Contact WOW!: Find below customer service details of WOW! (Wide Open West) cable TV provider. Besides contact details, the page also offers an overview of the company and its services. Reach the WOW! customer service below for queries, complaints or feedback.
WOW! Head Office
7887 East Belleview Avenue,
Suite 1000, Englewood,
Colorado 80111, United States
WOW! Customer Service
Phone: 1-855-496-9929
Phone: 1-866-496-9669
Phone: 1-855-478-8148
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About WOW!
WOW! is one of the top ten cable TV providers in the United States. WOW! stands for Wide Open West. It was started in 1999 in Denver Colorado. Currently, WOW! offers high-speed Internet, data, voice, cloud and cable TV services to residential and business customers in Detroit and Lansing, Michigan; Chicago, Illinois; Cleveland and Columbus, Ohio; Evansville, Indiana; Baltimore, Maryland; and Lawrence, Kansas. As of December 2014, WOW! served over 809,000 customers. Consumer Reports Magazine ranked WOW! as the nation’s #1 cable provider for five out of the last six years. WOW! network operates on the technically advanced 750 MHz or greater capacity.
For voice customers, there is WOW! Advanced Phone and WOW! Essential Phone. Features include unlimited local and local toll calls, long distance calls to Canada, Puerto Rico, Guam and the US Virgin Islands, voicemail, three-way calling, call forwarding, call waiting, among others. As for Wi-Fi, WOW! offers speed from 8 Mbps to 300 Mbps. Through the Wi-Fi you can connect your laptop, tablet or smartphone anywhere in the house.
For TV lovers, WOW! has packages based on channels, that ways you only pay for only those most needed. You can also opt for monthly or annual plan package. The basic level of programming includes approximately 75 channels, including ESPN, MTV, USA and CNN. Furthermore, through the ULTRA High Definition DVRs subscribers can pause live TV and record up to six shows at once. You can record once and watch on any connected TV in your home. Download the ULTRA app to manage the DVR or schedule recordings on the go. To see the channel lineups and schedule click here.
Customers can enjoy great bargains in the bundled service offering of high-speed data, video and telephony services. Payment for bills can be made by mail, online or at local WOW! authorised stores. To view or pay your bills online click here. You can also manage the services currently subscribed to. Payment can be made using Visa, MasterCard, Discover or American Express cards.
WOW! also supports needs of business customers with a range of products for small, medium and large enterprises. The strong fiber network allow customers to enjoy T-1 telephony services, data speeds of up to 1 gigabit per second and office-to-office metro Ethernet services that are highly secure. WOW! has a complete line of collocation infrastructure services, cloud computing, managed backup and recovery services. For more information or queries on new connections, renewal, payment, technical support, or others, reach the WOW! customer service.
