Contact The Wall Street Journal: Find below customer service details of The Wall Street Journal, including phone and email. Besides contact details, the page also offers a brief overview of the newspaper. Reach the customer service below for support, complaints or feedback.
Head Office
The Wall Street Journal
1211 Avenue of the Americas
New York, NY 10036
United States
Customer Service
Phone: 1-800-JOURNAL /568-7625
Phone: 1-609-514-0870
Email: [email protected]
International Support
Phone: 400 991 1174 (China)
Phone: +49 69 3807 91901 (Germany)
Phone: 000 800 440 1938 (India)
Phone: +62 21 2970 2702 (Indonesia)
Phone: +39 02 9129 4670 (Italy)
Phone: 0120 779 868 (Japan)
Phone: 1800 804 612 (Malaysia)
Phone: 1800 1441 0033 (Philippines)
Phone: +7 499 922 8646 (Russia)
Phone: 1800 823 2042 (Singapore)
Phone: 800 0444 2434 (UAE)
Phone: +44 0 20 3426 1313 (UK)
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About The Wall Street Journal
The Wall Street Journal is an American daily newspaper that was founded in 1889. The newspaper is published by Dow Jones & Company, a division of News Corp. According to the website, it is the largest newspaper in the United States by circulation. The print edition has an average weekday circulation of 1,180,499. The newspaper keeps readers up to date with breaking news from US and around the world. It covers US and world news, arts, culture, finance, lifestyle and sports. The Wall Street Journal also publishes news online, with the WSJ.com reaching an audience of 42.4 million readers a month. It’s other popular digital properties include WSJ. Magazine, MarketWatch and Barron’s.
On the website, readers can browse top news by categories like World, US, Politics, Economy, Business, Tech, Markets and Real Estate. The homepage has the most trending news, along with features, videos and market information. The opinion section has commentary and editorials from many columnists. If you need to place a classified or advertisement, you can do same online. You can also subscribe to newsletter to receive top news in your inbox. WSJ.com is available in US, Asia, Europe and India editions.
Note that print or digital subscriptions can be purchased online. You can cancel the plans any time. The digital subscription gives you access to WSJ.com, the official mobile app, exclusive interviews and access to WSJ+ Premium Benefits Program. When cancelling a subscription, all future charges associated with subscription will be cancelled. The rates will vary depending on the package purchased. Purchases can be made using major credit cards. All subscriptions are on automatic renewal. Regular readers can also subscribe to WSJ+, a premium membership offering exclusive invites to events, special offers, opportunities to win getaways, and more. For more information or queries on payment, subscriptions, cancellation, or others, reach the WSJ support.
Sadly, I just cancelled my subscription of MANY years to your print edition. Following years of excellent service (including dependable delivery in the past to my front porch at several different addresses), for over 2 months now I have had many missed deliveries with no explanation, erratic delivery times, delivery to various spots on the driveway and occasionally the mailbox but no longer to the garage door which my carrier had pleasantly agreed to, and sometimes delivery of the current day’s paper along with that of the previous day. Why would I want yesterday’s paper? I already read it online when the print version didn’t arrive. I’ve taken many “trips” to the Philippines where my complaints were managed by a robot-like person. Several times I was sent to Texas where a genuinely friendly person made real human contact – much appreciated – while I reported my ongoing delivery issues. I received a couple of friendly emails from a WSJ person, apologizing and saying there were ongoing delivery issues in my area. But I’ve never heard from a local representative who might have explained and given me hope for the future! I really enjoyed holding and reading the print version of your fine newspaper. But I have sadly given up and have resorted to reading it online only. I wonder what’s happened to the excellent customer service you used to provide.
I subscribe to The WSJ, but now I cannot read/view my favorite features unless I “subscribe” for $4/month. Why doesn’t my annual subscription allow me to read articles?