Paris Charles de Gaulle is the grand gateway of Paris, where dreams take flight and the world converges in a symphony of cultures and connections. Nestled amidst the captivating French landscape, the airport stands as a magnificent testament to the marvels of modern aviation.

As you step into this bustling hub of transcontinental journeys, prepare to embark on an odyssey of discovery. This architectural marvel, named after the visionary French statesman, Charles de Gaulle, embraces you with its vastness and invites you to partake in an extraordinary tapestry of experiences.

The airport’s sleek terminals, like elegant glass giants, stretch toward the sky, whispering tales of adventures, yet to be lived. Inside, a captivating fusion of cosmopolitan flair and Parisian charm greets you at every turn. The aroma of freshly baked croissants mingles with the joyful chatter of passengers from all corners of the globe, creating an ambiance that dances with excitement.

With its intricate network of runways and air bridges, Charles de Gaulle Airport orchestrates a symphony of arrivals and departures, each note contributing to the harmonious melody of global connectivity. Here, time is but a fleeting companion as people from diverse cultures and backgrounds converge, their destinies intertwined under the watchful gaze of the Eiffel Tower.

Soaring above the clouds, Paris Charles de Gaulle Airport invites you to embark on a remarkable journey — a gateway to the City of Light, where timeless beauty and modern innovation intertwine. Brace yourself for an unforgettable encounter with the essence of travel, as the world unfurls beneath your wings and Paris beckons you to embrace its inimitable charm.

How to Contact for Help

The Charles de Gaulle Airport is located at 95700 Roissy-en-France, France. For help, feedback or complaints, you can call 3950 or +33 1 70 36 39 50. Have a question with parking? We have a guide here to help you.

For fliers who have specific queries on lost baggage, we advise that you reach out to the respective airline. When you are at the airport, you will find airline desks where you can approach to register a complaint. There is also an online form on the airport’s official website. You can use the form to report a lost or missing property.

Overview of Terminals at Airport

Paris Charles de Gaulle Airport, also known as Roissy Airport, boasts multiple terminals that cater to a wide range of airlines.

Terminal 1 is the oldest and most iconic, designed in a futuristic circular shape, and serves as the main hub for several major international carriers. Airlines such as Thai Airways, Iran Air, Royal Air Maroc Airlines, ANA Airlines, Saudia Airlines, Egyptair, Turkish Airlines and Lufthansa operates from Terminal 1.

Terminal 2 is divided into 7 sub-terminals, each with its own designated area. The sub-terminals are: 2A is home to airlines such as Ethiopian Airlines, Air Madagascar, Air Canada, Etihad Airlines, Finnair Airlines, Vietnam Airlines, etc.
2B serves airlines like Belavia Airlines, Swiss International Air Lines, Georgian Airways, Ukraine International Airlines, Air Serbia, etc.;

2C operates flights for airlines such as Alitalia, KLM Airlines, Air France, Emirates, Delta Airlines, etc. 2D is used by airlines such as Austrian Airlines, Air Nostrum Airlines, Alitalia, Air Mauritius Airlines, Air France, etc. 2E is the largest terminal in the airport and serves a variety of international airlines, including China Southern Airlines, ANA Airlines, Ural Airlines, Hong Kong Airlines, Air China Airlines, KLM Airlines, etc. 2F is primarily dedicated to Air Malta Airlines, Virgin Atlantic, Air Baltic Airlines and KLM Airlines. And 2G handles KLM Airlines, Czech Airlines, Delta Airlines, Air Mauritius Airlines, Alitalia, among others.

Terminal 3, also known as the low-cost terminal, accommodates budget airlines, including SunExpress Airlines, Air Italy, Iberia Airlines, Transavia Airlines, Montenegro Airlines, etc. It also handles some charter flights.

Please note that airline assignments and operations may change over time.

How to Check Departure and Arrivals

To check departure and arrival information at Paris Charles de Gaulle Airport, you may visit the official website at www.parisaeroport.fr. Look for the “Flights” or “Departures and Arrivals” section on the website’s homepage. It is prominently displayed and easily accessible. Click on the relevant tab, depending on the information you are seeking. Enter the date and time range for the departures or arrivals you wish to view.

You can also filter the results by airline, flight number, or destination/origin. Click on the “Search” button to retrieve the corresponding flight information. The website will display a list of departures or arrivals based on your specified criteria. You can view details such as flight numbers, airline names, scheduled times, actual times, the status of each flight, gate numbers, baggage claim information, and any relevant notifications or updates.

Lounges Available at the Airport

Paris Charles de Gaulle Airport, also known as Roissy Airport, features several lounges across its terminals. Here are the main lounges available.

Terminal 1 houses the Star Alliance Lounge, Cathay Pacific Lounge, Lufthansa Lounge (Star Alliance), Qatar Airways Lounge (Oneworld) and Extime Lounge. Terminal 2C has the Star Alliance Lounge. Terminals 2B and 2D has the Extime Lounge

Terminal 2E offers the La Premiere Lounge Air France, Air France Lounge (gates K, L, M — SkyTeam), American Express Lounge and Iberia Lounge. At Terminal 2F, you will find the Air France Lounge.

Amenities and Facilities Available at Airport

Paris Charles de Gaulle Airport offers a range of facilities and amenities to enhance the travel experience for passengers. Some of the key offerings include shopping and dining. You can enjoy various cuisines and beverages at a wide selection of restaurants, cafes, and bars, and shop for a diverse range of products, including fashion, electronics, cosmetics, souvenirs, and more.

There is free WiFi throughout the airport, and you can charge your electronic devices at conveniently located charging stations in various areas and corners of the airport, including departure gates, lounges, and waiting areas.

The lounges provide comfortable seating, complimentary refreshments, showers, workspaces, and meeting rooms.

Staffed information desks are situated throughout the airport to assist you with inquiries, directions, and other travel-related information. Digital kiosks and information screens are also placed strategically for easy access to flight details and terminal maps.

There are dedicated play areas and children’s zones where young travelers can engage in activities and entertainment. Baby-changing facilities are available, and some terminals have designated family-friendly rest areas.

Medical assistance and first-aid services are available at the airport, with qualified medical staff on hand to provide the necessary care. There is a pharmacy within the airport where passengers can purchase essential medications and health products.

You can avail of luggage storage, baggage wrapping, and lost and found assistance to help you manage your belongings efficiently.

The airport is well-connected with various transportation options. You can access public transportation, such as trains and buses, from the airport terminals. Car rental services and taxi stands are also available for convenient onward travel.

The airport continually updates and improves its services so we recommend you check the airport’s official website or contact their customer service for the most up-to-date information before your journey.