Address
Carretera Chetumal-Puerto Juรกrez,
Km. 282. Solidaridad, Quintana Roo, Mexico
Customer Service
Phone: 998-883-3143 (Cancun)
Phone: 1-855-326-0682 (US)
Phone: 0800-122-0384 (Argentina)
Phone: 01-800-952-0705 (Colombia)
Phone: 0-800-892-3371 (Brazil)
Phone: 0-800-162-7384 (Venezuela)
Phone: 900-965-224 (Spain)
Email: customerservice@experienciasxcaret.com
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Aboutย Xel-Ha Park
Xel-Ha Park is an aquatic theme park in Mexico, offering a range of attractions and activities. Situated on the Riviera Maya, the Xel-Ha Park was opened in the year 1984 and is operated by the Xcaret Experiencias Group. The place itself has a rich history with the name Xel-Ha meaning “where the water was born” in Mayan language. Popular attractions within the park include the Xcaret, Xplor, Xoximilco and Xenses. The park is open every day from 9am to 6pm.
Some of the top activities here include snorkeling, taking a river tour, exploring the Xel-Ha cave, enjoying a zip line, walking through the floating bridge or taking a jungle trail. You have a number of packages to choose from on the website. You can buy tickets online using Visa, MasterCard, Discover, American Express and PayPal. During checkout you can also add transportation and even get discounted tickets. Reservation cannot be cancelled if done within 2 days. However, those after 2 days can be cancelled for a refund.ย Visitors to Xel-Ha Park haveย access to wheelchairs, ATMs, transportation and eateries.ย For more information or queries on tickets, payment, refund, cancellation, parking, or others reach the Xel-Ha Park customer service.