Contact Spring Airlines: Find below customer service details of Spring Airlines, including phone and email. Besides contact details, the page also offers information on the airline’s products and services. Reach the Spring Airlines customer service below for queries, complaints or feedback.
Office Address:
South Building,
505 Zhaohua Road
Shanghai 200050, China
Support:
Phone:021-62520000 (booking)
Email: [email protected]
About Spring Airlines
Spring Airlines is one of China’s first private airline that was founded in the year 2004. With a fleet of 52 aircraft, the airline connects to more than 35 destinations, both domestic and international. The budget airline is headquartered in Shanghai and is owned and managed by Shanghai Spring International Travel Service.
Within China, Spring Airlines connects Beijing, Chongqing, Fujian, Gansu, Guangdong, Guangxi, Guizhou, Hainan, Hebei, Heilongjiang, Henan, Hunan, Jiangsu, Jilin, Liaoning, Shaanxi, Shandong, Shanghai, Sichuan, Tianjin, Xinjiang, Yunnan and Zhejiang. Internationally, it operates flights to Indonesia, Japan, Macau, Malaysia, Singapore, South Korea, Taiwan, Thailand and Vietnam.
Spring Airlines allows passengers to book flight or even hotels online using major international credit cards. Tenpay, Alipay, Yeepay and 99Bill cards are also accepted. Upon booking, fliers can further manage their itinerary without having to visit a sales office. That is not all, you can do web check-in, check flight status and schedule, buy excess baggage, among others. If you have booked a SpringSaver or Spring SuperSaver ticket, you can carry up to 7kg carry on baggage. Check-in baggage can be carried for a fee. SpringFlexi passengers can carry upto 15kg check-in bag on domestic flights and Spring Plus passengers can carry upto 25kg. For international flights read the baggage guide here.
You can now pre-order your meal on the Spring Airlines website. Choose from the wide choices offered to make your flight more enjoyable. Purchase the VIP Shuttle service if you would like to be escorted to the shuttle and your luggage taken care when disembarking. Purchase SpringPlus if you are looking for front row seating, more legroom space, excess baggage allowance and priority check-in and boarding. Are you a frequent flier? Apply for free SpringPass card to earn and redeem points every time you fly with Spring Airlines. For more information or queries on payment, refund, cancellation or lost baggage, reach a Spring Airlines customer service representative.
