Contact Optimum: Find below customer service details of Optimum (Cablevision). Besides contact details, the page also offers an overview of the cable TV and Internet provider. Reach the Optimum customer service below for queries, complaints or feedback.
Optimum  Head Office
Cablevision System Corp.
1111 Stewart Avenue
Bethpage, NY 11714
United States
Optimum Customer Service
Phone: 1-866-213-0260 (Digital TV)
Phone: 1-866-218-3259 (Optimum Online)
Phone: 1-866-213-7456 (payment)
Phone: 1-888-276-5255 (Business customers)
Other Contacts
Phone: 718-860-3513 (Bronx / Brooklyn)
Phone: 631-393-0636 (Long Island)
Phone: 973-230-6046 (New Jersey)
Phone: 203-870-2583 (Connecticut)
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About Optimum
Optimum is a cable TV and Internet provider owned and managed by Cablevision Systems Corporation. Founded by Charles Dolan in 1973, Cablevision serves millions of residential and business customers in and around New York. Optimum TV, Optimum Voice, Optimum Online high-speed Internet, and Optimum WiFi are some of the popular brands offering communication services.
Optimum’s Digital Cable TV offers over 165 free HD channels, movies on demand, ability to record up to 15 shows, rewind and pause live TV, free Optimum App to watch live TV on laptop, tablets and smartphones, among other features. Speak to a Optimum customer service rep to schedule an appointment. Note that equipments such as cable boxes, HD cable box or DVR will cost additional.
For Internet subscribers, there is Ultra 50 that comes with up to 50 Mbps download speed. Optimum has WiFi access at over 1 million indoor and outdoor hotspots. Subscribers also get free smart router to set up a home wireless network. For heavy WiFi users, Optimum offers Ultra 101 with download speeds of up to 101 Mbps.
With regard to the Home Phone service, Optimum offers unlimited calling to the U.S., Canada, Puerto Rico and the U.S. Virgin Island. Other features include anonymous call blocker, caller ID, private outbound calling, caller ID blocking, Do Not Disturb, call forwarding, enhanced voicemail, call waiting and call return. Subscribers can get up to three additional Optimum Voice phone lines at their residence for a fixed fee.
For pricing and packages click here. Payment for bills can be done over phone or by visiting any Optimum store. The stores accept cash, check, money order or credit card. Payment can also be done online by logging into your account here. You can view recent bills, past payment history and even manage your services. Register for Optimum Rewards loyalty program to enjoy discounts, access to new packages and offers. Members also enjoy exclusive discounts on shopping, dining and travel. For business establishments, Optimum has a range of voice, internet and TV packages that not only stand out for its features but also the pricing. For more information or queries on new connections, billing, technical support, payment, or others, reach the Optimum customer service.
