Contact NewFrog: Find below customer service details of NewFrog.com, including phone and email. Besides contact details, the page also offers a brief overview of the company.

Head Office
3th Floor, No.1 Buliding,
Xintianxia Industirial Zone,
Bantian, Longgang District,
Shenzhen, China

Customer Service
Email: [email protected]
Phone: +0086 180 9895 6710
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About NewFrog
NewFrog is a Chinese ecommerce company founded in 2009. The e-tailer deals with a wide range of products that include electronics, computers, apparel, fashion accessories, to name a few. There are more than 200,000 products listed on the platform. The New Arrivals and Top Sellers section will help shoppers filter some of the most trending items on the website. Additionally, you can explore the Flash Deals section for items on extremely low prices. NewFrog ships to over 200 countries and regions.

Product categories featured on the website include cell phone, car accessories, electrical/tools, lights, toys, apparel, health/beauty, computer/office and shoes/bags. Each product listing is accompanied with high quality images, detailed description, price and sizes. Payment for purchases can be done using Visa, MasterCard, American Express, Discover and PayPal.

During checkout, shoppers can choose from the many shipping options. You have standard as well as express delivery options. The standard delivery option to most countries take a timeframe of 14-35 days. The same can be expedited for 5-7 days delivery. Most products sold on the website comes with a 30 day return policy. You can exchange or request for refund if not satisfied with the quality of product or any other specific reason. For more information or queries on payment, refund, cancellation, or others, reach the NewFrog support.

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