Contact StrawberryNet: Find below customer service details of StrawberryNet.com, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.
Head Office
Strawberry Fields,
No. 4 A Kung Ngam Village Road,
Shau Kei Wan, Hong Kong
Customer Service
Phone: (852) 2591 0300
Phone: (852) 3516 8719
Email: [email protected]
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About StrawberryNet
StrawberryNet is a Chinese beauty retailer operating since 1998. Headquartered at Hong Kong, StrawberryNet has a wide reach through it’s platform, shipping products to more than 200 countries. The company in fact ships for free to anywhere in the world. Shoppers will find more than 33,000 products from 800+ brands. Most of the skincare and cosmetic items are sold on highly discounted prices. Shoppers also have the option to choose the region and currency they want displayed.
On StrawberryNet.com, you can shop by brand or category. Popular brands include Addiction, Adidas, Aveda, Burberry, Calvin Klein, Christian Dior, Clinique, DKNY, Dolce & Gabbana, Gucci, Hugo Boss, L’Oreal, Nautica, Olay, Versace, among others. If shopping by category, you will find skincare (body, dental, eye, face, neck), makeup (eyes, face, lips, nails), haircare (conditioner, shampoo, styling products, haircare sets) and perfume. Navigate to the New section to find out all the latest products listed on the website. If you want to follow the latest deals, discounts and bestseller items, you can explore the Specials section.
Products can be filtered on the website by brand, category, price and other parameters. Purchases on StrawberryNet.com can be done using Visa, MasterCard, Discover and PayPal. Currently, shipping is free on first order. However, from the second order, shoppers will need to have a minimum value in the bag. Shipping costs are converted to local currency based on local exchange rate. Standard shipping to most cities can take 10-14 days. The timeframe can be longer to remote areas. You can also opt for express shipping for faster delivery. Local taxes and duties may be applicable. Not happy with your purchase? You can return same within 30 days for full refund. Note that products must be returned in its original condition. Also, returns can only be made once authorized by the support team. For more information or queries on payment, refund, cancellation, or others, reach the StrawberryNet support.
