Contact Puffing Billy: Find below customer service details of Puffing Billy, Melbourne, including phone and email. Reach the customer service below for queries, complaints or feedback.

Address
1 Old Monbulk Road,
Belgrave, VIC 3160
Australia

Customer Service
Phone: +61 3 9757 0700
Email: [email protected]
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About Puffing Billy
Puffing Billy is a heritage narrow-gauge railway that traverses through scenic Dandenong Ranges, located east of Melbourne. Operating on the Belgrave line, the Puffing Billy commenced operations in 1900 and runs from Belgrave to Gembrook. It is a single track railway and operates close to six services each day. The origin is at the Belgrave station. Here, visitors can also purchase tickets, enjoy refreshments and purchase souvenirs. Note that tickets can also be purchased online using major credit cards.

The experience of preserved steam railway is part of Melbourne’s day tours, so you dont have to buy separate tickets. Couples can have a more premier experience having lunch aboard the First Class dining carriages. As for the schedule, you can visit the website to know tickets, timings and others. From Belgrave there are frequent departures between 10am and 3pm. Pathways to Belgrave, Lakeside and Gembrook stations are all wheelchair accessible. For more information or queries on tickets, timings, cancellation, transportation, parking, or others reach the Puffing Billy customer service.