Contact Twoo: Find below customer service details of Twoo, including phone and email. Besides contact details, the page provides a brief overview of the dating website and its services. Reach the Twoo customer service below for complaints, queries or feedback.
Head Office
Massive Media Match NV
Emile Braunplein 18
9000 Ghent, Belgium
Customer Service
Email: [email protected] (general)
Email: [email protected] (premium services)
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About Twoo
Twoo is a free dating website with more than 13 million users worldwide. Launched in the year 2011, Twoo allows registered users to chat, search and share photos with each other. Part of Massive Media Match, Twoo is also available for iPhone, Android and Windows phones. It is currently available in over 200 countries and in 38 languages. For those mostly on PCs, Twoo browser plugin provides instant notifications. Email notifications are sent to those needing alerts on a new visitor or match. The mail notifications can be easily managed on the Settings page.
Creating a profile and meeting new people is free with Twoo. However, users have the option to upgrade to Premium account to know who is seeing, who is following or who has read messages. And for those looking for some spotlight, there is Twoo Credits that will feature your profile on top of search results. Payment for paid services can be made using credit card or PayPal.
On each profile you have personal details, as well as relationship status, gallery, among others. Users can either hit ‘Like’ profile or initiate chat right on the page. For more details or queries on payment, cancellation, premium account, subscription, technical support, or others, reach the Twoo customer service.
Good evening recently signed up on your dating website but soon changed my mind and cancelled my subscription only to find out that I cannot making any transactions from my savings account. I am seeking clarification and this matter being rectified at the quickest possible time. Thank you
I have a big problem with Twoo. And it’s an ongoing thing. Every week or so, or should I say when they feel like taking money from my acc they do so R59. Last week Thursday R59 was deducted from my acc, today another R59. Is deducted. What’s going on and who gave permission to deduct my money without my authorization?
During the past 12 to 14 days I have been receiving messages from people on Twoo, but Twoo is not allowing me to read them or reply to them. In the past I could read and reply to them but I’m wondering what has changed . What are you doing different? Would you please see that I can get back into the messages on my account!!!
Kindly delete my account as I am unable to do the same. I have not been active in twoos.com since a year and half and logged out of it but inspite of this Twoos is deducting Rs. 960 from my ICICI account without any reason. Kindly refund back my money or else I shall have to take other steps including blocking of my card.
I registered with twoo. I’m having a problem login. When I try to re-register it say duplication of email addresse. When I login it says unknown email.
Honestly i have been hearing and reading people’s comments on how you’re using Twoo to defraud your customer by removing money from debit card without authorisation. Just because i requested for a refund of my money the next thing is to blocked my account so that i will not have access to ask for my money.
Kindly delete my account as I am unable to do the same. I have not been active in twoos.com since last almost a year and half and logged out of it but inspite of this Twoos is deducting Rs. 960 from my ICICI account without any reason. Kindly refund back my money or else I shall have to take other steps including blocking of my card.
How can I cancel the monthly subscription. I have just paid for a month subscription and I don’t want to continue the monthly payments the expiration of what has just been paid. How do I stop the subscription. Please kindly advice me .
How is it that Twoo allows people to post derogatory remarks about other members.I have deleted my account and a woman that I met on twoo is now posting defamatory remarks on your site.Does your policy allow that?If so,it should be stated in your terms and conditions.
I would like to delete my account, because the site is only moderately accessible for blind and visually impaired. However, I can’t get to the “delete” button when I get the 4 alternative options; when I press ‘continue’ it just goes back to the settings menu. Can you please delete my account manually? Thank you!
What is the ‘phone number to contact you in UK please>?
Joan Barnett
You state at the top of this page that you do have a contact telephone number.
Let’s see some profiles of women from St. Louis, Missouri it seems that everyone is from California, Florida, New York, Texas, and hell even Europe look I would like to meet someone who is in the same city and state that I am from. I don’t want to have to pay to fly someone to my house or get scammed either as a lot of the women ask me for money and I won’t send it to them. Let’s fix this please…
My girlfriend use my credit card number to pay for her twoo account how can I stop the payments. Please email me back so I can know what to do instead of calling the business bureau
Please, I have forgotten login password and i want to change it. Whenever i click change password a message will pop up that a text message has been sent to me but i can’t find the text message. Right now, i can’t access my twoo account except through my gmail account.
Thanks,