Contact TiVo: Find below customer service, support details of TiVo, including phone and address. Reach the below contacts for complaints or queries on TiVo products, technical support on HD or DVR, online store, bill payment or other questions. Besides contact details, the page also offers information and links on TiVo services.
TiVo Head Office
2160 Gold Street
P.O. Box 2160
Alviso, CA 95002-2160, USA
Phone: (408) 519-9100
Fax: (408) 519-5330
TiVo Customer Service
Phone: 877-BUY-TIVO
Phone: 877-289-8486
Phone: (888) 921-TiVo (dealer support)
TiVo Locations
Click here to locate a TiVo store nearest to your address. TiVo products can also be purchased from Best Buy, Amazon, Blockbuster, Abt Electronics, OneCall, Circuit City, CompUSA, Electronics Expo, RC Willey’s, TigerDirect and Vann’s.
TiVo Online Store
Click here to purchase TiVo products online. Payment for purchases can be made by all major credit cards. TiVo offers a 30-day money-back guarantee. The shipping charge for the return is at the customer’s expense.
View/Pay Bill
To view or pay your TiVo bill online click here. TiVo users can also manage account details and DVR preferences in the link.
About TiVo
TiVo was founded in the year 1997. Headquartered in Alviso, CA, the company was the first to manufacture the world’s first digital video recorder (DVR). TiVo currently has some 2.5 million subscribers. A leader in advanced television services, TiVo also distributes its technology and services to cable, satellite, and broadcasting companies.
While TiVo Premiere can record up to 45 hours of HD content, TiVo Premier XL can record up to 150 hours and Premiere Elite up to 300 hours. TiVo Premiere is the world’s most innovative DVR. It also allows users to stream web videos on TV. Over 100,000 movies and TV shows can be viewed directly from Netflix, Amazon, and Hulu Plus.
Some of the common features found in TiVo Premiere and Tivo Premiere XL/Eliate include recording of live TV in HD, searching across TB, cable DVR & web, access to Netflix movies & shows, supports full 1080p resolution, access to streaming music services, accessing web-based photo services, and much more.
The TiVo service keeps track of the latest TV schedule, and automatically records every episode of your favorite shows. TiVo DVRs have two tuners. If you dint know, TiVo products are also found in Canada, Mexico, UK, Spain Australia and New Zealand. TiVo’s partners include Virgin Media, Charter, DIRECTV, ONO, Suddenlink, RCN, and Grande. For more details, visit the website or speak with a TiVo customer service representative.
