Contact VisaHQ: Find below customer service details of VisaHQ, including phone and email. Besides contact details, the page also offers an overview of the company and its services. Reach the VisaHQ customer service below for queries, complaints or feedback.

VisaHQ Head Office
VisaHQ.com Inc.
2005 Massachusetts Ave. NW
Washington, DC 20036

VisaHQ Customer Service
Phone: 1-800-345-6541
Phone: 202-558-2216
Emal: [email protected] (general)
Email: [email protected] (corporate queries)
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About VisaHQ
visahq logoVisaHQ is an independent agency that assists travelers with passport and visa. VisaHQ was founded in the year 2003 and has its headquarters at Washington DC. Using the VisaHQ platform, travelers can apply online for visas by filling the electronic form. In addition to that, it also allows to renew or replace passports for US citizens. VisaHQ is the exclusive visa service provider to STA Travel and also partners with Amadeus, one of the largest ticketing systems.

Within US, VisaHQ has offices in Chicago, San Francisco, Los Angeles, Houston, Washington DC and New York. Internationally, it can be found in Toronto, Vancouver, London, Frankfurt, Dubai, Abu Dhabi, Jakarta, New Delhi and Mumbai.

On the website, travelers have access to a wealth of information on visa, procedures, details of embassies and consulates and much more. Using the drop down, travelers can see if a visa is required for citizens of a specific country. If a visa is required, visitors can apply online sending the required documents to VisaHQ. Most applications will require original passport, a passport-type photograph, proof of residence, round tickets or itinerary, hotel reservations, bank statements, invitation, among others.

Users can see the different types of visas and the cost. The single entry and multiple entry visas have different prices. The price mentioned includes processing fee, embassy fee and service fee. Payment can be made using Visa, MasterCard, American Express and PayPal. VisaHQ cannot guarantee a passport will be returned by a certain date. It is up to the embassy or agency to decide when the passport or visa will be released. If you will need assistance, VisaHQ has a dedicated call center and live chat.

To check status of applications online, to manage profile and receive email status updates, register for an account on VisaHQ. In addition to visas, VisaHQ also helps US citizens with applications for new passports, passport renewal, damaged or lost passport. Passport application processing through the local Post Office may take up to six months. The processing options include 7-9 business days, 5-6 business days and 2-3 business days. Documents needed for passport application include the DS-11 form, original proof of US citizenship, two passport photos, letter of authorization, travel itinerary and certified check or money order payment to the US Department of State. VisaHQ uses FedEx for all shipping purposes.

For small and large firms looking for a reliable provider to manage all travel visa and passport requirements, VisaHQ offers Corporate Accounts for streamlining applications. Members gain access to the online account management system to manage numerous visa applications for employees. The traveler’s information is securely saved for future use. Also, employees receive real-time status updates. For more information or queries on new applications, documents, visa requirements, or others, reach the VisaHQ customer service via phone or email.

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Last Update: March 21, 2016