Contact Zaful (US): Find below customer service details of Zaful, including phone and email. Besides contact details, the page also offers an overview of the fashion apparel. Reach the Zaful customer service below for queries, complaints or feedback.

Zaful Head Office
ShenZhen Global
Egrow E-Commerce,
Guangdong, China

Zaful Customer Service
Phone: 1-720-346-9332 (US)
Email: [email protected]
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About Zaful
zafulZaful is an online fashion apparel website that began operations in 2013. The brand has its headquarters at Guangdong, China and is owned and managed by ShenZhen Global Egrow E-Commerce Co. Ltd. Visitors to the Zaful website can shop from a wide range of dresses, lingerie, shoes, among other products.

Purchases of products on Zaful can be made using PayPal, credit card or even wire transfer. Product categories found include dresses, swimwear, sweaters, jackets, pants, blazers, leggings, jumpsuits, lingerie, skirts, shorts, tops, denim, shoes, jewelry, bags, hats, belts and accessories. Every product listed comes with detailed description, size guides, original and discounted price and reviews.

All orders above certain value enjoy free standard shipping. Your product is packed 3-7 days after confirmation. Once shipped, the products are received within 8 working days (US customers). Zaful also delivers products internationally. After successful payment of an order, buyers receive a confirmation email with tracking information. Visit the website for details on delivery, shipping and others.

Buyers can also expedite delivery by using Express Shipping option. Zaful ships all products from its warehouse and distribution center. If you are not happy with your product, you can return for a refund within 7 days. Only returns on basis of poor quality materials, stains or defects will be accepted. An executive will do a quality check through picture/video and process the refund. Also note that items bought on offer and discount cannot be returned.

All refunds will be processed within 7 to 10 working days. Shipping charges are however non-refundable. For more information or queries on online shopping, payment, refund/cancellation, or others, reach the Zaful customer service via phone or email.

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Last Update: February 19, 2016