Contact NYC Housing Authority: Find below customer service details of NYC Housing Authority (NYCHA), including phone and email. Besides contact details, the page also offers a brief overview of the company.

Main Offices

478 East Fordham Road, 2nd Floor
Bronx, NY 10458

787 Atlantic Avenue, 2nd Floor
Brooklyn, NY 11238

Customer Service
Phone: 718-707-7771
Phone: 212-306-3000
Email: [email protected]
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About NYC Housing Authority
NYC Housing Authority (NYCHA) is a public-benefit corporation offering affordable housing solutions in the US. According to its website, more than 400,000 New Yorkers reside in NYCHA’s 326 public housing developments across the five boroughs in New York. Also some 235,000 receive subsidized rental assistance in private homes. NYCHA has been providing affordable housing for low-income New Yorkers since the year 1935. NYCHA’s public housing represents 8.1 percent of the city’s rental apartments and houses 4.6 percent of the population. New housing sites are currently underway in Manhattan, Brooklyn, and the Bronx.

For those looking to benefit from the program, you may be eligible for an apartment if your family’s income does not exceed the established income limits. The details are available on the website. Note that NYCHA residents can use the MyNYCHA web or smartphone app to create, view or schedule work tickets; view inspection appointments; pay rent online; or subscribe to alerts for outages. For more information or queries on registration, eligibility, or others, reach the NYCHA customer service.