Contact River Island: Find below customer service details of River Island, UK, including phone and email. Besides contact details, the page also offers an overview of the clothing company and its services. Reach the River Island customer service below for queries, complaints or feedback.
River Island Head Office
River Island Clothing Co. Ltd
Chelsea House, Westgate,
London W5 1DR, England
River Island Customer Service
Phone: +44 (0) 344 576 6444 (UK & Ireland)
Email: [email protected]
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About River Island
River Island is a UK-based clothing brand founded by Bernard Lewis in the year 1948. Headquartered in London, River Island operates over 350 stores across UK, Ireland and around the world. River Island manages a global supply chain network for sourcing and manufacturing its products.
To locate a River Island store nearest to your address click here. Visitors to the River Island website or smartphone app can also shop from a wide range of categories that include t-shirts, jeans, trousers, shirts, coats, tops, blazers, dresses, kids clothing, shoes, bags, purses and accessories. There are size guides to help shoppers with their purchases. All purchases can be managed by accessing ‘My Account‘ on the website.
Orders on the website can be placed using Visa, MasterCard, American Express and PayPal. Besides standard delivery and express delivery, customers also have the option to collect their order from a local store. While standard delivery takes up to 5 days, the express delivery might have the order delivered in 1 day. The status of your order and shipping can be tracked on the website. If you are not satisfied with your purchase, you can return same within one month of order date. Refunds take up to 28 days. For those who are located outside UK, the method you can return your item is via local postal service or courier. All international returns must be done within 14 days of order date.
Are you looking to purchase gift cards for a special occasion or friend? You can purchase gift cards at River Island stores or on the website. For more information or queries on payment, refund, cancellation, shipping, or others, reach the River Island customer service via phone or email.
My son and I visited the 213 Oxford Street branch of River island on 30th May 2018 and were served and helped by IO-May Murray. She was wonderful and professional and so helpful.. She made our shopping experience very pleasant.
My son purchased a suit, tie and two shirts. part of the shopping had to be delivered to our house. She arranged this very professionally and all went well. She is also a very pleasant lady.