Contact Sears: Find below customer service details of Sears in the US. Besides contact details, the page offers information on Sears’ products and services. Reach the Sears customer service for complaints or questions on new order, cancellation, refund, payment, gift card or others.

Sears Head Office
Sears Holdings Corporation
3333 Beverly Road Hoffman Estates,
IL 60179, US
Phone: (847) 286-2500.

Sears Customer Service
Phone: 1-800-732-7747.
Email: [email protected] (for international)
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About Sears
searsAre you looking for a one stop shop where you can get almost every item on your list? Why not stop at Sears and obtain everything you need under one roof. Sears is an Illinois-based department chain founded in the year 1886. It currently has close to 800 stores in the US alone. Visit the website to locate one nearest to your address. A Sears store can be located by city, state or zip code.

For online shoppers, Sears website allows for shopping from a range of categories that include Appliances, Baby, Beauty, Clothing, Shoes, Jewelry, Fitness, Sports, Home, Outdoor Living, Tools, Toys, among others. Look for the exclusive sales and discounts page for deals on almost all products. If you have already made a purchase, then simply login to your account online to track the status of your order. If you are a shopping addict, download the app for faster and easy shopping experience. Payment for products can be made through major credit and debit cards. You can also choose the delivery time slot, including a same day delivery.

If you are not satisfied with your product, you can return your purchase with the original receipt. You can exchange or even get a refund. You can visit a store or even mail the product. Visit the website for more details. Those located outside US can also browse the website and make purchases through the local currency. International shipping is provided to more than 100 countries. Additionally, if you are not sure if the item you are considering can be shipped to your location you can confirm the same on the website where it lists those that can be shipped internationally.

If you are a regular customer of Sears, look for the Sears branded credit card where you could also earn points and good discounts. You could also look for Sears-branded gift cards for birthday and other special occasions.

Do you have concerns or questions about a product? Sears website offers a live chat option which gives you real time chat with a customer representative who would answer all your queries at once. In addition you can call the Sears customer service and speak to a representative or alternatively send an email.

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Last Update: October 8, 2015