also select Sun plans with phone brands such as Nokia, Samsung, LG, Sony Ericsson, HTC and BlackBerry.

If you are a BlackBerry user, then there is BlackBerry Plan 999, BlackBerry Data Add-on Plans and BlackBerry PlayBook Bundles. The BlackBerry services provide you with instant access to email, social networking and instant messaging. To enjoy internet on your mobile activate GPRS and load up with Sun Regular Load via XpressLoad or Call Card. If your phone is 3G-capable, set your network mode to 3G (UMTS) for faster browsing. If you want to make international calls, you can find call cards with affordable rates.

Besides prepaid and postpaid cellular connections, Sun offers broadband internet. There are postpaid/prepaid broadband plans that gives speeds up to 3 Mbps. Plan 649, Plan 799, Plan 350 Lite, Easy Broadband 799 and MyWifi Plan are some of Sun’s affordable plans. There are also netbook bundles and MyWifi bundles that can connect up to five wifi devices.

This article has 15 comments

  1. Isagani N. Yao Reply

    This is my utmost concern about the unfair condition of paying my elite plan and without getting the full benefits that supposedly provided by Sun cellular.

    I have been a loyal subscriber of your network for so many years already. But lately its been difficult for me to understand that my loyalty will not be rewarded or the longer the period that i patronage your services, the harder i get the full services that shall be given to me.

    My Concern is all about my Renewal of Plan. I have already applied it since October 2015 and yet I still don’t have it?? I mean that supposedly new issuance of my kind of cellphone. The Problem now is that you abolished the elite plan and you let me wait to use it and pay for the plan that conditions on service and unit provided does not already exist! Honestly! Nobody seems to care about giving me a good choice and answers at your Sun shops advisers.? That let me have the feeling now of being abused and treated very unfair! And now added aggravation again is totally losing my mobile data/internet that supposedly the only thing that holds me to maintain my account?

    I have been going back and forth already to different sun shops branch and several times calling your customer service. But all they said as usual was to wait for 24 hrs.

  2. Bren James Reply

    I got my sun plan 350 last sunday 7/14/13 at cash n carry branch but until now, my sim card is not yet activated. They already swiped my credit card but they did not provide right services. This is my ref . number 1591989.

  3. dexter b. olito Reply

    I am a prepaid subscriber. my phone is a samsung galaxy ace. I keep on asking to activate my gprs or to set my unit so that I can surf the net. they keep on sending configuration and I keep on installing it but up to now I cant surf… what do I do? thanks

  4. Gerard Reply

    I just want to ask your help regarding with PUK code. I already lost my copy and i have so many important contacts in there. i really need your help to activate it again.

  5. Evelyn Aurelio N. Serrano Reply

    I misplaced my simcard during our transfer from Manila to Chino Roces Ave., Makati.

    My son told me that I may request a new simcard. Where is your nearest office near our new place?

    I will appreciate if you can reply soonest.


  6. virgilio R albino Reply

    I already paid my bill last month but until now my phone is not activated. This is my reference No 0145360013.

  7. lourdes antonio Reply

    Follow up with my e-mail dated Feb. 16,2012… to date I have not received a reply from Sun Cellular… today I received their updated bill which already reached the amount of P3,940.98. You continuously billed me but I reiterate….marami na po akong requests through customer service hotlines and made several visits to your customer service in Robinson’s Place Pioneer to cut the broadband service and on March 2012,pina cut ko narin po yung cell.

    In fact, naisurrender na po yung unit for broadband…Sun Cellular barred already my cell…pero charge pa rin kayo ng charge na wala naman ako usage…This complain was made since Oct. of 2011…

  8. gerrie Reply

    good day to you sir/ma’am,
    I just want to ask your help regarding with PUK simcard. i need your help to activate it again. i have so many important contacts in there. my sim number is xx. thank you so much sir.

  9. lan Reply

    I just want to talk to a customer service representative,but Im disappointed a machine will be the one to answer only.I just bought a regular load this morning,but when I checked out tonight its gone,I even not texted or used it.Please give me info about it..thanks!

  10. Eric John Reply

    Will you help locate the Sun Dealer In the Northern Part of Cebu…Pls help me whose in charge their address, cell numbers and Names,,,,I’ll be waiting…

  11. denzkie13 Reply

    Sun, bakit suspended ako? hind makatawag or text! nkaregister ako sa inyo ng TU200 valid for 1 month! Hindi din ako makatawag sa holtilne nyo na 200. ANO BA?

  12. Bea Reply

    What is the differences between this two sim 1.) is Sun P35 Super Loaded SIM, next one is Super Combo SIM, Sun P49 Call & Text International SIM

    pls help if anyone knows about this

  13. lourdes Reply

    I am very much confused of how,where and whom to talk to regarding my internet wifi connection. I have sent letter of request for termination of service last Nov.2011 but no response till today Feb 16,2012. Prior to my letter, I have made several requests from your Service Center in Robinson’s Place Pioneer Mandaluyong to have an inspection but no response or feedback from your office. I am no longer using your WIFI service since Nov. 2011 because it is not acccessible in our area. Despite non-usage I am still receiving your monthly billing.

  14. annie Reply

    would like to know if you can recommend any retailer outlet here in bgy magallanes,makati.

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