Contact Swappa: Find below customer service details of Swappa, US, including phone and email. Besides contact details, the page provides a brief overview of the marketplace and its services. Reach the Swappa customer service below for queries, complaints or feedback.
6324 N Chatham Ave, #309
Kansas City, MO 64151
Email: [email protected]
Swappa is an online marketplace for buying and selling mobile devices. The company was founded by Ben Edwards in 2010. Apparently over $5,000,000 worth phones are sold on Swappa each month. On the platform, sellers don’t have to pay any fees for listing. Only buyers are asked to pay a small fee which is included in the sale price. Swappa says it only lists “gently used, ready to activate devices”. There are no blacklisted or blocked devices as well. All listings are reviewed and approved by staff.
To begin your purchase on Swappa, you can browse by brand or network carrier. Besides smartphones, you also have tablets, Chromebooks and MacBooks. You can pick the desired device and filter results through color, storage or price. The platform lists sellers for a particular model and you can pick the lowest of all. You also see the seller’s profile, location and color of the device. Additionally, you can see the shipping details. Most products are shipped within two business days. Currently, the Swappa services are only available for US customers. As for return/refund, the policies depend entirely on the sellers. For more information or queries on payment, refund, cancellation, returns, or others, reach the Swappa customer service.