Contact Sallie Mae: Find below customer service details of Sallie Mae, including phone and address. You can reach these below contacts for queries or complaints on Sallie Mae products/services, student loans, insurance, online banking or other questions. Besides contact details, the page also offers information and links on Sallie Mae services.
Sallie Mae Head Office
SLM Corporation,
300 Continental Drive
Newark, Delaware 19713
Phone: 302-283-8000
Sallie Mae Customer Service
Phone: (888) 2-SALLIE (888-272-5543)
Phone:(317) 570-7397
Email: [email protected]
Other Contacts
Phone: 877-346-2756 (Savings & CDs)
Phone: 877-529-2980 (529 Plans)
By Post (loan payments)
Sallie Mae, Inc.
P.O. Box 9532
Wilkes-Barre, PA 18773-9532
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Manage Loans/Payment
To manage your loans or to make payment online click here. Payments can be made by automatic debit, linking your checking or savings account.
Open Account
To open a new Sallie Mae account, whether loan, banking or savings plan click here.
About Sallie Mae (SLM Corporation)
Sallie Mae was founded as the Student Loan Marketing Association in the year 1972. It is a leading financial services company specialising in education. Sallie Mae’s products for education include savings programs, education loans, tuition insurance, online banking, among others. Currently, the company has some 25 million customers.
Sallie Mae also provides financial services to college campuses and federal and state governments. The company and its subsidiaries manage some $234 billion in education loans. A Fortune 500 company, Sallie Mae was one of the Top Innovators in IT according to InformationWeek. Headquartered in Newark, Delaware, Sallie Mae is a publicly held company.
Sallie Mae products and services include private student loans, banking, insurance and 529 plans. Under student loans, there are Smart Option Student Loan, Career Training Loan, Medical Residency & Relocation Loan, Dental Residency & Relocation Loan, Global Health Residency & Relocation Loan, Bar Study Loan and K-12 Family Education Loan. Under insurance, there are Tuition Insurance, Student Protection Plan, Renters Insurance, Student Health Insurance, Short-Term Medical Insurance, Individual & Family Health Insurance, Travel Insurance, Life Insurance and Auto insurance.
Loan applicants enjoy competitive interest rates and earn rewards for making scheduled monthly payments on time while in school. For more details, visit the website or speak with a Sallie Mae customer service representative.
I suspect a fraudulent message, supposedly from you, and am unable to reach your fraud department. I have been on “hold” for over 1/2 hour. This wait is unacceptable, and I’m wondering how much business you are losing by inconveniencing your customers in this way.
As soon as my CD matures, I will transfer my account to another institution that has more regard for my time. Sincerely, maria young
Emailed [email protected] and immediately got a bounce back. This email does not work. Do you have an alternative? I also found online advocate@ and onlinehelp@ for anyone else reading!
I have tried to get you to send me a copy of the loans I have with you. I get the run around all the time. I talked to my son and he said he has paid some of the loans that I have. I would like to get copies of the loans before you combine them together. I only signed one loan. That was a parent plus loan. You told me it was between$3000-3500. I have already paid off a $10,000 loan through you. Now if you put that with what you say I owe over $34000. That is far away from $3500. They have taken his taxes for the past three years. I probably won’t hear from you cause you keep avoiding the issue. I tell people not to go through you cause you are ripping people off. You don’t help people, This is the biggest rip off for a loan company. thank you for your help. lol.
I’ve waited on hold multiple times for 45 minutes+ for the loan modification department and no one has reached out to me. Please get in contact with me as soon as possible.
I cannot get on my account because it tells me that I have no account with you I am trying to get papers for forbearance and defferment sent to me so that I can file them than you my information is Kim Huffstetler 822 S. Estelle Wichita, Ks 67211.
What is current PO box for student loan payments made through the mail?