Contact Optus Australia: Find below customer service details of Optus, including phone and email. Besides contact details, the page also offers a brief overview of the telecom company. Reach the customer service below for queries, complaints or feedback.
Head Office
SingTel Optus Pty Ltd
1 Lyonpark Rd, Macquarie Park NSW 2113
Customer Service
Phone: 133 937 or 1800 501 133
Phone: 1800 708 216
Phone: 1800 780 219
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About Optus
Optus is a leading telecommunications company in Australia, founded as Aussat in the year 1981. A subsidiary of Singtel, Optus products and services include fixed telephone, mobile prepaid and postpaid, Internet and cable TV.Headquartered in Sydney, New South Wales, the company employs close to 10,000 across the country. Optus’ mobile network covers 98.5% of the population. It’s fastest network, the 4G Plus is available in all major cities and more than 700 towns. As of 2017, Optus boasted of close to 9.6 million mobile customers. It also serves some 1.1 million broadband customers.
Subscribers can browse the website to top up their prepaid, pay bills through credit/debit cad or check usage. Prepaid customers can explore plans online, buy a SIM or phone, activate and proceed to recharge. You have a variety of prepaid packages, starting from $10 to $60 and more. You can choose a package according to the free minutes, data and other features You can buy a prepaid SIM or even a phone. Some of the top brands you can pick include Samsung, Huawei, Oppo, among others. You can recharge your prepaid number through Internet banking, phone or at store. You can also download and install the My Optus app to recharge and track usage while on the move.
Optus also has a number of home broadband and TV packages. You can opt for home broadband services on ADSL, cable or NBN. There is also the Home Wireless Broadband that can be activated through a wireless modem. Save your expenses by going for the bundles. If interested in new subscription, you can visit one of the Optus stores nearest to your address. For more information or queries on payment, billing, refund, cancellation, top-up, or others reach the Optus customer service.
